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Deepak Parthasarathy

Deepak Parthasarathy

Associate - RCM Operations

Followers of Deepak Parthasarathy630 followers
location of Deepak ParthasarathyGreater Toronto Area, Canada

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  • Timeline

  • About me

    Product Manager / Digital Product management, North America

  • Education

    • University of Madras

      1999 - 2003
      B.E Electrical & Electronics

      Activities and Societies: Quizzard, Symposium organizers, Electrinium 2k2

  • Experience

    • Dell (Formerly Perot Systems BPS)

      Sept 2003 - Aug 2005
      Associate - RCM Operations

      Was part of the delivery team, Key for the process deliverables, track SLA's, ensure SLA compliance, ensure individual metrics compliance & Knowledge sharing between teams, Build Quality plan w.r.t the process, Project Facilitation by suggesting and helping the projects in implementing and adhering to the processes(Project Initiation ,Planning , Monitoring and Control, Closure etc.) in accordance with Organizational Internal Quality Management System as well as Quality standards such as ISO 9001, 27001 Show less

    • Sutherland Healthcare Solutions

      Aug 2005 - Mar 2008
      Quality Lead

      Part of central quality team and directly reports to the management, conduct audits on the team deliverables and ensure compliance, coordination with operations team towards smooth transition and performance, Impart training lessons on Transitions, Quality, Defect Management, Metric, Risk, Change Management for all project team members; Process adherence and Improvement methods to the leads, Implementing Six sigma concepts and tools as part of process improvements, facilitate team members on quality concepts and ideas, Continuous feedback to the operations team, verify Corrective and Preventive actions (CAPA) Show less

    • Cognizant

      Apr 2008 - Mar 2012

      • Project Quality Manager

        Mar 2010 - Mar 2012

      • Process Quality Consultant

        Apr 2008 - Mar 2010

    • Credit Suisse

      Mar 2010 - Mar 2012
      Quality Manager

    • MetLife

      Mar 2012 - Feb 2013
      Process and Metrics lead

    • Lloyds Banking Group

      Mar 2013 - Apr 2016
      Delivery Manager

    • The Estée Lauder Companies Inc.

      Jul 2018 - now

      Leading e-commerce site product development maintenance for North America Ecomm brand sites for Estee Lauder Companies Online

      • Product Manager

        Aug 2021 - now

      • Ecommerce Project Manager

        Apr 2016 - Aug 2021

      • Ecommerce Project Manager

        Jul 2018 - Oct 2019

    • Cognizant

      Jan 2021 - Aug 2021
      Manager - Consulting

  • Licenses & Certifications