Faizal Ahmed

Experience

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  FORE Support Services

  Mar 2014 - Dec 2015

  Process associate

  worked with United states medical practitioners for customer's health insurance claims

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  AI Investor

  Dec 2015 - Aug 2017

  Practitioner - financial advisor

  Financial advisor to the customers of TRUSTEES SAVINGS BANK(U.K)

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  Tesco Bengaluru

  Jun 2018 - Sept 2019

  Technical Support Specialist
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  Unacademy

  May 2020 - Sept 2022

  Sales Analyst/manager
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  K12 Techno Services Pvt. Ltd.

  Sept 2022 - May 2023

  Sr Manager Business Analytics

  1. For the E commerce B2B segment, I helped supervise and set up the Zoho CRM to manage orderflows,payments, Warehouse inflow and outflow, deliveries and returns. This helped increase in businessoperations tracking which increased the CSAT from average 6 to average 8.2. Created the Dashboard using Google Studio and Google sheet to track sales performance at region,executive and team level, which helped Higher management track performance and discontinue servicesto regions contributing less than 5% of overall revenue, saving the cost. Show less

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  HCLTech

  Jun 2023 - now

  Senior Technical Lead - Data Analyst

  1.Creating plans for data migration and brainstorming innovative ideas to aid in transitioning information from legacy systems to new ones as a data analyst.2.Assisting developers in the ongoing process of data migration by providing insights and suggestions, ensuring a smooth and accurate transition.3.Currently developing and implementing tests to validate the accuracy of migrated data, ensuring data integrity and precision.4.Utilizing tools like Snowflake, Power BI, Excel, SQL, and Python to analyze fund data comprehensively across different levels, ensuring accuracy and clarity.5.Continuously analyzing data using these tools to ensure accuracy and reliability, facilitating informed decision-making processes. Show less