Soma Banerjee

Experience

• 

  The Telegraph, ABP Pvt Ltd

  Sept 2003 - May 2012

  Chief sub-editor

  The role required an in-depth understanding of specific regional readership, its taste and sensitivity to cultural and political environment, given that the core area of work centered the militancy-ravaged Northeast India. The possibility of relating world politics to regional context added flavor and excitement to the role – each day brought in new learning. The responsibilities over and above managing a team of junior Sub-Editors included:• Planning and executing editions• Transforming shoddily-written reports into reader-worthy news• Reviewing edited reports• Reporting in insurgency-ravaged zones• Managing a bank of external columnists • Writing book reviews and columns Show less

• 

  Tata Interactive Systems

  May 2012 - Aug 2013

  Instructional Writer

  The role involved understanding learning needs of the customers and designing effective e-learning courses after detailed assessments of the larger organizational learning goals. Clients included global organizations from industries like FMCG, Pharmaceuticals, BFSI, Airlines and Hospitality spread across APAC, North America and Europe. Engaging with clients both from offshore as well as onsite and collaborating with teams comprising technical and design experts made the role rich with a lot of learning opportunities. Some of the other responsibilities included:• Creating micro and macro-design documents for proposed projects• Writing and reviewing storyboards for multi-disciplinary teams to work on• Devising plans and deadlines for teams to adhere to• Ensuring knowledge-sharing on new training techniques to optimise learning experience• Communicating with clients and ensuring smooth delivery of projects• Working on and sharing knowledge on newly-introduced software like Articulate Storyline Show less

• 

  ITC Limited

  Sept 2013 - Feb 2017

  Learning and Knowledge Management Specialist

  The primary responsibilities have been to drive strategies and initiatives that aim to retain business-critical knowledge, aid in content management and devise & execute communication plans. The multi-business conglomerate offers a rare opportunity of working with businesses as disparate as agarbatti to food items to packaging to hotels. Understanding the uniqueness of each business and exploring the potential of knowledge synergies lie at the core of offering knowledge management solutions. From supply chain hurdles, innovative models to green building rating systems and five-star kitchen science — it is a huge expanse. For Example: Explaining how the quality measurement methodology in a multi-vendor outsourced business model could fit into an NGO-run CSR-led initiative is what makes this role supremely exciting.The work entails:# Communicating with important stakeholders (from factory managers to CEOs) to help understand/build business-specific knowledge goals, build strategies to fulfill them and then execute them, keeping in mind the requirements and hurdles in stakeholders’ knowledge flow# Converting organisational tacit knowledge into explicit form by interviewing relevant SMEs # Helping build and improve workflows on Sharepoint collaboration platforms following user analysis and feedback# Helping build collaboration platforms including the taxonomy structure across businesses # Devising communication strategies to ensure reach to all stakeholders and run with initiatives like monthly Newsletters # Working on a recognition framework for knowledge contributors Show less

• 

  EY

  Mar 2017 - now

  • Associate Director, Brand, Marketing & Communications

    Dec 2022 - now

  • Assistant Director, Knowledge Management

    Mar 2017 - Dec 2022