Saqr AlSafq , MMIS

Experience

• 

  Banque Saudi Fransi

  Jan 2011 - Mar 2011

  Computer Engineer

  I have obtained a training program at the many of department of Technical "Networks, Connections, Voices and Software". for two months In Bank Saudi France (BSF) , Riyadh

• 

  Huawei Technologies

  Sept 2011 - Dec 2019

  Preparing for the Huawei VDSL 2 Managed Service Project for STC ( Saudi Telecom Company ) to provide the triple play services ( Internet, IPTV and VOIP ) for the whole kingdom..• Communicate with the other departments and arrange procedures and communications between both sides. • Contact the customer (STC) and provide the needful assistance if needed from ANOC side.• Assist Implementation team for the Pre-PAT (Preliminary Acceptance Testing) process.• Perform the Soft PAT and Health check to the site after the PAT is finalized to insure that the site is matching the Customer Requirements to make the Final Approval and the site will be added to STC's Systems. • Monitoring failures on sites and Troubleshoot and escalate to the responsible department if necessary. • Coordinate with Cisco core network team for the issues related to their Aggregator. • Follow Up with the other Departments for IPTV and VoIP and HIS service issues. • Checking site Customers profile configuration in case of Customer Complains that requires ANOC assistance from customer care. • Assist the Customer Care Team in high level issues troubleshooting. • Input the alarms into the Trouble ticket system. • Insure network availability and service quality 24/7. Show less

  • Change Management Manager with STC FTTX/VDSL Project

    Jul 2014 - Dec 2019

  • FTTx / VDSL NOC Manager as replacement

    May 2014 - Apr 2015

  • FTTx / VDSL Change management

    Jul 2013 - May 2014

  • computer engineer

    Sept 2011 - May 2014

  • VDSL2 NOC Engineer

    Sept 2011 - May 2014
• 

  Stc

  Dec 2019 - now

  1. Develop project plans, including scope, schedule, budget, and resource allocation, for telecommunications projects.2. Coordinate with stakeholders to define project objectives, requirements, and deliverables.3. Oversee project execution, ensuring adherence to quality standards, timelines, and budget constraints.4. Manage project teams, providing guidance, support, and motivation to achieve project goals.5. Conduct risk assessments and develop mitigation strategies to minimize project risks.6. Monitor project progress and performance, identifying deviations from plans and implementing corrective actions as needed.7. Communicate regularly with stakeholders, providing updates on project status, risks, and issues.8. Manage vendor relationships, including selection, negotiation, and contract management.9. Ensure compliance with regulatory requirements and industry standards.10. Facilitate project closure activities, including documentation, lessons learned, and handover to operational teams. Show less

  • Project Manager

    Feb 2022 - now

  • Chief Infrastructure Operations Engineers

    Dec 2019 - Feb 2022