Steve Hansen

Experience

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  Unisys

  Nov 1996 - Oct 2010

  Unisys Australia Pty Ltd Jan’01 – Oct’10Programme Manager – Communications Group (Commercial Industries A/Pac)Portfolio Sales Executive– Communications Group (Commercial Industries A/NZ)Senior Project Manager – (Communications and Media Group Aust)

  • Program Director (Telecom Services - Asia/Pac)

    Jan 2008 - Oct 2010

  • Portfolio Sales Exec (Telco Services - Australia)

    Jan 2001 - Dec 2007

  • Snr Project Mgr

    Nov 1996 - Jan 2001
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  Vodafone

  Oct 2010 - Dec 2011

  Program Manager

  Vodafone Australia Pty Ltd Oct’10 – Dec’11Programme ManagerBusiness consultancy services specialising in the project and programme management of service enhancements, new product initiatives and innovative solutions for clients delivering technology based products and services.Responsibilities:• Consultancy Service, Project Delivery and Programme Management.Achievements:• Programme management assignment at Vodafone Hutchison Australia successfully directing rapid and innovative OSS enhancements & consolidation projects across the enterprise requiring the build, integration, testing, user migration and operational hand-over of NextGen Service Assurance infrastructure to support both customer complaints and incident management plus alarm / fault management while achieving a strict timeline critical for consolidation and realisation of >$100M in committed savings. Show less

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  Airbus Group Inc.

  Jan 2012 - Sept 2013

  Programme Manager for Dimension Data

  EADS Group Wide rollout of standard Cisco IPT +UC platform

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  Dimension Data

  Jan 2012 - Dec 2020

  Programme Manager – International Program Office

  DIMENSION DATA (UK) PTY LTD January 2012 – presentProgramme Manager in International Program Office – including Airbus Group, Unilever, Caterpillar + Google. Global Programme Director leading a range of technology deployment, integration and global transformations using leading technologies including: (1) Cisco IPT and UC migrations & transition projects for all EADS Divisions (Airbus Group) across FR, GE, SP & UK (2) $50M Netgen Managed Video Service transformation of VC+TP rooms tightly coordinated across 18x countries & 340x endpoints (3) a 3x year LAN+WLAN refresh programme across EMEA & APAC for Caterpillar offices and factories and, (4) the discovery, program setup and global delivery of a Standard video deployment "factory" for all Google Users. Responsibilities:• Lead teams of Project Managers, Architects, & Engineers providing necessary Direction, Quality Assurance, Delivery Methodology, Programme Governance and Stakeholder Collaboration required to assure successfully completion of multiple, substantial and complex 12-24mth projects.Achievements:• Lead the recovery and successful performance of a regional programme of IPT+UC service deployments and upgrades of Cisco technology for >120K Users across 6x Divisions of the EADS Group in Europe (including the single largest telephony cluster globally at Airbus)• Planned, managed & directed the tightly coordinated global transformation of NextGen video services across 18x countries & 340x endpoints delivering a $50M 5year managed video service for Unilever. • Managed the survey, design, infrastructure ordering, migration and hand-over of all LAN+WLAN network infrastructure across EMEA & APAC as part of a 3x year global network refresh for Caterpillar. Show less

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  Unilever

  Aug 2013 - Feb 2015

  Global Program Manager (for Dimension Data)

  Global 2nd Generation Video + MPLS Network Refresh and Transition to Managed Operation

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  Caterpillar Inc.

  Jan 2015 - Mar 2016

  International Program Manager (for Dimension Data)

  Global Network Refresh Program

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  Google

  May 2017 - Nov 2020

  Global Program Director (for Dimension Data and NTT)

  Global Program Manager providing leadership across Regions + directing the PMO, for solution development, delivery, governance and quality performance of global transformations including: (1) a $30Mpa Service Factory delivering >15K Google smart spaces (2) a suite of IPT and UC migrations & transition projects for Airbus Group across FR, DE, SP & UK, (3) $40M Cisco Managed Video Service transformation of VC+TP rooms tightly coordinated for Unilever in 18 countries & 340 endpoints, (4) 2x year network refresh for Caterpillar offices & factories in EMEA & APAC. Show less

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  Applied EQ Services

  Nov 2020 - now

  Director

  Global Project Management Coaching for Professional Service Quality.We are here to help!If you're not adding value, you're adding cost.We help professional Project Managers fulfil their goals and achieve outcomes that add value.We optimise skill sets and deliver a sense of assurance for Project Managers to confidently conduct the "orchestra" for their own projects.

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  GDT - General Datatech (thru AEQ Services

  Dec 2020 - Mar 2022

  Global Program Director

  Providing professional skills, knowledge, expertise and experience to build and operate a practice for Digital Workspace Delivery with GDT’s entrepreneurial, business-driven and customer-first focus operations for Global Enterprise Customers requiring: (1) Maturity (bringing ITIL to AV) (2) Best Practice (world-class Google Speed, Scale, Standardisation credentials ) (3) Partnership (for Low Cost, Local Hands Delivery with Global Direction) and Trusted Governance (active Executive Leadership).

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  AVASO Technology Solutions

  Jul 2022 - Apr 2023

  Special Consultant

  Program management consultancy services including: Bid management for Global Programs, Coaching for Selected PMO PMs, Service Operations Process re-engineering and Global Operational Support Services delivery.

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  SmartR AI

  Nov 2023 - now

  Director

  Delivering smart AI solutions across ANZ and APAC. Offering a proven, leading-edge AI product SCOTi™ AI with powerful core features all within a private GenAI engine that operates securely and easily within client's existing ecosystem. Our smartR AI team provides a highly skilled and experienced AI solution development service that implements with scale, integrity and expert skills. This powerful, precision product, combined with professional quality service means smartR AI helps overcome the barriers to successful AI adoption and supports the key drivers to successful AI adoption. Expertise in AI project delivery to unlock the value in your data, complete your digital transformation and close that digital divide We support clients setting-up their AI workbench, establishing their AI workshop or building out their AI factory. We add emotional maturity to best practice program delivery and the state-of-the-art smartR AI product. Show less