Chloe Forde

Experience

• 

  Bedfordshire Primary Care Trust

  Jan 2005 - Jan 2009

  Secretary/Administrator

  - Secretarial support service to the Head Of Primary Care- Service meetings and preparation of agendas and taking minutes.- Day-today upkeep of records (electronic and manual) and managing and prioritising in-coming calls and messages- Diary Management, including preparation for meetings and provision of background information/briefings as required- Correspondence management, including initialling action and drafting responses as required to ensure acceptable time scales/deadlines are met.- Develop and maintain efficient administrative support systems, manual and computerised, to assist in the effective delivery of the Team’s actives.- Support and coordinate the scheduling, preparations and running of events on behalf of the Development team. Show less

• 

  Intergrated youth support service

  Jan 2009 - Aug 2010

  Youth Support Worker

  - Work directly with young people to assist in the development of their personal, social, and educational knowledge and skills- Deliver quality youth work against Area and Individual Action Plans following the Youth Service curriculum- Assist and delivering in the development of a varied programme that is based on the needs of young people (content, timings etc.)- Assist in producing session plans covering each session that are based on an understanding of needs and educational outcomes- Assist in providing a welcoming and supportive environment for young people including the promotion of positive images- Ensure that strategies are implemented to encourage the promotion of equality, inclusiveness and diversity- Take a lead in your own personal training and development in agreement with your line manager, including attending agreed training and meetings Show less

• 

  YMCA Bedfordshire

  Aug 2010 - Mar 2013

  Prince's Trust Team Leader

  Personal Development Couse for 16-25 year olds whom are not in Education, Employment or Training - Deliver the Prince’s Trust Level 1 to the required standard and ensure Individual records are up to date.- Plan lessons/sessions in accordance with qualification criteria- Setting programme objectives, to meet both team and individual needs. Whist adapting delivery and teaching methods to accommodate different learning styles.- Managing staff/ budgets along with submitting accurate reports as necessary to managers - Recruiting a mixture of young people from a variety of backgrounds- Take responsibility for the Health, Safety and Welfare of the Team – including producing Risk Assessments to a required standard for all off-site activities.- Be knowledgeable of local support organisations in order to refer/signpost young people - Liaise with local statutory, community and other agencies. Establish pre and post programme referral routes and partnerships. Develop new, sustainable links while maintaining existing partnerships with current employers.- Provide leadership in a challenging environment whist been a positive role model for young people- Plan and carry out regular individual and team reviews incorporating the development of action plans. Maintain accurate records of Team and individual performance and progress, as required. - Possess organisational ability, administration skills and self-motivation- Experience of dealing with a range of issues facing young people from a variety of backgrounds Show less

