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Chukwuyem Ukute

Chukwuyem Ukute

Customer Service Officer

Followers of Chukwuyem Ukute44 followers
location of Chukwuyem UkuteUnited Kingdom

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  • Timeline

  • About me

    Smart Tech

  • Education

    • University of Ado-Ekiti

      2006 - 2010
      Bachelor of Science (B.Sc.Ed) Accounting

    • Lagos State Government College Ojo

      1996 - 2002
      SSCE

  • Experience

    • Wema Bank Plc

      Jan 2011 - Jan 2012
      Customer Service Officer

      Attended to all customers queries as regards bank statements and account balances.Intimating customers about the company’s product and services.Opening of account for new customers.Assist in fund transfers from one customer’s accounts to other.Filing and updating of customers records.

    • Stanbic IBTC Bank

      Jan 2012 - Jan 2014
      Customer Care Consultant

      Cross selling the banks products to both new and existing customers.Serving as a first level support to the bank customersReceiving emails and phone calls from customers and treating such request accordingly.Logging of customers’ request and complaints on remedy.Updating and modifying customer records. Following up of customers request and ensuring feedback is given to customers on such request.Updating customers’ on the banks new policies and procedures or its regulatory agencies. Voir moins

    • Stanbic IBTC

      Jan 2014 - Jan 2021

      • Team Lead Supervisor

        Jan 2016 - Jan 2021

      • Team Lead, Customer care

        Jan 2014 - Jan 2015

    • Sigma Connected Group

      Jan 2022 - Oct 2024
      Specialist

    • Stanbic Bank

      Jan 2022 - Mar 2022
      Lead Card Issuing

    • Octopus Energy

      Oct 2024 - now
      Solar Project Coordinator

  • Licenses & Certifications