David Freeland

Experience

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  Texas Department of Human Services

  Nov 1999 - Feb 2005

  Chief Information Officer

  Executive leadership for statewide IT. Responsible for all aspects of strategic IT planning, implementation, and support, including budgeting, federal funds requests (APDs), development, design, maintenance, disaster recovery, and quality management. Managed and delivered multiple concurrent large scale projects, including transformation of legacy mainframe systems to Internet-enabled n-tier architecture.Directed technical support, software development, and operations for one of the largest IT organizations within the state of Texas (620+ staff and annual operating budget of approximately $63M). Supported inter-agency initiatives via participation in SACC IT (Chair), WTDROC Advisory Board (Chair), HHSCN, PMO Advisory Board, Telecommunication Planning & Oversight Council - Financial and SLA subcommittees, and DIR Architecture Components for the Enterprise Steering Committee.Engineered transformation of IT organization for enhanced performance, cost effectiveness, service-level management, and customer focus. Transformed IT organization into a strategic business partner. Show less

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  U.S. Patent and Trademark Office

  Mar 2005 - May 2008

  Chief Information Officer

  Agency strategic leader and expert responsible for all architectural design and development of supporting automated information systems and underlying information technology infrastructure. Accountable for $300M budget, 500+ government staff, 800+ contractor staff, and assessment and transformation of IT organization with credibility, quality, and customer-service delivery challenges. Created first-ever on-line application filing system for U.S. patents. Transformational leadership led to worldwide recognition of U.S. patent-application product. Success due to quick assessment of organization’s strengths and weaknesses with accompanying organizational-transformation process. Landmark progress improving IT management accountability, service-level reporting, financial- management practices, standard processes and procedures, and organizational communications. Reduced total IT annual operating budget by 23%. Recognized by Service to America Medals competition for citizen-centric Patent Application electronic filing system. Show less

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  BearingPoint

  May 2008 - May 2009

  Senior Manager

  TexasOnline Program Manager. Directed activities of all staff and projects assigned to the program. Control responsibility for TexasOnline program management, business processes, and service-level agreements (SLAs). Successfully captured and implemented long-term projects with total revenues of more than $13M/year.

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  NIC Inc.

  May 2009 - Feb 2016

  Deputy General Manager / Director

  Texas NICUSA, LLC - October, 2015 - February, 2016Leader in strategic planning, business process improvement, and business case pro-forma/financial modeling for enterprise projects. Led and developed relations with vendors and other alliance partners.Pennsylvania Interactive, LLC - August, 2014 - September, 2015Operational leader for team with annual budget of $6+M. Focus on product delivery, customer satisfaction, contract compliance, and growth. Directly supervised business-case development, marketing, and outreach/sales. Texas NICUSA, LLC - May, 2009 - July, 2014Leader in managing contract relationship with State of Texas Partner. Led and developed relations with vendors and other alliance partners. Directed groups responsible for defining solutions for agency business problems and proposals. Directly supervised business-case development, marketing, and outreach/sales. Program Manager for annual revenues in excess of $40M/year. Successfully captured new projects with total revenues of more than $20M/year. Show less

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  Landzer Properties, LLC

  Jan 2012 - now

  General Manager

  Manage real property, including property acquisitions and day-to-day operations. Lead strategic and tactical planning, financial management, business development lead for proposal assessments and approvals, financial management, contract management, technology management, and workforce management.

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  Texas Department of Family and Protective Services

  Aug 2016 - Jan 2020

  Chief Information Officer

  Agency leader and expert responsible for all aspects of strategic Information Technology planning, implementation, and support, including budgeting, development, design, maintenance, disaster recovery, and quality management.