
Stuart Coke
Team Leader - Consumer Help Service

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About me
SNR ACCOUNT MANAGER
Education

Peoples College of Further Education
1991 - 1993National Diploma Computer Aided EngineeringComputer Engineering

Peoples College of Further Education
1990 - 1991City & Guilds 201 Mechanical EngineeringActivities and Societies: Football/Table Tennis Engineering

Nottingham Trent University
1993 - 1995Higher National Diploma Computer StudiesActivities and Societies: Football Computer Studies
Experience

Experian
Jan 1996 - Jan 2006Team Leader - Consumer Help Service
RH Freight
Jun 2007 - Nov 2010Freight Account ManagerFREIGHT ACCOUNT MANAGER – RH FREIGHT JUN 2007– NOV 2010• Responsible for new business, selling RH Freight’s high level import/export transport solutions. Solutions ranged from road/sea/air transport, whether standard or express. This was achieved by prospecting potential new business, preparing solutions and presenting accordingly. This was communicated to a range of different levels within a business. This could be from Director/Business owner to Warehouse/Transport Managers. Monthly profit revenue target of £8000• Achieve profit growth through managing new and existing accounts. Minimum of 75 cold calls weekly. Manage 80+ accounts/providing good customer service. Show less

Cardsave Community
Nov 2010 - Nov 2012Sales Support AssistantSALES SUPPORT ASSISTANT – CARDSAVE NOV 2010 – NOV 2012• Responsible for appointing potential new merchants for Territorial Sales Managers (TSM). Offering card payment solutions to merchants and handling their objections. Arranged subsequent appointments with business owners/decision makers on behalf of TSM. Cold calling over 150 new businesses on a daily basis. Record daily results of appointments and plan next action. Source and generate new leads.• Over-achieved appointment targets of 5 appointments a day from second month to date. Continue to fill appointment diary for TSM two weeks in advance. Show less

@Home Childcare Ltd
Nov 2012 - Dec 2013Senior Sales/Account ManagerSALES MANAGER/CLIENT LIAISON – @HOME CHILDCARE NOV 2012 – DEC 2013• Selling Government funded childcare qualification training to childcare workers and employers through client visits and maintaining long term business relationships to maximise sales opportunities. UK & Worldwide (includes: Dubai and Barcelona)• Sourcing own leads and prospecting new businesses. Preparing and presenting solutions to decision makers.• Selling self-funding qualifications to individuals interested in childcare training.• Recording daily results. UK & Worldwide.• Over-achieved appointment targets of 6 appointments per week. Show less

Manpower UK
Jan 2014 - Sept 2018Permanent Placement ConsultantManpower UK (www.manpower.co.uk) is part of the Manpower Goup, a global recruitment solutions provider with 300 locations across the Uk and over 8,500 offices in over 80 countries around the world.Based in Nottingham, I work within the Industrial and Office & Commercial sector, providing recruitment solutions to a range of clients.

Enva
Oct 2018 - nowSnr Account Manager (National)• Attend reactive and proactive key account meetings to ensure positive relationships are maintained with key account customer base with a focus on maintaining customer relations.• Proactively liaise with existing customers in order highlight beneficial services.• Act as a point of contact for key account customer representatives.• Support in resolving queries from represented customer base.• Review customer management information to highlight compliance, spend and other irregularities across customer estates.• Complete site surveys and waste improvement plans (WIP) as part of customer performance reviews and new account customer roll outs. Show less
Licenses & Certifications
- View certificate

Black Belt Certificate
Social TalentMay 2016 
Social Talent Ninja
Social TalentMay 2016
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