Manoj Nagar

Experience

• 

  John Deere

  May 2013 - Jul 2013

  Summer Internship

  - Improved navigation in an existing 3D modeling software by integrating Human Gesture Recognition via Xbox Kinect and Xbox Wi-Fi Controller.

• 

  Samsung R&D Institute India

  Jul 2014 - Apr 2015

  Software Engineer

  - Improved the functionality of the Android MobileTV application by utilizing the Android, JNI, and C++ technology stack.- Integrated a new Hardware which filtered data packets for a particular channel with the mobile application.- Worked on Auto switching feature aimed at switching the video quality of particular channel automatically.- Worked with team to designing an algorithm aimed at suggesting user an album of photographs on the basis of time, distance and day.

• 

  Housing.com

  May 2015 - Jun 2016

  Software Developer

  - Delivered and led multiple enhancements in the Housing consumer app using Android, Proguard, Releases, and other mobile tools and technologies.- Responsible for communicating with Design and Backend team for various development issues- Built a wrapper SDK over PayU services for payment integration in Housing Android App- Built SliceView which was aimed to provide 3D floor plan view of a building using SVG paths- Built Flatmate service in HousingApp which included features like Self Upload, Edit Detail Flow, Flat Listing, etc.- Built various miscellaneous features like Uber Integration, Search screen, Locality Expert, etc. Show less

• 

  Helpshift

  Jul 2016 - now

  - Led a team of 8 engineers handling backend and frontend tasks, overseeing the web client with 2.5B+ installations and backend services sustaining traffic peaks of 30k RPS.- Collaborated with product and design teams to develop quarterly and long-term product and tech roadmaps, aligning with the engineering team's vision.- Accountable for high-scale backend infrastructure and end-user facing products.- Recruited and onboarded engineers while addressing hiring process gaps with the assistance of other Engineering Managers, recruitment, and HR teams. Show less - Led and executed projects utilizing Clojure, Redis, Kafka, MongoDB, ScyllaDB, Kibana, Grafana, and various other backend tools and technologies.- Led the containerization initiative at Helpshift, transitioning the company's Sandbox environment to Docker/Podman containers to optimize developer productivity.- Established and directed the SLO Monitoring & Alerting system at Helpshift, successfully onboarding all microservices to ensure a target uptime of 99.9% for availability and latency.- Enhanced development workflow by collaborating with fellow engineers and teams on process setups, documentation, and knowledge dissemination. Show less - Led and managed projects leveraging Android, Kotlin, JUnit, Proguard, SQLite, ADB, and various other mobile tools and technologies.- Directed and re-architected the Helpshift SDK for user profiles and conversational messaging product, utilized in over 2 billion client installations.- Collaborated with product and design teams on multiple high-quality projects on Helpshift's mobile SDK.- Developed an Android automation platform that reduced SDK automation time by 50% and boosted the efficiency of developer-written tests by 80%.- Mentored and onboarded ~3 engineers joining the team.- Developed and maintained Android SDK plugins for Unity, Cocos2dx, Cocos3dx, Xamarin platforms Show less

  • Associate Engineering Manager

    Jul 2023 - now

  • Lead Software Engineer

    Jan 2021 - Jun 2023

  • Senior Software Engineer

    Jul 2016 - Jan 2021