Prasad Kumar Mishra

Experience

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  IBM

  May 2007 - Dec 2010

  Software Engineer

  At IBM, Noida, I was instrumental in installing and configuring WebSphere MQ, WMB, and WAS across diverse operating systems, including Windows, AIX and Linux. I meticulously managed servers across various stages—post-production, production, preproduction, and lab—ensuring their precise operation and maintenance. My leadership in scrum meetings and my rigorous application of Agile methodologies led to a stellar performance record, achieving a 99% SLA in Change, Incident, and Problem management over a continuous twelve-month period. Show less

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  Volvo IT

  Jan 2011 - Mar 2016

  Senior Software Engineer

  During my tenure at Volvo IT in Bangalore, I rapidly ascended the ranks, establishing and leading the Middleware Engineering Team to global prominence within just a year. My daily routine was marked by strategic hurdles and problem-solving sessions, where I skillfully integrated ITIL frameworks to sculpt a culture of operational excellence. I took the helm in managing the lifecycle of critical systems including IBM MQ, WebSphere Message Broker, and WebSphere Application Server, focusing on installation, configuration, tuning, security, backup, recovery, migration, and upgrades, thereby ensuring their peak performance and reliability.My key achievements include earning accolades from the Sweden Leadership Team for maintaining unwavering stability and reliability across our multifaceted IT environments and setting a benchmark in operational excellence. Show less

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  Sabre Corporation

  Apr 2016 - now

  Manager, Middleware Engineering, Bangalore

  My key responsibilities have involved conceptualizing and executing cloud migration strategies to ensure seamless transitions from on-premises systems to cloud environments such as GCP and AWS. I oversee the design, implementation, and maintenance of middleware infrastructure to guarantee high availability and performance. I manage the complete lifecycle of middleware applications and coach my team during transition projects to ensure smooth progress and adherence to best practices. Additionally, I have crafted a 24x7 operational strategy and Keep-The-Lights-On (KTLO) process, consistently achieving key performance indicators. My role extends to introducing Site Reliability Engineering (SRE) methodologies, including efficient capacity planning, blameless postmortems, and toil management.I have also been responsible for driving cost-saving initiatives, managing merit and resourcebudgets effectively, and implementing Agile and security measures to enhance operational capabilities and data protection. Key achievements in my tenure include orchestrating the successful cloud migration of over 500 MQ instances and 100 applications, modernizing the architecture with continuous integration and deployment pipelines, and implementing high-availability solutions. I have led the insourcing of MQ Middleware Infrastructure, steered major migration projects. Show less