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Karen McLeod

Karen McLeod

Bar Manager

Followers of Karen McLeod152 followers
location of Karen McLeodNelson, Nelson, New Zealand

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  • Timeline

  • About me

    Manager at Edwin Fox Maritime Museum

  • Education

    • St Austell Sixth Form college

      1990 - 1992
      A Level Ancient Greek and Roman history

      A Level Ancient Greek and Roman History.

    • The Roseland School, Cornwall

      1985 - 1990
      9 x GCSE

    • Highbury College

      1992 - 1995
      Higher National Diploma in Hotel, Catering and Institutional Managment Licence trade Pass, with distinction in work experieince module, merit in marketing module.

      Activities and Societies: British Institute of Inn keeping Higher National Diploma in Hotel, Catering and Institutional Management, specializing in licence trade. Course under written by Portsmouth University. Course modules included, sales and marketing, gastronomy, facilities management and included practical assessments in silver service and all aspects of a hospitality business including kitchen, accommodation, restaurant, bar and reception, which was completed with distinction. A 10,000 word dissertation was also completed on the subject, 'green… Show more Higher National Diploma in Hotel, Catering and Institutional Management, specializing in licence trade. Course under written by Portsmouth University. Course modules included, sales and marketing, gastronomy, facilities management and included practical assessments in silver service and all aspects of a hospitality business including kitchen, accommodation, restaurant, bar and reception, which was completed with distinction. A 10,000 word dissertation was also completed on the subject, 'green Issues in the hotel and catering industry'. Show less

  • Experience

    • The Idle Rocks Hotel

      Jul 1992 - Mar 1995
      Bar Manager

      Bar manager/ wine waitress of this well renowned water front 2x AA Rosette, Michelin Star restaurant under ex Dorchester Hotel, London chef.

    • The Rising Sun Hotel

      Mar 1995 - Apr 1997
      Restaurant Manager

      This position started with the renovation of the hotel and getting the restaurant up and running for the start of the season from effectively a building site, great experience.

    • Sunsail

      Feb 1998 - Nov 1998
      Sailing Hostess

      Flotilla sailing hostess and manager, looking after around 12 yachts as they tour the Greek Islands or the British Virgin Islands in the Caribbean. Tasks included work as a tour rep welcoming customers at the airport and helping them through passport control/ arranging group meals and catering for beach barbeques/ health and safety briefings/ boat accounts etc.

    • Naturally Fjordland

      Sept 2004 - Mar 2006
      Manager

      Manager and cook at Naturally Fordland, pizza, internet, and tourist info and booking café.

    • Victory Inn, St Mawes

      May 2009 - Apr 2011
      Restaurant Manager

      This is one of two public houses my family owned in Cornwall, I worked alongside my sister, brother in law and mother.

    • Escape to Picton

      May 2012 - Dec 2012
      Restaurant Manager

      Front of house manager working along side the executive chef/ owner providing a great service. This led to a runner up award in the HANZ restaurant of the year award.

    • PICTON PRIMARY SCHOOL

      Aug 2012 - Aug 2014
      Teacher Aide

      Worked as a teacher aide in a number of the schools class rooms across all areas of learning and worked with children with learning difficulties.

    • Marlborough District Council

      Jul 2023 - now
      Manager of the Edwin Fox Museum

      Care and security of artefacts.Tour guide.Day to day operations management.Marketing. Staff training.Provide a great customer service and a great visitor experience. Educate visitors.

  • Licenses & Certifications

    • Tripadvisor Certificate of Excellence 2020

      Tripadvisor
      Aug 2020

    • 2017 certificate of excellence for The Edwin Fox Museum

      TripAdvisor
      Jul 2017

  • Honors & Awards

    • Awarded to Karen McLeod
      Qualmark Bronze Tourism Accreditation Qualmark Dec 2022 First application to Qualmark recieved a Bronze aAward under Sustainable Tourism Business Criteria
    • Awarded to Karen McLeod
      TripAdvisor Travelers Choice Award TripAdvisor August 1, 2020
    • Awarded to Karen McLeod
      TripAdvisor Hall of Fame 2019 Tripadvisor September 1, 2019 For consistent great feedback from customers for 5 years or more.
    • Awarded to Karen McLeod
      2016 Tripadvisor Certificate of Excellence Award Tripadvisor May 2016 For continued good reviews of the experience on trip advisor. Also a 2017 and 2018 award.
    • Awarded to Karen McLeod
      Tripadvisor Certificate of Excellence 2013/2014/2015 Tripadvisor Aug 2015 We have now received three years in a row a certificate of excellence for great visitor feedback and customer service.http://www.stuff.co.nz/marlborough-express/news/10087979/Museum-given-high-ranking
    • Awarded to Karen McLeod
      Marlborough Chamber of Commerce 'Adding value to Marlborough Award', Highly Commended. Westpac and Marlborough Lines Mar 2015

  • Volunteer Experience

    • Various volunteer tasks

      Issued by Edwin Fox Museum
      Edwin Fox MuseumAssociated with Karen McLeod

    • Chair of the fundraising committee attached to Picton School

      Issued by Picton School Action Squad
      Picton School Action SquadAssociated with Karen McLeod

    • Childrens activities co-ordinator

      Issued by Picton Maritime Festival
      Picton Maritime FestivalAssociated with Karen McLeod

    • Committee member

      Issued by Endeavour Park committee
      Endeavour Park committeeAssociated with Karen McLeod

    • Chair of the JAB committee

      Issued by Waitohi Rugby Club
      Waitohi Rugby ClubAssociated with Karen McLeod

    • Teacher Aide

      Issued by Picton School
      Picton SchoolAssociated with Karen McLeod

    • Manager

      Issued by Waitohi Rugby Club on Nov 2015
      Waitohi Rugby ClubAssociated with Karen McLeod

    • Fundraising co-ordinator

      Issued by Picton Community Hall on Jun 2021
      Picton Community HallAssociated with Karen McLeod

    • Chairperson

      Issued by MBC RFC on Apr 2021
      MBC RFCAssociated with Karen McLeod

    • Youth Group coordinator

      Issued by Picton Community Centre on Sept 2022
      Picton Community CentreAssociated with Karen McLeod