Faisal Kummangottu

Experience

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  Data Card

  Jun 1998 - May 1999

  Technical Assistant

  During my time as a Technical Assistant at Data Card in Calicut, my role centered on providing technical support and assistance to customers using Data Card products. I excelled in troubleshooting connectivity, configuration, and network issues, offering clear and effective solutions. My responsibilities also included device installation and staying updated on the latest data card technologies to provide informed guidance to customers. My dedication to exceptional technical support and problem-solving ensured customer satisfaction and strong client relationships.As a Technical Assistant at Data Card in Calicut, I was responsible for ensuring the smooth operation of data card devices. This involved diagnosing and resolving hardware and software issues promptly and efficiently. I also played a vital role in assisting customers with device installations and configurations, ensuring their seamless use of Data Card products. My commitment to staying updated on emerging technologies in the field allowed me to provide informed recommendations and support to clients. Overall, I thrived in delivering reliable technical assistance and contributing to the satisfaction of Data Card's customers عرض أقل

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  Grepsoft, Calicut, India

  Jun 1999 - Nov 2000

  Software Engineer

  During my tenure as a Software Engineer at Grep Consultants within the Software Technology Park in Calicut, I gained valuable experience in managing and collaborating on software projects of varying complexity. I actively participated in the design, development, and maintenance of software solutions, employing a versatile skill set that encompassed .NET, C#, VB.NET, XML, and Web Services. Additionally, my proficiency in report generation using Crystal Reports and my responsibilities in server administration reinforced my ability to deliver holistic software solutions. This experience further solidified my commitment to achieving technical excellence and fostering effective teamwork within the organization عرض أقل

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  Evaan, Dubai, UAE

  Jan 2001 - May 2006

  Web Application Developer

  During my tenure as a Web Applications Developer at Evaan in Dubai, UAE, I had the privilege of contributing to the development of dynamic web solutions that played a crucial role in the organization's online presence and customer engagement. My primary responsibilities revolved around the design and development of web applications using a diverse set of technologies, including ASP, PHP, and MySQL.I specialized in creating interactive and user-friendly web applications, ensuring a seamless and engaging user experience. This involved leveraging my proficiency in front-end and back-end development, as well as utilizing JavaScript to enhance website functionality and responsiveness.Beyond web application development, I took on critical responsibilities in managing both Linux and Windows web hosting environments. This included web server administration, ensuring high availability, security, and optimal performance for hosted websites. My role extended to providing IT support, addressing technical issues promptly, and maintaining the stability of the hosting infrastructure.My experience at Evaan also involved collaboration with cross-functional teams to understand project requirements, ensuring that web applications aligned with organizational goals and objectives. Additionally, I contributed to various IT support tasks and played a role in maintaining a stable IT environment.In summary, my time as a Web Applications Developer at Evaan was marked by my dedication to crafting innovative web solutions, enhancing user experiences, and managing web hosting environments. My commitment to delivering high-quality web applications and providing robust IT support contributed significantly to Evaan's digital presence and customer satisfaction عرض أقل

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  First Select Employment Services

  Oct 2006 - Jul 2013

  IT Supervisor

  During my tenure as an IT Supervisor/SQL Server DBA/.Net Developer at First Select International in Dubai, I held a multifaceted role that encompassed various critical aspects of IT management and software development. As the SQL Server Database Administrator (DBA), I undertook the responsibility of database design, administration, and optimization, ensuring data integrity and efficiency. My proficiency in T-SQL programming and query performance tuning allowed me to enhance database performance and streamline data retrieval processes.In my capacity as a .Net Developer, I actively contributed to the development of dynamic ASP.NET applications, leveraging AJAX and JavaScript to create interactive and user-friendly web and desktop applications. My expertise extended to the design and generation of reports using tools such as SSRS and Crystal Reports, which played a crucial role in data analysis and decision-making.Beyond software development and database administration, I managed Windows-based servers and handled IIS web server administration and FTP setup, ensuring robust server infrastructure and optimal web application hosting. Moreover, I took charge of DNS, email, hosting, and domain management tasks, maintaining a seamless online presence for the organization.Throughout my tenure, I exhibited strong leadership qualities, overseeing a team of IT professionals and collaborating effectively to drive IT initiatives and meet organizational goals. My dedication to ensuring the stability, security, and functionality of IT systems played a pivotal role in supporting First Select International's mission and success عرض أقل

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  Danway LLC

  Oct 2013 - Jul 2014

  Senior Software Engineer

  During my tenure as a Senior Software Engineer/DBA at Danway in Dubai, UAE, I played a pivotal role in maintaining and optimizing critical backend databases, including Sybase and SQL Server. My responsibilities extended to developing a robust VB.NET/SQL Server Enterprise Resource Planning (ERP) solution, which streamlined organizational processes and enhanced efficiency. I also contributed to the creation of Windows mobile applications and PDTs, demonstrating versatility in software development. Notably, I specialized in developing .NET/SQL Server Compact Edition-based Barcode software, crucial for inventory management. Furthermore, I was instrumental in the implementation of attendance systems and heavy weighing machine software, underscoring my expertise in tailoring software solutions to meet diverse operational needs. My time at Danway underscored my proficiency in database administration and software development, along with my commitment to driving technological advancements within the organization عرض أقل

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  Toyota Tsusho Connected Middle East FZCO

  Aug 2014 - now

  System Engineer

  During my role as a Systems Engineer at TOYOTA Tsusho Connected Middle East in Dubai, UAE, I've taken on diverse responsibilities, such as Jira portal management including workflow, custom fields, sync with other Jira projects, Integrate customer side application tickets to JIRA Support portal via API.administering and optimizing Office 365 and TTC IT tools, managing Windows Active Directory with stringent IT security policies, and implementing robust data backup and recovery strategies. Additionally, I've overseen Microsoft Windows Server OS and network infrastructure, ensuring reliability and performance. My expertise extends to managing cloud technologies like Azure and AWS, alongside hands-on web application development in PHP, ASP.NET, and JavaScript. My commitment to enhancing IT efficiency, security, and cross-functional collaboration has been instrumental in contributing to the organization's success. عرض أقل