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Connie Chua

Connie Chua

Internship Trainee at Flexi Department

Followers of Connie Chua194 followers
location of Connie ChuaKulim, Kedah, Malaysia

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  • Timeline

  • About me

    Travel Planning | Product Development | E-Commerce | Customer Service | Photographer｜Video Editor | Marketing｜Human Resource

  • Education

    • Innovative International College

      2013 - 2015
      Diploma in Tourism Management Tourism and Travel Services Management 3.20

      Aktiviti dan Persatuan:Innovation & Creative Event

    • SMJK Chio Min

      2008 - 2012
      SPM Information Technology & Accounting

      Aktiviti dan Persatuan:Chio Min Marching Show Band as Assistance Discipline Master & Mellophone Section Leader

    • Tunku Abdul Rahman University College

      2016 - 2019
      Bachelor's degree Tourism and Travel Services Management 3.308

      Aktiviti dan Persatuan:MATTA Fair as Marshall | University Tour for French Exchange Student as Volunteer | Tennis Inter-tournament as Participant

  • Experience

    • Apple Vacations Sdn Bhd

      Jan 2018 - Jan 2019
      Internship Trainee at Flexi Department

      • Assist sales team senior on visa application (eg : China & Visa), package promoting and package customising. • Assist operation team senior on confirmation tours and services, upload ready products. • Assist on filling purpose.

    • Golden First Travel & Tours

      Jan 2019 - Jan 2021
      Planning Division Operator

      • Main person incharge of FIT international packages and bring in new products for domestic travel packages, luxury & cost-saver FIT packages (Trafalgar, ClubMed & etc.) and Cruise packages. • Create exotic group incentive travel packages. • Assist HOD for Southeast Asia, China and Middle East group tour packages.• Dealing with oversea agents.• Itinerary and Social Media posting designing content ideas. • Leading customers to oversea tours. • Video Shooting Idea and director of video to promoting local tourism.• Live speaker for promoting travel packages. Tunjukkan kurang

    • Masscode Sdn Bhd

      Jun 2021 - Jan 2021
      HR cum Admin

      • Assigned to manage end of month payroll, claims and annual leave or sick leave as HR role. • Issue invoice and quotation to appointed company. • Assist Manager to do accounting (eg : profit & loss for every end of the month)

    • Klook

      Nov 2021 - Jan 2022

      • Customer Experience Specialist

        Jan 2021 - Jan 2022

      • Customer Experience Specialist

        Nov 2021 - Jan 2021

    • Golden First Travel & Tours (M) Sdn Bhd

      Jan 2022 - Jul 2022
      Planning Operator

      •Main person incharge of the operation team (manage product for Asia, Middle East & Europe) •Create Series tour and FIT for international packages and bring in new products for domestic travel packages, luxury & cost-saver FIT packages (Trafalgar, ClubMed & etc.) and Cruise packages. • Create exotic group incentive travel packages. • Dealing with oversea agents.• Itinerary and Social Media posting designing content ideas.

    • Holiday Tours & Travel

      Jul 2022 - now

      - Fast act and instant booking for specific products - Product knowledge for reply the clients- Keep track on Marketing Ads - Support CS team bookings - Customer Service

      • Travel Support - Branded

        Jan 2023 - now

      • Travel Designer - Branded

        Apr 2023 - Sept 2023

      • Direct OPs - Marketing

        Jan 2023 - Apr 2023

      • Junior Executive - Leisure Operations

        Jan 2023 - Apr 2023

      • CS Direct OPs

        Nov 2022 - Jan 2022

      • Travel Counselor

        Jul 2022 - Jan 2022

  • Licenses & Certifications

  • Volunteer Experience

    • Helper

      Issued by Yang Xin Charity Organisation on Jan 2017
      Yang Xin Charity OrganisationAssociated with Connie Chua