
Nimish Singh, CSM, Lean 6σ
Business Analyst Intern

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About me
Workforce Management & Contingent Staffing | Driving CX & TX | LSS Green Belt | CSM (Certified Scrum Master) | Continuous Improvement | Strategic Initiatives | BPM, Solutions Design, Productivity & Process Transformation
Education

Prayag Sangit Samiti
-Diploma in Indian Classical Music Vocals
O.P. Jindal School, Raigarh (CG)
2003 - 2011Higher / Senior Secondry (10+2) Physics Mathematics Chemistry
Institute of Management Technology, Ghaziabad
2017 - 2019Post Graduate Diploma in Management (PGDM) Human Resources & Capital Management Completed
Rajiv Gandhi Prodyogiki Vishwavidyalaya
2011 - 2015Bachelor of Engineering Mechanical Engineering
Experience

Alliance Research
Feb 2015 - Jun 2015Business Analyst Intern
Collabera
Nov 2015 - Apr 2017Technical RecruiterClients Served: United Health Group (UHG), Exxon-Mobil, Thomson ReutersDomains: Healthcare, Oil & Gas, Energy, Multimedia, Broadcasting & Entertainment, Legal, Research and InvestigationDivisions Handled: IT, Technical, Techno-Functional & Functional. - Supported the team of Thomson Reuters USA at Collabera to start with and then moved on to support UHG and Exxon-Mobil.- Worked on the Technology SOW project of United Health Group (Top 5 Fortune listed company) for various Contract to hire High-end technology positions. Project Name : Project Mercury (Optum Technologies)- Gained knowledge of Visas and EADs granted like H1B, Asylum, TN/TD, H4, F1 (OPT/CPT), O1, E3, B1, L2, L1, J1 etc- Used BeeLine MSP (SAP Business Site) tool to support high-end Technology needs of Exxon-Mobil- Evaluated employment factors such as work experience, education, training and knowledge, skills, and abilities.- Helped with the redeployment of the candidates who finished their contract- Deep understanding of the Vendor Management Organization (VMO) concepts and Vendor Management Software (VMS)- Expert with the usage of SAP FieldGlass, a Vendor Management tool used by Pontoon acting as the MSP between Collabera and Thomson Reuters- Proficient with Candidate Application Tracking System (CATS) and REC- Responsible for the full-life recruitment cycle process of the USA candidates- Also served as an ad-hoc recruiter for many fortune 500 companies like JPMC, AT&T, Harley-Davidson USA, Abbott Labs, General Electric, Best Buy, Wells Fargo, BCBS, Accenture, IBM, Volkswagen, Microsoft, etc. Participated in vital client calls via bridge-line networking.Approved Resumes of other recruiters for the domain where I hold the expertise.- Accolades: Recruiter of the Month – Jan 2017, Rising Star of Collabera – 2016, Recruiter of the Month – Dec 2016, Top 5 recruiters in the company with the highest conversion (submit to onboarding) ratio. Show less

