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Laura Chacon O'Neill

Laura Chacon O'Neill

Corporate Account Manager

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location of Laura Chacon O'NeillCounty Dublin, Ireland

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  • Timeline

  • About me

    Creative Director, helping clients to create lasting impressions through calligraphy and personalisation services.

  • Education

    • Universidad Nacional Experimental de Guayana

      1998 - 2003
      Bachelor of Engineering - BE Computer Engineering

    • Griffith College Dublin

      2016 - 2018
      Master of Science (MSc) International Business Global Brand Management 2.1

      Masters studies focused on key areas of international business management, where I learnt how to find creative solutions to complex problems experienced by global brands.Deep studies in the subject of storytelling-based advertisement and key areas as follows- The power of Storytelling in building brand identity through a creative narrative that resonates with customers and consumers on a deeper, meaningful and memorable level.- The study of Cultural Archetypes to create… Show more Masters studies focused on key areas of international business management, where I learnt how to find creative solutions to complex problems experienced by global brands.Deep studies in the subject of storytelling-based advertisement and key areas as follows- The power of Storytelling in building brand identity through a creative narrative that resonates with customers and consumers on a deeper, meaningful and memorable level.- The study of Cultural Archetypes to create compelling stories for more strategic and evergreen communication content.- Research of cultural Story and Myth as those collective unwritten elements that can be used by the storyteller to connect with the listener and bring them onto a cognitive an emotional journey of trust and long-term customer-centric relationshipsMaster Thesis based on the Power of Storytelling in Global Branding. Show less

  • Experience

    • BekeSantos

      May 2004 - Jan 2013
      Corporate Account Manager

      Bekesantos has been a business partner of leading tech companies such as Microsoft, IBM, Lenovo and SAP. Some of my main responsibilities were:- Focus on identifying and understanding client business to develop custom IT solutions, including Microsoft Solutions and Volumen Licensing Agreements, IBM servers, SAP ERP solution.- Successful selling, and cross-selling of IT enterprise solutions.- Follow up and renewal of Microsoft volume licensing and IT outsourcing agreements of assigned customers.- Organise customer training on the benefits of software assurance as part of their Volume Licensing Agreements.- Strong internal/external relationship and collaboration at different levels of the organisation.- Maintenance of a 360-degree updated view of the sale process using IBM CRM System.- Report to stakeholders on progress, key metrics and open issues.- Design and management of comprehensive account client annuity plans.Major Achievements- Major contribution to the software quota, 2012 – 2013- New Corporate Account developed, 2012- Assignment three of the top 5 profitable accounts of the company, 2011- Recognition by Microsoft as renewal project of the year 2010 Show less

    • MA Quinn Shipping Ltd

      Apr 2014 - Aug 2014
      Marketing Agent (Internship)

      A wonderful experience that helped me to integrate into the Irish culture and improve my English Language skills. During this Internship my role involved developing a Marketing Business Plan with a clear understanding of the industry, business, market and needs, achieving results since the very beginning increasing market awareness of the company through- Google AdWords- PPC- Keywords - MailChimp View recommendations section of this profile.

    • Dyson

      Sept 2015 - Oct 2019
      Dyson Expert

      My role as a Dyson Expert involves being a product advisor and a sales strategist ensuring an overall satisfactory experience for both the final customer and the account assigned, consecutively achieving target sales and increasing Dyson market awareness through a strategic sales approach.Major Achievements- Consecutively achiving and exceeding sale targets.- Top Dyson robots (360 eye) salesperson with the most units sold in the Republic of Ireland.- Consecutively achieving over 17 out of 20 points in internal reviews.- Exceptional relationship building with store managers boosting cross-business collaboration and gaining extra premium space to showcase Dyson technology.- Shadowing new employees. Show less

    • Calligraphy By Laura

      Sept 2017 - now
      Creative Director

      After completing my Master's degree in International Business and Global Branding, I decided to pursue my dream and put all my heart, mind, and soul into transforming my passion into a fulfilling career and becoming a full-time entrepreneur.So, How can I help you now?Adding the distinctive and unique touch of personalisation to your:☆ Brand Activations ☆ Luxury Brand Communications☆ Online / Onsite Calligraphy Workshops☆ PR Product Personalisation ☆ Bespoke Media Drop ☆ Wedding Calligraphy & Editorial 》Why you should hire Calligraphy by LauraBeing a second-generation calligraphy artist in my family with experience in Business and Branding I understand not only the psychology of businesses but the importance of creating meaningful and lasting impressions that deliver a one-of-a-kind customer experience. Show less

  • Licenses & Certifications