Deeran Kuni

Experience

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  Virgin Active

  Jan 2000 - Jan 2002

  Fitness Instructor
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  International Taekwon-Do Federation

  Mar 2002 - Nov 2020

  ITF Taekwondo Martial Arts Student and Instructor (Rank: 2nd Degree Blackbelt)

  From the age of 16, I have not only studied the Korean Traditional Martial Art Taekwondo but adopted its teachings and way of life. In 2002 I achieved and attained my 1st degree Black Belt where I continued to study the art's complexities and in 2004 started teaching underprivileged youth in he community where I reside. This act in teaching others the art is to instil discipline, determination, dedication, courtesy, integrity, perseverance, self control and develop an "Indomitable Spirit" amongst our youth who are in the battle against Drugs and Crime. In 2007, I attained my 2nd Degree Black Belt f which I continue to train and evolve my skills. Show less

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  Liberty Life

  Oct 2004 - Jun 2007

  Assistant Admin Manager

  Financial Administration related to Retail (shopping Centre) and Commercial Property management.There are 5 major out-puts within my Job Profile:A)General Administration: 1. Petty cash management- Control & issuing of p/c for building maintenance etc2. Insurance claim management- facilitation of insurance policies, upgrades, changes and management of claims pertaining to properties.3. Purchasing- manage entire process of purchasing of inventory by various departments such as building services, electrical, utilities and maintenance.4. Vehicle fleet management- manages vehicle usage in terms of services, licensing, registrations, insurance claims. 5. Creditors Management- facilitates credit management related to contracts and monitor delivery of services in relation. 6. Manage accruals relating to contracts and creditors 7. Gift voucher Management- manage and monitor sales, issue of vouchers, track cash received and banking of funds, balancing of vouchers received versus sales.8. IT systems, telephone system & Music centre system- To act as the primary point of contact for any issues related and logging of problems and issues related. Overall management of upgrades and changes. B) Budget and Forecasts: I am primarily involved in the compilation and preparation of the company portfolio.C) Income and Expense budget. To assist Financial Manager in interacting with various stakeholder to attain information on deadlines. Capturing of data required for preparations budgets.D) Contractor Management: management of all Maintenance, Operational and Technical service contracts for the portfolio.E)Portfolio Statistics (Reporting & Analysis): trade densities, foot traffic, income spent per head, gift voucher sales and centre income turnover. I primarily reported on these stats via presentations and report formats that illustrated historical trends and providing substantial reasons for fluctuations. Show less

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  ABSA Financial Services

  Jul 2007 - Sept 2012

  Source new clients via various networks.Make contact with clients and setting up meetings to establish a business relationship.Conducting in-depth reviews of clients’ financial circumstances, current provision and future aims.Analysing information and preparing plans best suited to individual clients' requirements.Designing financial strategies and information on new and existing products and services.Assisting clients to make informed decisions.Presenting to groups and individuals about personal finance.Researching information from various sources, including providers of financial products.Promoting and selling financial products to meet given or negotiated sales targets.Liaising with stakeholders such as Product Houses, internal divisions.Maintaining detailed records to comply with the regulations of the Financial Services Authority (FSA).Producing financial reports.Contacting clients with news of new financial products or changes to legislation that may affect their savings and investments.Preparing and sending out annual summaries of investment and pension and cost details to clients. Show less Sourcing & providing information that may be required for research, client acquisition or financial monitory purposes. Sourcing of information by means of: 1. Internet search2. Data extraction from banking systems and Information.3. Industry Associations& professional bodies: NAAMSA, SAISI, FMCG etc4. Government bodies: StatsSA, DTI, SARB etc5. Liaising with stakeholders at: Product Houses, credit dept, group finance.6. Publications & News articles7. Information warehouses (ABSA Management Information)Manipulation of sourced information such as industry trends, financial information, banking stats & product information into a required format required by stakeholders. This consists of testing of data/ information, report writing, presentation compilation and business acquisition proposals.Intranet Research Intranet Management (Content)- maintain Sharepoint (software to host and store information); maintain intranet footprint (identity); ensure fluent user access1. Intranet Front-end management- consistent update & initiate evolution of intranet front-end to increase total user experience.2. User Engagement- consistent stakeholder engagement to identify and assess user requirements & apply relevant remodelling to intranet front end.3. Communication- maintain communications platform link to users on new information/ research, updates, & news.Industry networking to interlink internal stakeholders with: industry bodies, associations, clients & relevant contacts to promote universal leverage.Update financial information department’s information library: corporate companies, industry/sub-sector, competitors & economic stats. Show less

