Faizal Ahmed

Faizal Ahmed

Process associate

Followers of Faizal Ahmed1000 followers
location of Faizal AhmedBengaluru, Karnataka, India

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  • Timeline

  • About me

    Senior Technical lead -Data Analytics | IIBA Certified BA

  • Education

    • Bangalore University

      -
      Bachelor's degree Business Administration and Management, Finance

      Activities and Societies: seminars

    • Cathedral Composite PU College & High School

      2011 - 2013
      Physics, chem, maths, biology science

      Activities and Societies: general knowledge, sports

    • Jain (Deemed-to-be University)

      2022 - 2024
      Master of Business Administration - MBA Data science
    • Seventh Day Adventist Higher Secondary School

      2007 - 2011
      Sslc
  • Experience

    • FORE Support Services

      Mar 2014 - Dec 2015
      Process associate

      worked with United states medical practitioners for customer's health insurance claims

    • AI Investor

      Dec 2015 - Aug 2017
      Practitioner - financial advisor

      Financial advisor to the customers of TRUSTEES SAVINGS BANK(U.K)

    • Tesco Bengaluru

      Jun 2018 - Sept 2019
      Technical Support Specialist
    • Unacademy

      May 2020 - Sept 2022
      Sales Analyst/manager
    • K12 Techno Services Pvt. Ltd.

      Sept 2022 - May 2023
      Sr Manager Business Analytics

      1. For the E commerce B2B segment, I helped supervise and set up the Zoho CRM to manage orderflows,payments, Warehouse inflow and outflow, deliveries and returns. This helped increase in businessoperations tracking which increased the CSAT from average 6 to average 8.2. Created the Dashboard using Google Studio and Google sheet to track sales performance at region,executive and team level, which helped Higher management track performance and discontinue servicesto regions contributing less than 5% of overall revenue, saving the cost. Show less

    • HCLTech

      Jun 2023 - now
      Senior Technical Lead - Data Analyst

      1.Creating plans for data migration and brainstorming innovative ideas to aid in transitioning information from legacy systems to new ones as a data analyst.2.Assisting developers in the ongoing process of data migration by providing insights and suggestions, ensuring a smooth and accurate transition.3.Currently developing and implementing tests to validate the accuracy of migrated data, ensuring data integrity and precision.4.Utilizing tools like Snowflake, Power BI, Excel, SQL, and Python to analyze fund data comprehensively across different levels, ensuring accuracy and clarity.5.Continuously analyzing data using these tools to ensure accuracy and reliability, facilitating informed decision-making processes. Show less

  • Licenses & Certifications

    • Microsoft Certified: Power BI Data Analyst Associate (PL-300)

      Microsoft
      Nov 2024
      View certificate certificate
    • Microsoft Certified: Fabric Analytics Engineer Associate

      Microsoft
      Jan 2025
      View certificate certificate