Cyrus Riobah

Experience

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  Microskills information Technology Limited (MIT)

  Jun 2004 - Aug 2005

  IT Technician

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  Mitsumi Computer Garage Limited

  Sept 2005 - Apr 2006

  Workshop Support Engineer
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  Smoothtel & Data Solutions Ltd

  May 2006 - Jun 2008

  IT Assistant
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  MFI Enterprises Solutions Ltd

  Jun 2009 - Mar 2012

  Network Consultant

  System/Network administrator, Designer and ImplementerLAN/WAN configurations & troubleshootingPresales Engineer (Data Network)WAN Optimization expert (Cisco WAAS, Riverbed Steelhead)Wireless Networks Designer, Implementer, Support and Trainer

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  MFI Enterprise Solutions Ltd

  Jun 2010 - May 2011

  Cisco Managed Services Practice Heads
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  Circuit Business Systems Ltd

  Jun 2011 - Feb 2013

  Systems Engineer

  Provide post-sales support including implementation of support contracts for both networking and Microsoft clientsProvide pre-sales support (data), complex solutions design, and prepare bills of materials (BoMs) for assigned tenders or proposalsNetwork designer and implementer (Cisco Routers, Switches, ASA, WAAS, Wireless, Riverbed, Ubiquity etc)Provide end user support for contractual customersWAN Optimization designer and implementerTroubleshoot customer faults to achieve fault resolution on escalated incidentsExecute technical lead generation activities Show less

• 

  I&M Bank Ltd

  Mar 2013 - Nov 2018

  Network Administrator

  Participates in planning, designing and execution processes for Network Infrastructure and Service deliveries, configurations, monitoring and administration,Manages and administers the Bank’s Network Infrastructure and Services like LAN / WAN, Routers, Switches, Firewalls, IPS/IDS, VLANs, MPLS, VPN, Proxy, NAT, NTP, DNS, IPSEC, Access List, etcResponsible for the network & security infrastructure – upkeep, operations, maintenance, and security upgrade and disaster recovery as per Bank’s policies, processes and approved designs,Work as part of Data Centre Management & Support Team providing 24×7 management & operational support,Provides performance analysis of Network Infrastructure and Services and provide recommendations for improving performance. Work with other administrators on review of entire environment and executing initiative to reduce failures, defects and improving overall performance, Show less

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  African Banking Corporation Bank

  Dec 2018 - May 2021

  Manager Infrustructure

  Manages ICT infrastructure department personnel for the required support, repairs and monitoring of servicesManages and coordinates service providers to ensure provision of optimal service levels within the bankVerify and provides approval to the services providers' invoices to ensure met requirement on the solution soughtAdministers and supports the bank infrastructure (LAN/WAN/DC/DR/VPN etc) and complete systems in close coordination with both internal and external supportManages, administers and supports Microsoft server and virtualization environment (HyperV and VMware)Manages and provides oversites on the support, administration and monitoring of Linux, Solaris and storage systems to delivers high standard's system availability across the bank infrastructure.Provides technical advisory to all ICT related solutions on the presented proposals and selects the most ideal and suited solution to the sought requirements e.g WAN-mpls, LAN-Cabling, telephone system, ICT purchases etcDesigns and implements LAN, WAN, Security, VPNs, DMZ, DNS, AD, DHCP, Wireless in mixed technologies and vendors like Cisco, Checkpoint, Fortnet, Microsoft, VMwares etcKnowledge transfer to ICT Infrastructure team on use of various technologies in use all our service providers and understanding on our systems for easier supportSupport all bank systems to ensure they remain up-to-date with updates, firmware and security patches including the user workstations for endpoint security and antiviruses etcProvides advisory services to logistics/procurement for purchases of all ICT requirement equipment by providing specification of hardware, software and even configurations.Ensures smooth running of all bank used applications like Core Banking Apps and DBs, Internet banking, Payroll, CCTV/access control software’s, Finance, etcCoordinate and ensure DC/DR backups and replication are effectively happening to take care of any catastrophic event at the DC Show less

• 

  ABC Bank Group

  Jun 2021 - Nov 2021

  Senior Manager Infrastructure
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  I&M Bank Ltd

  Nov 2021 - now

  1.Formulate, document and maintain a service catalogue of the EnterpriseNetworks2. Support the implementation of Infrastructure & Cloud security strategy, policy,controls, services, metrics and compliance.3. Support on vulnerability management strategy, policy, controls, services, metricsand compliance for the on prem and on cloud services4. Coordinating / Liaising with vendor to monitor and close escalated issues;5. Recommending and executing network System Change and ConfigurationManagement6. Diagnose, troubleshoot, and resolve hardware, software, or other network andsystem problems, and replace defective components;7. Administer and perform network maintenance and system upgrades includingservices packs, patches, firmware, hot fixes and security configurations;8. Manage configuration and installations to various network devices and services(e.g., routers, switches, firewall, VPN, QoS);9. Facilitating the procurement process as per the approved guidelines;10. Coordinating BCP / DR related activities;11. Monitoring and following up service availability matters internally and externally;12. Comprehend and propagate Bank and ICT strategies and initiatives to all teammembers.13. Promote and instill agile practices and collaborative cohesion amongst teammembers. Show less

  • Senior Manager Enterprise Networks & Security

    Jul 2023 - now

  • Manager Enterprise Networks & Security

    Nov 2021 - Jun 2023