Matt Greenberg

Experience

• 

  Melrose Public Access

  May 2010 - Mar 2014

  Technical Director

  Produced shows, set up studio space, lit sets, and assisted members with all facets of video production.

• 

  John F. Kennedy Presidential Library

  May 2010 - Aug 2011

  Archival Assistant

  Processed material for researchers and responded to public questions.

• 

  Westfield State University

  Jan 2011 - May 2012

  Live to tape productions, lighting, studio and field camerawork. Completed a segment to promote OWL Bucks to the student audience. Taught special sessions of nonlinear editing, graphic design, website interface, and file transfer protocol.

  • Videographer, Editor, and Producer

    Sept 2011 - May 2012

  • Digital Editing Tutor

    Jan 2011 - May 2012
• 

  WGBY

  Jan 2012 - May 2012

  Intern

  Live event coverage, graphic design, floor direction, and numerous field assignments.

• 

  Finish Post Production

  May 2012 - Aug 2012

  Post Production Assistant

  Collaborated with the After Effects and DaVinci Resolve Artists and served as office manager.

• 

  Freelance Videographer

  Jul 2012 - now

  Producer, Editor, and Videographer

  Corporate video work for Atlantic Licensing Brokers, wedding photography, and cover sporting events.

• 

  Hockmeyer Studios, Inc.

  Aug 2012 - Oct 2012

  Seasonal Photographer

  Worked with school age children, Set up lights, green screens, cameras, and edited photos.

• 

  Bose Corporation

  Feb 2013 - Feb 2014

  Sales and Technical Support

  Assisted customers, answered technical questions, and exceed sales goals. Named employee of the month for April 2013.

• 

  Beverly Community Access Media

  Feb 2014 - Mar 2023

  Programing Manager

  Project manager for studio upgradesScheduling the Public, Government, and Educational channels for 24/7 contentTraining members in-person and online about editing software, audio, video and lightingWorking with the Beverly High School media classes to produce and air their showsIT Support

• 

  Self-employed

  Apr 2019 - now

  HOA Executor

  Facilitate meetings and maintain accurate budget of $15,000Modernized spending spreadsheet of incoming and outgoing payments Communicate effectively with realtors on closing documents and policies/procedures

• 

  Cablecast by Tightrope Media Systems

  Apr 2023 - now

  Customer Success Manager

  Serve as the first-line technical support, managing and resolving complex customer issues using Salesforce ticketing system, and providing expert product guidance.Collaborate with account executives on system architecture and configuration during discovery and commissioning phases, ensuring seamless deployment of Cablecast solutions.Design and maintain technical documentation and training materials, including the production of instructional videos, to support end-user proficiency with Cablecast software.Implement and refine process optimization strategies, ensuring data integrity in Salesforce and driving continuous improvement in customer workflows. Show less