Mohammad Ismail

Mohammad Ismail

Summer Intern

Followers of Mohammad Ismail293 followers
location of Mohammad IsmailJeddah, Makkah, Saudi Arabia

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  • Timeline

  • About me

    digital marketing

  • Education

    • King AbdulAziz University

      2006 - 2010
      Bachelor of Science (BS) Industrial Engineering 3.41

      Industrial Engineering

    • University of Business and Technology

      2012 - 2015
      Master of Business Administration (MBA) Marketing 4.80

      الأنشطة والجمعيات:Market Research Team Strategies in MarketingMarketing ResearchGlobal Marketing

  • Experience

    • Tetra Pak

      Jun 2009 - Sept 2009
      Summer Intern

      - Responsible for working on the production line.- Created a presentation as a project regarding paper waste.

    • Saudi Electricity Company

      Dec 2010 - now

      - Provide coordination between various sections in the office.- Monitor and help respond to customer complaints and provide customer service.- Monitor, train and support the quality of employee work.- Create an expense sheet for contractors.- Provide data reports on overall performance.- Additional administrative office duties as needed. - Serviced the Saudi electricity customers in creating, editing, and updating their profiles.- Prepared service reports by collecting and analyzing customer information.- Managed the online electricity requests coming from various municipalities.

      • Department Coordination

        Dec 2010 - now
      • Customer Service Representative

        Dec 2010 - Dec 2015
    • Family Owned Cafe

      Jan 2018 - now
      Co-Owner & Operator

      - Responsible for finances and accounting of the café.- Provide marketing and digital marketing to advertise the café and increase business.- Conduct negotiations with vendors and procure inventory and products.- Human resource responsibilities as well as training of staff.- Provide problem resolution as need to ensure the business runs smoothly.- Ensure top level customer service so customers will return.

    • A-Safwah Royal Hotel

      Jun 2018 - Sept 2018
      Reservations Specialist

      - Created reservations for VIP customers.- Answered a high volume of incoming calls.- Utilized sales techniques to gain additional customers.- Responsible for additional tasks as assigned.

  • Licenses & Certifications

    • MBA

      University of business and technology
  • Volunteer Experience

    • volunteer

      Issued by INJAZ -Saudi Arabia برنامج إنجاز السعودية on Jun 2014
      INJAZ -Saudi Arabia برنامج إنجاز السعوديةAssociated with Mohammad Ismail