Thiago Soeiro

Experience

• 

  Ariam Consultoria em Comércio Exterior

  Jan 2000 - Jul 2003

  Customs Broker Assistant

  (Reg. 8A.09.286).- Issue documents and following steps of customs clearance process (Customs, SISCOMEX, Physical Conference - Import and Export).- Issue DTA (Customs Transit System).- Inspect processes with the Health and Agriculture Ministery and DMM (Draw Back, Aladi and Temporary Admission).- Delivery process for clearance at Customs (Grey Channel. Channel Red, Yellow Channel, Temporary Admission and Break Bulk).- Physical Conference.- SISCARGA System (Registration, Payment, Suspension, Waiver, the NIC number). - Issue Dangerous Goods. Exibir menos

• 

  TNT

  Jun 2003 - Mar 2004

  Import Analyst

  Ocean- Control demurrage costs and negotiate reduction of values with shipping lines.- Payment to suppliers, issue customer billing.- Operation at Siscarga System (deconsolidation).- Register NVOCC at Customs.- Control and obtain information from shipping lines and terminals about cargoes, redestinations of containers.- Issue and control original documents (HBL, MBL, Invoices, etc..).- Bookings.- Ocean Freight Quotation (Pricing).- Complete follow up, shipment status for client and station origin (imports) and destination (export).Air - Deconsolidate and provide documentation for client.- Re-labeling.- DSIC Process issue at INFRAERO.- MANTRA System.- Register NVOCC at INFRAERO. Exibir menos

• 

  DHL

  Jan 2004 - Jan 2005

  Import and Export Customer Service

  - Complete follow up and handling shipments.- Follow-up with suppliers, customers (internal and external).- Original documents control (HBL, MBL, Invoice, Packing list, etc..).- Issue MBL and HBL drafts and releases.- Bookings.- Shipments Confirmations and shipments registration at system.- Quotation (Ocean freight) with shipping lines (Pricing).- Status daily report to the client and station of origin (imports) and destination (export). (Complete Follow up)- KPIs development for performance improvement (client and internal development).- Fumigation companies for quotation and follow up service.- Packing and loading control.- Detention and Demurrage negotiations with shipping lines.- Coordination with brokers. Exibir menos

• 

  JAS Worldwide

  Jan 2005 - Jan 2011

  - Track and monitor quality of departments and standardization of procedures and functions. - P&L Control. - Development of new suppliers and service providers, contracts administration. - Market Analysis, opportunities and competitors. - Regular meetings with key customers, KPI presentations, results, to obtain feedback about necessity and improvements. - Development Gateway project for general control statements. - National Siscarga controls, preventive strategies and action plans, providing pratices for avoiding penalties, as well as control of the notices and defenses with legal department. - Missing business report, control and comercial assistance for technical sales to the customers. - Import and Export Operational Manual, Flowchart, Job Descriptions, development and quality. - Management of routine administrative and office maintenance, HR, workshops (training). Exibir menos - Track and monitor shipments / performance, operational and customer service team. - Regular meetings with customers, KPIs presentations, results, to getting feedback about necessities and improvement. - Files control about intercompany disputes. - Prospecting, missing opportunities and shippers from Routing Orders. - Team Management, KPIs docs performance (HBL, MBL, Express Release, Debit / Credit Notes, Invoices, Packing list, POD) - Quotation (Ocean Freight / Shipping Company, Fumigation, Insurance, Terminals, Operators, REDEX), control and development of suppliers and services. - Technical Sales Assistance. Exibir menos

  • Branch Manager

    Nov 2008 - Jan 2011

  • Export Supervisor

    Jan 2007 - Nov 2008

  • Export Customer Service

    Jan 2005 - Jan 2007
• 

  AGL Cargo

  Jan 2012 - Jan 2017

  General Manager

  - Standardization of procedures, functions and monitor departments, quality service.- P&L Control.- Finance and Accounting Control, Agents Remittances.- Procurement, Development of new suppliers, contracts administration.- Management, Development and Maintenance of Agents Network.- Market Analyses, opportunities and competitors.- Product management and KPIs control for presentation of results to the key clients.- Management Gateway for consolidated shipments, opportunities.- Management of sales team, missing report control, exchange of sales leads with agents Network.- Detention / Demurrage control- Development of Air product, ANAC / IATA process for registering.- Management of Legal Department (external)- Development of flowchart, job description, manual.- System implementation, development.- Team technical and behavioral trainings, motivational activities. - New clients prospection. Exibir menos

• 

  Geobox Logística Integrada

  Jan 2017 - Jan 2018

  Country Operations Manager

  - Standardization of procedures, functions and monitor departments, quality service.- Development of flowchart, job description, manual.- Development and control of Insurance product.- Finance and Accounting Control, Agents Remittances.- Procurement, Development of new suppliers, contracts administration.- Management, Development and Maintenance of Agents Network (WCA Network).- Market Analyses, opportunities and competitors.- Product management and KPIs control for presentation of results to the key clients.- Management of sales team, missing report control, exchange of sales leads with agents Network.- Detention / Demurrage control.- Project Cargo, break bulk (vessel chartering).- Management of Legal Department (external).- Development of system adjusts, implementation.- Team technical and behavioral trainings, motivational activities. - ABC curve study, analysis.- New clients prospection. Exibir menos

• 

  AGL Cargo

  Jan 2018 - now

  VP

  - Administration and development of VAS Divison, focused in Special Cargoes, Over dimensioned, Over weighted, Break Bulk, Chartering, Trucking Transport, Terminals issues and etc…- Standardization of procedures, functions and monitor departments, quality service.- P&L Control.- Finance and Accounting Control, Agents Remittances.- Procurement, Development of new suppliers, contracts administration.- Management, Development and Maintenance of Agents Network.- Market Analyses, opportunities and competitors.- Product management and KPIs control for presentation of results to the key clients.- Management of sales team, missing report control, exchange of sales leads with agents Network.- Detention / Demurrage control- Management of Legal Department (external)- Development of flowchart, job description, manual.- System implementation, development.- Team technical and behavioral trainings, motivational activities. - New clients prospection. Exibir menos