Prateek Saxena

Experience

• 

  Capgemini

  Jul 2010 - Apr 2014

  Associate Consultant

  Involved in requirement Analysis, Designing of test cases, Automating scripts for TC, Manual Testing, Test planning, Estimation, Test summary ReportHandle project with team of 6-10 peopleWriting test cases for all the requirements for Mobile App, Web and Big browserExecuting test cases & report bugs, Following up with the developers on the bug issues, working with SQL queries using Unix box.Testing on Tablet, I-OS, Android using Perfecto MobileWorked for following project under DFS- Mobile App testing for Discover.com, Credit Score Tracker, WSCR, Emails, Regression Redesign, Single Sign On, Document Platform Redesign, Expansion of benefits, Payment match Design, Login ImprovementsOn Credit Cards and Banking website of US financial client (Discover) in Capgemini.Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.Developed and maintained quality assurance procedure documentation.Consulted manuals and process documents to investigate malfunctions.Analyzed quality and performance data to support operational decision-making.Recorded findings of inspection process, collaborating with quality team to implement corrective actions.Edited, proofed and critiqued internal documents to improve clarity.Developed training materials, SOPs and work instructions to supplement new team member onboarding. Show less

• 

  SumTotal Systems, LLC

  Apr 2014 - Jun 2016

  SDET2

  QA tester on Sumtotal product related to integration of Talent management, Enterprise Learning and other product. • Debugging of the application, Installation of Application through SharePoint 2010• Integrate all the different products into one platform PORTAL using installer with IIS and Sharepoint• Write functional and UAT test cases for testing of the product.• Provide Test case estimation during Sprints• Running SQL queries, Fiddler, ULS viewer for debugging purpose• Responsible for Testing during Sprints, Sanity and Regression phase• Handled team of 10 people• Providing tasks to subordinates on daily basis, take inputs from each subordinates on daily task execution.• Test Planning• Create combined reports based on execution status and send to onsite team. Show less

• 

  Oracle

  Jun 2016 - Jul 2019

  Senior Quality Engineer

  HCM Fusion Learn| HRMSDescription: Fusion Learn is new LMS product by oracle which is a part of the Fusion HCM work life suite of applications on Cloud. Learn Product fulfills requirements of the conventional and non-conventional learning opportunities needed by the learners of an organization in ways of digital and Traditional methodologiesRole and Responsibilities:Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.Coordinated with Material Review Board to deliver technical justification for specification non-conformance occurrences.Estimated labor hours for different testing projects and functions.Worked with stakeholders and team members on quality assurance efforts for hardware components.Assessed software bugs and compiled findings along with suggested resolutions for development team members.Created successful test scripts to manage automated feature testing,Collaborated with product owners to stay current on intended functionality.Planned and devised cohesive test plans for projects using advanced testing technologies.Fixed identified issues to improve workflows.Optimized test cases to maximize success of manual software testing.Ran automated test suites and evaluated performance, functionality and scalability.Checked configuration files and logs to uncover root causes of problems. Show less

• 

  Businessolver

  Jul 2019 - now

  Maintaining Dev-ops team and planning deployment cycle to ensure timely delivery of Clients items with CI/CDDeploy strategies to manage, improve policies & processes and procedures to aid and improve operational performanceContribute to new business initiatives and projects, review and communicate the impact to customer & business.Assured consistent quality of production by implementing and enforcing automated practice systems.Implemented new quality assurance and customer service standards.Performed root cause analysis to identify and resolve quality issues and defects.Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.Assessed product quality by monitoring quality assurance metrics, reports and dashboards.Collaborated with cross-functional teams to develop and implement process and system improvements.Investigated customer complaints and performed corrective actions to resolve quality issues.Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.Coordinated scheduled releases and updates.Chaired daily project meetings using Agile methodologies and Scrum formats.Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.Planned, designed, and scheduled phases for large projects.Coordinated with cross-functional teams to resolve project issues and mitigate risks.Tracked project and team member performance closely to quickly intervene in mistakes or delays.Brainstormed with peers and other members of design team to determine enhancements and product features.Wrote comprehensive user manuals for new products and additional technical documentation. Show less Work with developers to make hard-to-test features more testable, mentors the Quality Assurance and development teams on testing strategies and technologies and can coach the team on exploratory testing across the productLead the team to not only assist with testing, but also investigate complicated production issues, and work on the product directlyProvide hands-on leadership for a growing Quality Assurance team, coaching both manual testers and test automation engineers to help them develop their skills and careersAutomation test execution using Katalon.Sprint planning, Review Meetings and Managing team of 12 members of QA & Dev-opsPerformance testing using VSTS, Jmeter. Review of the test scenarios and test cases written by teamInvolved in peer reviews of the documentation related to testingDefect Tracking and reporting using JIRAWorking on customer bugs and routing them to a resolutionInteraction with Client weekly basisMaintaining Dev-ops team and planning deployment cycle to ensure timely delivery of Clients itemsConsistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of themDeploy strategies to manage, improve policies & processes and procedures to aid and improve operational performanceContribute to new business initiatives and projects, review and communicate the impact to customer & businessReported production malfunctions to managers and production supervisors.Monitored staff organization and suggested improvements to daily functionality.Performed root cause analysis to identify and resolve quality issues and defects.Created and maintained quality management systems to align with industry standards.Communicated regularly with customers concerning data exchange and technology integration.Analyzed existing SQL queries to identify opportunities for improvements. Show less Work with developers to make hard-to-test features more testable, mentors the Quality Assurance and development teams on testing strategies and technologies and can coach the team on exploratory testing across the productLead the team to not only assist with testing, but also investigate complicated production issues, and work on the product directlyProvide hands-on leadership for a growing Quality Assurance team, coaching both manual testers and test automation engineers to help them develop their skills and careersAutomation test execution using Katalon.Sprint planning, Review Meetings and Managing team of 12 members of QA & Dev-opsPerformance testing using VSTS, Jmeter. Review of the test scenarios and test cases written by teamInvolved in peer reviews of the documentation related to testingDefect Tracking and reporting using JIRAWorking on customer bugs and routing them to a resolutionInteraction with Client weekly basisMaintaining Dev-ops team and planning deployment cycle to ensure timely delivery of Clients itemsConsistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of themDeploy strategies to manage, improve policies & processes and procedures to aid and improve operational performanceContribute to new business initiatives and projects, review and communicate the impact to customer & businessReported production malfunctions to managers and production supervisors.Monitored staff organization and suggested improvements to daily functionality.Performed root cause analysis to identify and resolve quality issues and defects.Created and maintained quality management systems to align with industry standards.Communicated regularly with customers concerning data exchange and technology integration.Analyzed existing SQL queries to identify opportunities for improvements. Show less

  • QA Manager

    Jul 2019 - now

  • QA Manager

    Jan 2022 - Oct 2022

  • QA Lead

    Jul 2019 - Dec 2021