Sisith Ranaweera

Experience

• 

  Navantis

  Feb 2007 - Aug 2007

  Trainee Software Engineer
• 

  Virtusa

  Aug 2007 - Oct 2009

  • Engineer - Technology

    May 2008 - Oct 2009

  • Associate Engineer - Technology

    Aug 2007 - Apr 2008
• 

  Nadastra (Pvt.) Ltd.

  Oct 2009 - Nov 2013

  Senior Software Engineer / IT Delivery Lead / Project Manager
• 

  Dialog Axiata PLC

  Nov 2013 - Nov 2024

  𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ►Collaborate with senior management and 4 program sponsors to devise effective approaches for delivering program objectives and enhancing program management efficiency.►Develop and implement robust program strategy, encompassing SWAT Analysis, Objectives and Key Results (OKR), with a focus on business value delivery, performance management, and Agile working groups.►Lead digital transformation initiatives, streamline business operations, and optimise applications to reduce operational expenditures, increase productivity, and double EBITDA and enterprise value.►Manage 20 cross-project initiatives, including retail sales and customer self-care applications, distribution management systems, and enterprise customer business workflows/applications digitisation.►Direct 150+ team members whilst setting and identifying Key Performance Indicators and team responsibilities, facilitating project and program completion within set timelines.►Orchestrate 4 complex programs, such as Airtel migration and Project Resilience, a foreign expenditure reduction program aimed to build long-term sustainability after the COVID-19 economic crisis in Sri Lanka.𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:✅ Delivered Project Resilience, generating substantial savings of over $54M on OPEX and over $20M+ in CAPEX in 2022, with a projected savings of $95M+ in 2023.✅ Defined and enforced program governance frameworks, such as EPMO governance framework, Agile maturity measurement framework, problem-solving/issue escalation framework, enterprise risk management framework✅ Established and maintained open communication channels with stakeholders, including chief executive officers and board members, keeping them informed about program status and potential risks.✅ Streamlined and digitized 2 key business processes, such as business partner transformation and distribution revamp, under the sales and distribution program 3 weeks ahead of schedule and while saving $400K. Show less 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ►Steered 12 ICT projects within the portfolio, including a next-generation innovation development program, Network SWAT program, retail/enterprise business portal revamp, CRM, credit & billing systems. ►Designed KPIs for 4 direct reports and 60+ cross-functional project members, ensuring clear roles and responsibilities.►Orchestrated the development of implementation plans for multiple ICT projects/programs, outlining achievable milestones, facilitating streamlined execution and aligning 12 teams for efficient progress.►Defined program execution strategies, including localisation of USD payments to minimize forex requirements and remote working culture during COVID-19, achieve desired business outcomes on time.► Promoted the adoption of Modern Agile DevOps (MAD) principles to enhance program efficiency.►Managed 12 program and project teams to maximise return on investment, coordinate cross-project initiatives, and foster collaboration and synergies across teams. 𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:✅ Increased revenue by $2.7M+ in 2 years by launching 6 innovative ICT products, such as real-time music collaboration apps, that harnessed the power of 4G/5G connectivity and advanced 4IR technology platforms.✅ Led the launch of a music collaboration app powered by 5G technology, enabling 50+ professional musicians located globally to perform virtually in real-time with minimum latency.✅ Spearheaded the Network SWAT program, reducing average interference-impacted hours from 70 to just 16 hours, decreasing interference-related client complaints 8-fold and improving NPS by 22 points.✅ Amplified project efficiency through Agile methodologies, accelerating project completion time by 20% and increasing team productivity by 12%.✅ Streamlined project management processes and performance via Dialog, developing robust management frameworks to increase 20% on-time project delivery and decrease 10% cost overruns. Show less 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ►Spearheaded multiple digital transformation initiatives, including e-bill implementation, automated commission engine for sales channels, and back-office automation, enhancing efficiency and customer satisfaction.►Fulfilled the functions of an Agile Scrum Master by overseeing software planning and development process and implemented servant leadership and built 4 high-performing Agile teams.►Planned and executed 14 ICT projects with precision, achieving milestones and delivering results aligned with organisational goals.►Facilitated recruitment, training, and mentoring of over 10 project management and IT teams, cultivating a skilled and dynamic workforce.►Directed 7 project teams whilst coordinating cross-project initiatives to maximise ROI and outcomes.►Fostered effective stakeholder collaboration, aligning projects with strategic business objectives.𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:✅ Increased annualised savings of $1.2M+ by implementing a state-of-the-art Android Mobile App to onboard 715K new customers over 1.5 years in a revolutionary way.✅ Activated Mobile, Broadband & TV products through a fully digitised process with 100% paperless operation, saving $800K and accelerating connection activation time from 4 hours to 30 seconds.✅ Facilitated product deployment to 60,000+ retailers, improving mobile market share by 1.8%, broadband market share by 6.1% and TV connections market share by 0.4%.✅ Orchestrated 100+ sprint planning sessions via Jira/Confluence as tools to extract and outline comprehensive business requirements whilst managing and maintaining 4 sprint backlogs.✅ Re-engineered IT core stack to accommodate emerging digital processes, leading to the seamless integration of more than 50 new APIs and 15 microservices across 10 core systems. Show less 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ►Led and managed 30+ medium to high-complexity ICT projects, employing advanced methodologies and collaborating cross-functionally to ensure successful project delivery capabilities.►Formulated and executed ICT project plans, displaying resource allocation mastery and risk assessment prowess in delivering over 20 projects on time and within budget, driving cost-effective solutions.►Directed 225+ project team members in monitoring and controlling project plans, utilising data-driven insights to tackle potential obstacles, maintaining project momentum, and enabling smooth progress.►Managed diverse teams across 3 locations, leveraging cross-cultural expertise to achieve unified project goals, enhancing collaboration and promoting efficient project delivery.►Displayed strong leadership skills to nurture a collaborative and motivated project environment while fostering cooperation among 225+ team members, and cultivating a positive work culture.►Maximised project efficiency by adapting Agile methodologies to varying project needs, tailoring approaches for optimal and efficient results.𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:✅Gained $4.7M in additional revenue by launching 12 projects, including the fibre network expansion and modernisation, customer field support services app, and web portal and billing system migration.✅Delivered enhanced network coverage and service quality through the Telco network capacity and quality improvement program, reducing client complaints by 46% while increasing customer satisfaction.✅Streamlined campaign management processes, resulting in a 72% reduction in time spent on manual tasks and a 23% improvement in campaign ROI after implementing the Campaign Management system.✅Achieved higher website performance and improved customer experience by leading the migration of the company’s website (www.dialog.lk) to the ATG platform, within 9 months. Show less

  • Lead Program Manager

    Jun 2023 - Nov 2024

  • Program Manager

    Sept 2021 - Jun 2023

  • Senior Project Manager - Enterprise Programme Management Office

    Jan 2020 - Sept 2021

  • Project Manager - Enterprise Programme Management Office

    Nov 2013 - Jan 2020