Richie Brazil

Experience

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  Docks Bar, Grill and Hotel

  Jun 2008 - Jun 2010

  Assistant Manager

  Assistant Manager of a boutique hotel, responsible for day to day running of hotel, including Bar, Kitchen and Housekeeping.Friday to Sunday we also had a bustling nightclub with capacity of up to 500 people.

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  Brandon House Hotel

  Jun 2010 - Mar 2013

  Bar Supervisor

  Bar Supervisor/Manager in a busy hotel bar, responsible for daily running of main bar and function bar at weekends, head of a team of 10/15 bartenders/servers. Liaising with management about functions, parties and bookings in the hotel. Involved in Monthly stock takes and stock ordering.

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  HUSH Restaurant

  May 2013 - Oct 2015

  Assistant Restaurant Manager
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  Starbucks

  Nov 2015 - Apr 2019

  Store Manager

  • Displaying a customer comes first attitude by training and holding partners accountable for delivering legendary customer service• Driving the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.• Providing coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.• Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.• Developing a relationship with the community and surrounding business by hosting events• Instrumental in rolling out district and area wide safety training. Employing both verbal and non-verbal de-escalation techniques Show less

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  Canna Cabana

  May 2019 - Jul 2019

  Retail Store Manager

  • Hire excellent customer experience specialists, supervise and manage employees and ensure all employees comply with all relevant regulations and legislation.• Maintain written SOPs and make amendments to policy and/or regulations as the legal framework grows and changes to ensure compliance among team.• Train all team members on work procedures and policies.• Maintain store compliance with all local, provincial and federal regulations.• Assist Provincial and Local Government Auditors and Law Enforcement with inventory, sales, and compliance audits.• Build relationships with the AGCO inspectors to create a smooth and efficient inspection process. Show less

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  Gusto 54 Restaurant Group

  Jul 2019 - Mar 2020

  Business Manager
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  One Plant Canada

  Mar 2020 - now

  • Regional Operations Manager

    Sept 2021 - now

  • Cannabis Retail Store Manager

    Mar 2020 - Sept 2021