Edgar Lopez

Experience

• 

  University of Colorado Denver

  Jun 2012 - Dec 2015

  Student Assistant V

  · Offer assistance and solutions to staff, faculty, and students on a daily basis· Fielding telephone calls, receiving and direction visitors, created spreadsheets, filing, and creating presentations· Supported senior-level staff and faculty and supervised other support staff such as new incoming work-studies and administrative assistants · Conduct departmental research for specific faculty members

• 

  Ross Stores, Inc.

  Nov 2013 - Mar 2016

  · Prepared reports by collecting, analyzing, and summarizing information• Trained associates by reviewing and revising orientation to products and sales training material; delivering training sessions; reviewed staff job results and learning needs with the Store Manager and area supervisors; developed and implemented new product training. • In charge of the operations of the ten-million-dollar store- including but not limited to sales forecasting, hiring, display set-up, evaluations of associates, scheduling, payroll, etc. Show less • Was responsible for ensuring our Customers had a positive shopping experience• Ensured to makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards, and ensures proper merchandise presentation• Engaged in these tasks as assigned during all working hours, and performed a range of functions in all areas of the Store as business needs require • Helped achieve our Customer service and operational goals Show less

  • Assistant Store Manager

    Jun 2015 - Mar 2016

  • Management Track Internship

    May 2015 - Jul 2015

  • Retail Associate

    Nov 2013 - May 2015
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  Northwestern Mutual

  May 2014 - Sept 2014

  College Financial Representative Intern

  • Trained with Store Manager and Assistant Store Manager on procedures, strategy, and implementation • On-hand training with hiring, orientation, terminations, and training of new hires.• Assisted store leadership crew in managing and controlling the operations of the store to ensure the company standards and expectations are consistently met • Assisted in managing the operations and merchandising of the store

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  Primesource staffing

  Mar 2016 - Aug 2024

  • Formulating strategy, improving performance, and securing compliance• Ensure all operations are carried on in an appropriate, cost-effective way• Examine financial data and use them to improve profitability• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends• Analyze and improve organizational process and workflow; implement changes• Manage relationships with key operations vendors• Conduct reviews of training materials to ensure learning objectives are met• Contribute to the development and execution of comprehensive recruitment strategies, actively participating in the refinement and enhancement of recruitment processes and development initiatives.• Utilized various recruitment channels (job boards, social media, networking) to attract top talent. Show less -Invoice for over 100 clients weekly. Make collection calls on overdue accounts, deposit checks with the bank, and provide answers to clients regarding any account-related data. -Process, track, and pay accounts payable weekly-Meet with specific clients upon request regarding turnover, payroll, timekeeping, and invoicing. Run credit checks to determine payment terms for incoming clients.-Maintain records, prepare reports and prepare clear and concise financial and payroll accounting analysis reports-Oversee the Accounting/Payroll Department. Train new associates on company database and procedures and work with Controller on yearly budgeting and other company-wide objectives-Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers. Show less • Act as point of contact for all clients, and build and maintain relationships with clients and key personnel within customer companies• Cultivate and maintain client relationships with upwards of 90 clients• Complete full cycle, high volume recruiting• Provide dedicated service delivery including sourcing, interviewing, candidate placement, and development of client andcandidate relationships• Work closely with Account Managers and Sales Consultant, and ensure they are aware of changes• Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparingqualifications to job requirements• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Show less • Responsible for developing strong relationships with customers, employees, connecting with key business executives, preparing daily reports• Answer client queries and identify new business opportunities• Collaborate with HR teams to achieve goals set by both the client and us, while keeping my clients satisfied and engaged with our service in the long-run• Prepare reports on account status• Ensure the timely and successful delivery of our solutions according to client needs and objectives• Assist with challenging client requests or issue escalations as needed• Serve as a lead point of contact for all my clients Show less

  • Operations Manager

    Sept 2022 - Aug 2024

  • Accounting Payroll Manager

    Jan 2021 - Sept 2022

  • Recruiting Manager

    Jan 2018 - Feb 2021

  • Client Service Manager

    Jul 2020 - Jan 2021

  • Bilingual Recruiter

    Mar 2016 - Jan 2018
• 

  Swipejobs

  Aug 2024 - now

  Operations Manager

  As the Operations Manager at SwipeJobs, I lead our team in delivering exceptional staffing and recruiting solutions to meet the diverse needs of our clients. With a strategic approach and a commitment to excellence, I oversee all operational aspects, ensuring efficiency, quality, and client satisfaction.- Streamlining and optimizing recruitment processes to enhance efficiency and effectiveness.- Manage and mentor a dedicated team of recruiters and support staff.- Developing and implementing operational policies and procedures to maintain high standards of service.- Collaborating with clients to understand their staffing needs and provide tailored solutions.- Utilizing data and analytics to drive decision-making and improve operational performance.- Running marketing ads for the branch to attract top talent and expand our candidate pool.- Serving as the backup safety coordinator, stepping in as needed to ensure compliance with safety regulations and best practices for both our team and clients.- Proactively addressing safety concerns and implementing measures to maintain a secure work environment.- Ensuring compliance with industry regulations and best practices.- Leading initiatives to improve client satisfaction and foster long-term partnerships.My experience in the staffing industry has equipped me with a deep understanding of the market, allowing me to anticipate trends and adapt strategies accordingly. I am passionate about creating a supportive and dynamic work environment that empowers my team to achieve their best while maintaining a strong focus on safety and strategic growth. Show less