  • Financial Adviser

    Oct 2010 - Sept 2012

  • Research Analyst

    Jul 2007 - Sept 2010
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  Who Owns Whom (Pty) Ltd

  Oct 2012 - Dec 2013

  Business Development Executive

  Identify corporate sized clients in industries of expertise most relevant for business acquisition.Client Profiling: analyse all elements of a client’s business to identify barriers of entry; extensive research of client’s business strategy, expansion, risk and financial standing.Establish relationships with key person for product presentations (FD’s, MD’s, business research Managers, decision makers).Build, retain and expand customer relationships using marketing, telephone, email and other inside-based means. Setup of meetings and delivery of presentations, demonstrations, proposals and prospect meetings. Drives client upgrade and up sell/cross-sell opportunities throughout the Dynamics Products. Customer Value Propositions Development (CVP): develop versatile CVP specific to clients within business industries and sub-industries, showing demonstrable economic value- This entails packaging company product to suit client needs. Support the clients throughout their lifecycle focusing on Use and Renew phases to maximize the benefit from the solution and secure the annuity revenue stream. Consistent tracking of competitor product coverage, pricing and information value. Knowledge Management: consistent knowledge up-skilling of Macro/ Micro economic outlook; company/ organizational trends, industry/ sub-industry knowledge, news feeds relating to SA and Africa and internal business research. Show less

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  RMS (Pty) Ltd [Logistics Specialist & Automotive Parts Distribution]

  Jan 2014 - Feb 2015

  Customer Relations Manager (Digital Marketing)

  #Client Liaison1. Contract Management (SLA’s)2. Front line Customer Engagement3. Office management4. Creditors management (Accounts Payable, Debtors management, Inventory Control)#Digital Marketing1. Social Media & Online Marketing- Monitor Cyber Foot Print & strategy.2. Maintain and manage E-Commerce store.#Office Management1. Creditors (Manage and execute all Client Invoicing and Statements)2. Debtors (Manage all accounts- age analysis)#Business Communication1. Manage all customer complaints and queries.2. Manage all Customer communication on behalf of the MD and Company. Show less

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  Freelancer: E-commerse & Digital Marketing SEO Support

  Aug 2015 - Dec 2015

  Digital Marketing Support Consultant

  I connect with SME Companies to improve and innovate their self sustained E-Commerce and Digital Marketing platforms. In essence these companies have established this function but have not fully aligned it to their business needs due to a lack of skills, expertise and Financial constraints. As these companies are predominantly FMCG and Retail type entities, are not as large to outsource this function, I thus provide support to their enablement (In-house professionals) to enhance their current system. This support is focussed on up-skilling (Training) my clients staff to enhance their E-commerce content/ Digital Marketing functionality. This includes actual time restructuring, editing, migrating, addition and proofing information. As E-commerce has a direct link to Digital Marketing I act as an assessor to identify loop holes, areas of improvement, risk and barriers of entry in my clients Digital Marketing. My ultimate goal in engaging with my clients is to ensure that greater value in derived from their Digital Marketing/ E-Commerce after I have provided this specialised support. I aim to provide sufficient skills and expertise to my client's professional complement (staff) to enable them to fully sustain and manage their current in-house platforms. Show less

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  Select-a-box (Pty)Ltd

  Nov 2015 - Sept 2016

  Customer Engagement Officer
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  Excellerate JHI

  Oct 2016 - Nov 2020

  Customer Experience Manager

  Customer Service Delivery- provision of customer service to shoppers, tenants and contractors through a customer service life cycle. All complaints logged through internal CRM process with complaint resolution and customer satisfaction achieved.Customer Experience- support team to ensure end-to-end realisation through tracking, implementation, and working closely with the wider team to deliver the best service practices through the business. Customer Experience Strategy- deliver and drive customer experience through consumer trend analysis, social media, marketing campaigns, digital marketing, store operations and customer service. Show less

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  CBRE

  Nov 2020 - Apr 2022

  Accounts Payable Accountant

  Management of vendor portfolio to ensure time payments rendered in accordance to company policy and payment procedures with compliance.

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  Egis Software

  Apr 2022 - Apr 2023

  Business Analyst