• 

  Bedfordshire Fire and Rescue Service

  Apr 2013 - now

  Deliver a range of candidate attraction techniques using promotional materials & social media to promote the Service as an employer of choice & draw a wide talent pool for selection; ensuring all advertising meets Service standards & complies with relevant legislation. Establishment & maintenance of effective relationships with community groups & organisations to explore barriers that may prevent groups accessing employment, providing positive action initiatives & knowledge of career opportunities available. In addition to internal support networks & trade unions.Approach communities to establish & maintain effective relationships with faith & community groups to build trust & explore barriers to recruitment & retention. Work with Minority Ethnic & disability groups to ensure that recruitment messages are targeted effectively to these communities; providing advice, guidance & feedback throughout the recruitment process, ensuring candidates are kept abreast of new initiatives & changes to the processes.Professional adviser to the Service ensuring it is fully aware of, & compliant with, its statutory responsibilities in relation to diversity & positive action issues; providing expertise offering suggestions/alternatives where barriers. Initiate, research, develop, implement & review campaigns, policies, procedures that promote diversity in relation to recruitment & retentionPromoting all the job roles to increase diversity within the workplace & , working with other emergency services to collaborate on positive action initiatives.Monitor & analyse management information in relation to under-represented groups, providing reports on the performance of diversity preparing, presenting & using statistical information relating to recruitment & attraction activities. Deliver presentations & workshops to prospective candidates, staff, volunteers & stakeholders; attending internal & external meetings to update & advise on engagement & recruitment issues. Show less Develop, implement & document recruitment processes for ops roles, researching positive action initiatives & working with emergency services to collaborate.Develop & deliver candidate attraction techniques using promotional materials & social media to promote the Service as an employer of choice; ensuring advertising meets required Service standards & legislation.Review, research, produce, consult & implement recruitment, resourcing & selection policies & procedures ensuring they comply with the Equality Act 2010. Design & develop initiatives to promote positive action in recruitment processes in order to reach under-represented groups & ensure they are aware of the career opportunities within BFRS.To establish & maintain effective relationships with community groups and organistions to explore barriers that may prevent groups accessing employment; attending events, meetings & recruitment/careers fairs to support positive action initiatives & reinforce the career opportunities available.Manage implementation of recruitment campaigns; providing guidance & support to colleagues about the end-to-end recruitment process, providing recommendations to ensure that all involved with recruitment are engaged, trained & aware of their responsibilities.Deliver presentations & workshops to prospective candidates, staff, volunteers & stakeholders; attend meetings to update & advise on recruitment issues. Attending local, regional & national meetings, sharing advice & best practice.Administer & maintain systems that support recruitment, & tracking processes so that progress of applications can be easily identified & reported on; ensuring statistics are recorded & reported on to ensure selection decisions are informed through the use of effective assessment techniques.Manage, motivate & develop the Recruitment & Positive Action Administrator co-ordinating & planning their workloads & monitoring progress. Show less Plan and support delivery of local safety education and awareness initiatives in the community to minimise fire hazards and other risks in the community.Plan and support delivery of national initiatives and campaigns within the Area.Assist in the provision of training to staff from industry, commerce local authorities or other agencies in effective Community Risk Management.Support and participate in the formulation and implementation of standards and procedures for quality assurance and internal and external customer care.Develop and maintain partnerships with other agencies for the achievement of the Service’s Community Safety and other aims and objectives. Provide appropriate advice and information, through the effective use of the Press, Media and PR methods and resources, to bring to the attention of community the objectives and on-going work in relation to community safety issues.Assist in the planning and implementation of appropriate community safety programmes and campaigns to support Community Safety Strategy and station based plans.Utilise information regarding the incidence of accidental fires and road traffic collisions with the Area in order to identify needs and opportunities for reduction initiatives and the targeting of resources for the Service and other agencies and groupsLiaise with the Area Community Safety Officers, and support the co-ordination and implementation of Service strategies and campaigns at Local and Service wide level. Show less Co-ordinate the Youth Development Team, recruiting members, co-ordinating & planning their workload & monitoring progress to ensure work complies with statutory regulations & organisational policies & objectives.Responsible for the provision of authoritative youth related technical advice, provide reports & guidance on youth legislative changes & Service direction on youth activities to help improve efficiency & Service delivery.Co-ordinate all Youth activities including the development & implementation of policies, procedures, systems & tools to monitor youth related work.Develop & maintain effective relationships with internal & external stakeholders to enhance organisational knowledge & to drive forward implementation of ‘good’ practice.Review, develop & evaluate new processes & systems to ensure that an efficient & effective youth service is provided.Develop & evaluation of youth training to personnel across the organisation in order to drive forward Service improvement.Liaise with other national & local Fire & Rescue Authorities, external bodies & other partner agencies to benchmark existing service provision & implement a planned & appropriate recognised good practice approach & scope potential external funding provision(s) for youth development schemes.Development of internal & external marketing communication programme in relation to all youth engagement to help improve the Service social footprint in the community.Provide management reports on youth related activities & to conduct audits to ensure that high standards are being maintained with all youth engagement activities.Implement national quality standards for youth work within BFRS to meet all appropriate legislative & Service standards.Conduct on going market research into other potential youth engagement partnerships, & report on findings. Support external organisations & internal teams in partnership working to support youth related prevention activities. Show less Plan and support delivery of local safety education and awareness initiatives in the community to minimise fire hazards and other risks in the community.Plan and support delivery of national initiatives and campaigns within the Area.Provide training to staff from industry, commerce local authorities or other agencies in effective Community Risk Management.Participate in the formulation and implementation of standards and procedures for quality assurance and internal and external customer care.Develop and maintain partnerships with other agencies for the achievement of the Service’s Community Safety and other aims and objectives. Provide appropriate advice and information, through the effective use of the Press, Media and PR methods and resources, to bring to the attention of community the objectives and on-going work in relation to community safety issues.Plan and implementing of community safety programmes and campaigns to support Community Safety Strategy and station based plans.Utilise information regarding the incidence of accidental fires and road traffic collisions with the Area in order to identify needs and opportunities for reduction initiatives and the targeting of resources for the Service and other agencies and groupsLiaise with the Area Community Safety Officers, and support the co-ordination and implementation of Service strategies and campaigns at Local and Service wide level. Show less

  • Recruitment Engagement Officer

    Nov 2019 - now

  • Recruitment and Positive Action Officer

    Sept 2018 - Nov 2019

  • Area Community Safety Officer Home & Other Risks

    Jul 2016 - Nov 2019

  • Youth Engagement Project Manager

    Dec 2014 - Jul 2016

  • Area Community Safety Officer Home & Other Risks

    Apr 2013 - Dec 2014
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  YMCA Bedfordshire

  Dec 2013 - Feb 2014

  Housing Support Worker

  - Assisting in interviewing and assessing suitability of referrals for project and provide written feedback on successful and unsuccessful applicants - Work with service user in assessing and identifying their support needs along with ensuring that Housing Benefit claims are completed and submitted to the Local Authority.- Advise service users of their rights and responsibilities as Licensees within supported accommodation- Establish supportive relationships with Service Users and deal with problematic and difficult situations in an appropriate and sensitive manner.- Assist Project Manager in dealing with breaches of Licence Agreements sensitively and efficiently, in accordance with warnings and complaints and appeal procedure. - Ensuring that Service Users are supported to achieve independent living through proactive support and linking in with relevant agencies - Contribute to the quality development of the service including up-keep of personal work plans - Ensuring that all records relating to Support Plans and files of each Service User that I casework are up to date at all times - Help to promote the housing faculties and assist in producing relevant literature. (I.e. Residents Handbook, Periodic Newsletters, Publicity leaflets, safety notices etc.) Show less