Jon Bruss, CSCP

Experience

• 

  University of North Dakota

  Aug 2004 - Apr 2006

  Flight Instructor

  Managed up to 20 students which required coordination of schedules for all students at different phases of proficiency and development to complete their checks on time.Provided 24/7 support to students during their course of training.Mentored advanced level students to become certified flight instructors.Flight Counselor for youth aviation summer camps.Conducted proficiency checks for all levels of student to ensure progress goals are achieved.

• 

  Pinnacle Airlines Inc

  Mar 2006 - Jan 2012

  Pilot

  Primarily responsible for safely, efficiently, effectively flying passengers 100% of the time.Active role in problem identification, solution development, and implementation.Understand and apply knowledge of Federal Aviation Regulations and company specifications.

• 

  Dick's Sporting Goods

  Aug 2007 - Jul 2008

  Front End Coordinator

  Provided customer service in a retail setting.Coordinated duties and responsibilities of the front end staff.Developed programs to increase credit card and membership enrollment.

• 

  C.H. Robinson

  Nov 2011 - now

  Accountable for establishing and driving the overarching objectives and direction with large customers and accounts. Responsible for the deployment of corporate-wide resources to provide comprehensive service and solutions matching the needs of the customer across their entire organization. Works closely and collaboratively to leverage deep understanding of Customer’s network, supply-chain, and goals to maximize performance and minimize cost. APICS Certified Supply Chain Professional (CSCP), Account team leader, Project Manager, Budgeting, Strategic planning, Business Analytics, Network and Process Design, Continuous process improvement. Show less Manages and grows accounts for multiple service lines and modes. Ensures the account and operations teams are meeting expectations set by customer.Provides problem resolutions for customer concerns by bringing in resources when necessary an d implementing solutions. Proactively drives, organizes and facilitates customer meetings and business reviews.Understands customer's business and uses that knowledge to provide solutions to penetrate the account. Sells diverse services and aligns the customer to CHR’s capabilities.Educates self on current best practices and methods to support customer’s supply chain. Show less

  • Strategic Account Director - Healthcare

    Mar 2024 - now

  • Vice President - Enterprise Accounts

    Jul 2022 - now

  • Director, Strategic Accounts

    Nov 2019 - Jul 2022

  • Strategic Account Manager

    Dec 2016 - Nov 2019

  • Key Account Manager

    Nov 2011 - Dec 2016