The Judge Group
Apr 2017 - Mar 2021End Clients: Google Inc., Citi Group, UnitedHealth Group, Panasonic, Federal Reserve Bank, JPMorgan Chase, Freedom Mortgage, NewRez LLC, Kaiser, Toronto-Dominion Bank (TD Bank), Toronto-Dominion Ameritrade (TD Ameritrade), Exelon, AECOM, Concentrix, Bayer-Monsanto and Express Scripts Portfolio: $5M - $11+ Team Size: 10-18 Recruiters Post starting as a senior recruiter, took over the leadership responsibilities. Spearheaded the account of Google Inc. and acted as the only POC from off-shore IT Staffing delivery unit for Mortgage division by building teams, processes, operating models, KPIs and SOPs from scratch. Delivered more than 112 FTE placements across the mortgage unit while managing the end to end delivery in the Covid-struck year of 2020. Ranked 1st in 2 business divisions of Google multiple times in their vendor scorecard. Devised new Business Cases, Success profiles, SOPs to meet SLAs from scratch where-ever needed and revamped the ones in place for new processes and leadership guidelines which helped the respective divisions see revenue growth over 24%.Prescribed new, Agile and updated existing KRAs and KPIs to enhance Per Person Production (P Cube initiative) and evaluated the relevant data to track the production.Actively consulted with Business Heads, VPs, MDs and various leaders in the company to determine the account health and work towards improvement areas.Delivered over $8M in additional revenues using Agile & Lean practices in the year of 2019. Conducted Voice of Customer (VOC) & Voice of Business (VOB) analysis to provide better TAT, Quality vs Quantity (QVQ) ratio, Hit ratio, fill ratio, client scorecards etc.Accolades: President’s Circle – 2020, President’s Circle – 2017, The Positive Participator – 2019, Moments of Magic – 2019, Best Employee Nomination – 2019, The Extra Miler of the Year – 2018, Moments of Magic – 2018, Rising Star of the Year - 2017 Show less
Segment Lead - Recruitment and Delivery
Oct 2020 - Mar 2021Domain Specialist - Recruitment & Delivery
Apr 2019 - Oct 2020Senior Executive Recruiter
Oct 2018 - Apr 2019Executive Recruiter
Apr 2017 - Oct 2018

Dexian
Apr 2021 - Aug 2023Portfolio: $30M - $35M Team Size: 3 Leads (Team Lead/Manager/Ass. Manager) + 24 RecruitersLead and championed over 3 large staffing initiatives involving complete lean process transformation of workforce and recruiting processes in smaller and larger pockets of various business units that have delivered over $11M growth in revenue. Crossed 150+ IT placements in the year of 2022 by building a stable team from scratch (Ranked 1st twice in the vendor scorecard). Generated $5M+ run rate in six months for a newly acquired Banking client in the North-East business unit of Dexian and built a stable, high performance delivery team (Ranked 2nd twice and maintained the top 2 spot in the scorecard within a 25 vendor program). Responsible for complete overhaul of business processes for the Healthcare and Banking clients. Formulated new internal KRAs and KPIs to enhance Per Person Production (3P model) and evaluated the relevant data to track the productivity of Recruiters, Leads, Managers and eventually accounts/clients while keeping a keen eye on the improvement opportunities to deliver desired revenue growth and optimization per business unit, division and desk. This immediately resulted in improved TAT, Quality vs Quantity (QVQ) ratio, Hit ratio, fill ratio, client scorecards etc. Created and defined client success profiles, Delivery SOPs and roadmaps from scratch to meet the SLAs signed with the clients. It helped the respective divisions see a YOY revenue growth over 40% and were later on standardized as protocols for both W2 and C2C based processes. Delivered portfolio growth by 28% post evaluation of Voice of Customer (VOC) & Voice of Business (VOB) to provide better solution designs, validation, Sign-Offs for process maps and operational effectiveness initiatives. Collaborate with Business Heads, VPs, MDs and various leaders in the company to determine the needs of their division as it pertains to change, Business cases, process improvement etc. Show less
Senior Delivery Manager
Jul 2022 - Aug 2023Recruitment & Delivery Manager
Apr 2021 - Jul 2022

Compunnel Inc.
Feb 2024 - nowAssociate Director - Contingent Workforce Optimization
Licenses & Certifications
- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceJun 2023 - View certificate

