Niki Varnali

Experience

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  Dental Clinic

  Oct 2014 - Mar 2015

  Trainee Dentist
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  Hilton

  Sept 2017 - May 2018

  Graduate Management Trainee

  This management program aims to develop core leadership skills and prepare participants to run their own F&B/Front Office or C&E department within 18 months. It is based in two different properties around the UK.-First placement-Food & Beverage Department - Leading dinner, bar, in-room dining & breakfast shifts: supervising a team of 10 people, training new starters, handling complaints.Front Office Department - OnQ training, supervising a team of 5 people, handling complaints. Show less

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  DoubleTree by Hilton Brighton Metropole

  Jun 2018 - now

  -Handling client enquiries as per brand standards and providing clients with the required details in order to convert business-Generating demand through involvement in planned sales activities-Conducting hotel site visits in order to discuss clients’ requirements and offer professional guidance-Maximising C&E revenue opportunities through rate negotiation, up-selling techniques, excellent customer service and accurate billing -Liaising with clients and coordinating event logistics and services, including catering, accommodation, AV requirements, transportation, decoration, set-up/tear-down, health and safety regulations and more-Contacting clients at regular intervals to ensure all their requirements are met and to build strong relationships with them -Communicating clients’ requirements both verbally and written via Delphi BEOS to all departments within the hotel Show less -Liaising with clients & coordinating event logistics and services, including catering, accommodation, AV requirements, transportation, decoration, set-up/tear-down, health and safety regulations and more-Arranging and conducting hotel site visits in order to discuss clients’ requirements and offer professional guidance-Maximising C&E revenue opportunities through up-selling techniques, excellent customer service and accurate billing -Contacting clients at regular intervals to ensure all of their requirements are met and to build strong relationships with them -Communicating client’s requirements both verbally and written via Delphi BEOS to all departments within the hotel-On the day support & post event feedback collection and overall success evaluation Show less -Managing all aspects of C&B operations to ensure the delivery of exceptional experiences -Providing effective leadership to a team of 30+ people to ensure both departmental targets & guest expectations are met-Running conferences & events of up to 1200 people -Assisting C&B Manager with financial targets, recruitment & development of the team-Maintaining good communication and working relationships with all hotel departments-Working closely with the GC&E team in order to propose ideas and build the range and quality of Conference and Banquetting Operations offerings Show less

  • Groups, Conferences & Events Sales Manager

    Feb 2025 - now

  • Assistant Group Conference & Events Sales Manager

    Aug 2022 - Feb 2025

  • Event Manager

    Oct 2021 - Aug 2022

  • Groups, Conference & Events Sales and Planning Executive

    Oct 2020 - Oct 2021

  • Event Manager

    Dec 2019 - Oct 2020

  • Assistant Conference & Banqueting Operations Manager

    Mar 2019 - Dec 2019

  • Graduate Management Trainee

    Jun 2018 - Feb 2019