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Christopher Catubig

Christopher Catubig

Technical Support Specialist

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location of Christopher CatubigBacolod, Western Visayas, Philippines

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  • Timeline

  • About me

    Experienced CSR/Sales Rep seeking office-based administrative jobs, incl. HR. 10+ yrs in customer service, banking, sales, check forgery. Recent role: Student Placement Support Officer. Corporate Sec. for non-profit org.

  • Education

    • ABE International Business College

      2011 - 2014
      Bachelor's degree Tourism and Travel Services Management

      Activities and Societies: CONFEDERATION OF ABE TOURISM STUDENTS - BACOLOD (October 2011 - May 2014) Address : ABE International Business College, Marian Bldg., Luzuriaga St., Bacolod City Position : Governor and Founder Main Researcher & Author, “Proficiency Level of BS Tourism Students of ABE International Business College – Bacolod City Campus in World History and World Geography” March 2014 Medal of Distinction for Best in OJT Award Medal of Distinction for Leadership Award Medal of Distinction for Best in Thesis/Research Award

    • Cebu Normal University

      2015 - 2024
      Master of Arts - MA Public Administration

      Activities and Societies: • Co-Author, “A Project Development Study in Barangay Sirao, Cebu City”, March 2016 • Co-Author, “Poverty Reduction and Economic Impacts of Investing on and Improving Local Road Infrastructure Networks in Escalante City, Negros Occidental: A Case Study of the Five Star Provincial Access Road Improvement”, October 2016 Ongoing Thesis for Final Defense: LOCAL GOVERNMENT REGULATION ON “EXTRA SERVICE” MASSAGE PARLORS IN BACOLOD CITY: PROPOSED POLICY RECOMMENDATION

  • Experience

    • QUALFON PHILIPPINES, INC.

      May 2007 - Dec 2007
      Technical Support Specialist

      Technical Support Specialist for TracFone and Net10 Wireless

    • Convergys

      Jan 2008 - Mar 2011

      Customer Service & Sales Representative for CitiCards Services of Citi Bank. Technical Support Specialist for Time Warner & Road Runner Cable

      • Customer Service Representative

        Jun 2010 - Mar 2011

      • Technical Support Specialist

        Jan 2008 - Jun 2010

    • Teleperformance

      May 2013 - May 2014
      Customer Service Specialist

      Customer Service & Sales Specialist for BARCLAYS Card Services

    • JPMorgan Chase & Co.

      Oct 2014 - Jan 2023
      FRAUD CLAIMS & DISPUTES SPECIALIST II

    • JAB12 MAHARLIKA PHILIPPINES ASSOCIATION INC

      May 2022 - now
      ASSOCIATION CORPORATE SECRETARY

      Oversaw membership roster, registration processes, and recordkeeping for individual members.Tracked meeting action plans and followed up with parties for required coordination.Kept meetings and procedures in line with the constitutional bylaws of the association.Maintained a database of internal and external association contacts for easy access.Supported officers with specific roles by assisting with promotion, financial tracking, and correspondence.Transcribed and organized information to assist in preparing speeches and presentations.Managed filing system entered data and completed other clerical tasks.Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.Arranged meeting agendas, distributed details, and documented meeting activities.Helped association executives plan and run successful meetings. Show less

    • Aecc philippines

      Oct 2022 - Feb 2023
      Student Placement Support Officer (Education Counselor on training)

      Reporting to the Branch Manager or OIC, the SP Support Officer is responsible in assisting the Education Consultant in their day-to-day tasks.SP Support officer provides basic information, support and associated products and services to AECC International students.SP Support officer takes a proactive role in helping with lead management and student pipeline monitoring of the education Consultant. Working hand-in-hand with the Education Consultant, he/she will give sound advice, accurate information and proper guidance to assigned prospective international students. This position requires detailed attention to information provision, school application processing, document management, and management of visa applications for students to their preferred destination countries.SP Support officer coordinates and completes the range of tasks required to support efficient and effective administration of the student's school application journey from Consultation until Visa Application Processing.SP Support officer also involves himself in marketing events, exhibitions and promotions of AECC's services to study abroad. Show less

  • Licenses & Certifications

    • CAREER SERVICE PROFESSIONAL

      Civil Service Commission
      Nov 2013

    • Secondary School Teacher

      Philippine Professional Regulation Commission
      Jun 2016