Lean Six Sigma Yellow Belt
Benchmark Six SigmaApr 2018 - View certificate

Lean Six Sigma Green Belt
Benchmark Six SigmaApr 2018
Honors & Awards
- Awarded to Nimish Singh, CSM, Lean 6σPresident’s Club DISYS Jan 2023 President’s club is an elite group within DISYS comprised of the resources who produced the best results for a particular year across the organisation.
- Awarded to Nimish Singh, CSM, Lean 6σExtra Miler of the Year The Judge Group Oct 2018 Award given to the individual who took extra efforts for the business which proved instrumental for the organization in generating new revenue or business.
- Awarded to Nimish Singh, CSM, Lean 6σRising Star of the year The Judge Group Nov 2017 Award given to the newly joined Resource whose performance beats the numbers of tenured resources for a calendar Year.
- Awarded to Nimish Singh, CSM, Lean 6σRecruiter of the Month Collabera Jan 2017 Award given to the Recruiter who beats all the odds and stands out with his/her performance in a specified Business Domain for a particular month. Won this award catering business for United Health Group - Optum.
- Awarded to Nimish Singh, CSM, Lean 6σRecruiter of the Month Collabera Inc. Dec 2016 Award given to the Recruiter who beats all the odds and stands out with his/her performance in a specified Business Domain for a particular month. Won this award catering business for Thomson Reuters and United Health Group - Optum.
- Awarded to Nimish Singh, CSM, Lean 6σPat on The back (II) Collabera Inc. Nov 2016 Received appreciation and an award for cracking a difficult Business requirement which was troubling 40 vendors across USA from 8 months. Pat on the Back is the event when the efforts of an employee is honored by the company for exceptional performance in any Business unit of Collabera.
- Awarded to Nimish Singh, CSM, Lean 6σRising Star of Collabera for April 2016 Collabera Inc. May 2016 This award is given to the employee of Collabera who has been in the system for less than 6 months and produced performance which even challenged the tenured resources of the company in a particular section.I was presented with this award for my recruiting performance in the month of April 2016 for the Strategic Accounts section.
- Awarded to Nimish Singh, CSM, Lean 6σPat on The Back (I) Collabera Inc. Apr 2016 Received appreciation and an award for cracking two difficult Business requirements in a single month which was troubling 40 vendors across USA. Pat on the Back is the event when the efforts of an employee is honored by the company for such exceptional performance in any Business unit of Collabera.
- Awarded to Nimish Singh, CSM, Lean 6σCo-Founder : Entrepreneurship Cell, GGITS IIT BOMBAY, Entreprenuership CELL Feb 2014 I took the initiative of forging the first Entrepreneurship Cell (E-Cell) of my college. I regularly had deep discussions with the officials of IIT Bombay E-Cell to curate my efforts. Finally, I prepared a team of 24 members and formulated the first fully functional E-Cell of MP-CG (state Circle). I was chosen as the Head Coordinator for the organisation. Then I was asked to lead the Cell for National Entrepreneurship Challenge (NEC) in which more than 700 Cells from various parts of India… Show more I took the initiative of forging the first Entrepreneurship Cell (E-Cell) of my college. I regularly had deep discussions with the officials of IIT Bombay E-Cell to curate my efforts. Finally, I prepared a team of 24 members and formulated the first fully functional E-Cell of MP-CG (state Circle). I was chosen as the Head Coordinator for the organisation. Then I was asked to lead the Cell for National Entrepreneurship Challenge (NEC) in which more than 700 Cells from various parts of India participated. We crossed all the hurdles and achieved and All India Rank of 25 for which I was awarded with a Certificate at the prestigious Convocation Hall of historic IIT Bombay. Show less
- Awarded to Nimish Singh, CSM, Lean 6σ100 Percent Marks in National Mathematics Olympiad All India Schools Mathematics Teachers Association, Delhi (AISMTA) Jan 2009 National Mathematics Olympiad Examination is a test organised by AISMTA for the students in class 10th in India just before the Board Examination to judge the proficiency in the subject of Mathematics. This is a National Level Test in which I secured 100 percent marks and was awarded with a shield, I was also in the All India Merit List.
Volunteer Experience
Head Volunteer - NRC India
Issued by Indian Institute of Technology, Bombay on Sept 2014
Associated with Nimish Singh, CSM, Lean 6σAnchor & Community Volunteer
Issued by Visvesvaraya National Institute of Technology on Mar 2014
Associated with Nimish Singh, CSM, Lean 6σCo-Founder - Entrepreneurship Cell
Issued by Gyan Ganga Group of Institutions on Jan 2013
Associated with Nimish Singh, CSM, Lean 6σ
Languages
- enEnglish
- hiHindi
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