Mohammad Hussein

Experience

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  Touring international - Travco Group

  Mar 2008 - May 2009

  Tour Guide

  - My main career as a tour guide in local agent cooperate with Tui UK as well as other travel agents most of them yet favor Tui umbrella.- It was almost like a free lancer. Non-fixed working hours meaning that to be adaptable unit and under disposalFrankly. was one of the most interesting career which i have wished that it could last.As a tour guide you ought to believe in three concepts (punctuality.smile and passion).- Dedicated to assist the customers in their departure by giving info about the airport facilities and authorities instructions plus the flight details, the same for the arrival to ensure of hotels names, feeding info about timing difference as well as accommodation's procedures. - Guiding and escorting customers through desert, sea, monuments sites giving full explanations about the landmarks. capability to answer any of their inquiries.- Not only customers but also the relevant parts which participate in the process. tourism police, supplier, hotels, drivers.therefore as a guide, negotiation skill is a must to be obtained.- One of the main missions as a tour guide could be interpreted in making the customers truly experience the trip. avoid complains, particularly I have learnt to be armed with the unstoppable desire to refresh long faces customers who were not able to spend a nice time among the group. - Customers satisfaction is the main idea in tour guiding career.meet and assist with the customers giving them the straight and the manifest info in order to create a full awareness for them about the environment surrounding them, bearing in mind that the political and the religions issues were not debatable.- Private assistance and service for disability ones, adding to, honoring the customers, display the best image about their trips, about the city.The real key-profit where their visits become repeatable. Show less

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  Travco Group International

  May 2010 - Oct 2019

  Operation executive

  - 24/7 tour operations - Data entry skills- Mapping excursions itineraries - Schedule final figures- Quotations skills - Managing tour guides- Replying complains - Analyze pricing. - Negotiation skills with suppliers, Travel agents and accounting department.- Customer service

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  European Union Election Obervation Mission

  May 2014 - Jun 2014

  Assistant/Interpreter

  - Providing political and electoral thorough analyses on an orderly and timely manner.- Providing interpretation, as required, into English of speeches or statements given in Arabic interlocutors to the Long-Term Observers.- Translate from Arabic into English and vice versa. - Making contacts and setting up meetings with local, electoral and political authorities as well as candidates. - Travel to governorates offices and other locations when required.- Interpret expertly during meetings, conferences, seminars and other events.- Accompany Long-Term Observers on official and informal events and provide assistant during those meetings.- Was able to work autonomously and create new network contacts for the mission. Show less

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  MTS Globe

  Oct 2019 - now

  • Operation and quality Supervisor

    Jun 2023 - now

  • Business Developer

    Oct 2019 - now
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  Food stations representative

  May 2022 - now

  Export Sales Representative

  Commercial dealer