Zain Baz Khan

Experience

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  Nokia Networks

  Jul 2008 - Aug 2011

  SLM/FLM Engineer

  Commissioning of 900 & 1800 GSM BTS sites for maintaining better network performance.Maintenance of all types of network linksi.e.SDH,PDH.Software upgrading, maintenance and troubleshooting of PDH. SRAL XD of Siemens,Configuring, creation of COBA/COSA, carrier units, Flexi CU DUSWR, and DULNA onBTS,BS240XL/241XL,Implementation,configuringofTMA,DUDCTMA.,Creation of X.25A in CBSC E120,Troubleshooting BTS,Troubleshooting of cBSC. Creation of PCMA, creation of PCMB, configuring of LAPD,Troubleshooting of e‐BSC,Looking after all the Service affecting faults such as diversity, TRX fault, VSWR etc.Clearing all Internal & External alarms on Abis interface,VSWR Measurement and Return losses of the IF Cable,Maintaining KPI apr,FLM i.e.alarm handling, fault diagnosis & rectification,Troubleshooting of TRAU’s,New Load Installation on Siemens Trau’s.Installation, Commissioning & Maintenance of BSCs, BTSs, MW Links etc,Successfully Completed the RG10 Upgrade of Nokia BSC’s(660 & 2000),Successfully Implementation of Clock Synchronization of Nokia BSC’s with External GPS.Inspecting newly installed sites and assuring the Quality as per Nokia standards,ConductingAcceptance Test like VSWR & Power measurement, checking the BTS Parameters,Resolving customer complaints like coverage issues, call drop, handover issues etc,Preparing regular database backup (Fallbacks) for NOKIA BSC3i & Maintenance of Ater & Abis links,BTS configuration up gradations as per new plan. Analyzing KPI Metrics (like CSSR, Call Volume, Assign Failure Ratio, TCH Blockings, RF & Non RF Drops etc of the network from theBO report.BTS internal and external alarms Configuration & Troubleshooting,BTS expansions of Simple/ Complex/ Mixed BCCH,Implementation of (Edge/GPRS) on BTS sites,LAC RAC Change Activity on BSC,Alarm Monitoring, Resolution of faults,Local monitoring.,Alarms definition on BSC/BTS,Field Support & TI/PI assistance,GboIP Implementation on Nokia BSC’s. Show less

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  Telenor Group

  Jun 2011 - Apr 2012

  Second Line Maintenance Regional Team Lead at Huawei

  • Configuration changes in BSC, TCSM & BTS (only for trouble shooting purpose).• Preventive Maintenance of complete 2G network.• Extending technical support for Field Operations.• Network performance analysis using PM reports.• Nokia BSC 3i Operation and Maintenance.• Nokia BTS (Flexi) Operation & Maintenance.• Siemens c‐BSC& e‐BSC Operation and Maintenance.• Siemens Trau’s Operation & Maintenance Operation & Maintenance.• Siemens BTS(BS240XL/BS241XL)• Trouble shooting day to day NSN BSS related issue to meet KPIs as per SLA.Currently Looking Three Region’s total BSC’s under Area Includes 25+.• BSC Rehomings/MSC Cutover of BSC2000, BSC660.• Software upgrades of BSC (2000, 660).• Firmware upgrades of BSC.• Real time KPIs analysis and investigation of any degradation using NetAct reporting tool.• PCU and Gb parameter configuration.• IP OLink and Gb over IP implementation.• DAT and POOL28 Deployment.• Visit BSCs/TCSM for troubleshooting/replacement of faulty hardware.• Providing technical support to NOC, Field Technicians and Field engineers.• Testing and executing different scripts in the MML for changing BSC/BTS parameters.• Act as first point of contact for the customer and provide complete RCA for major outages.• New BSCs acceptance and hand over testing.• Responsible for maintaining O&M reports and weekly reports.• Perform Siemens eBSC/cBSC activities including Ater addition/dilution.Checking and Rectification of Zero Data Traffic Cell in Whole Network on Daily Basis.• BSC Re‐homing for sites Show less

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  Zong CMPak Ltd

  Apr 2012 - Sept 2012

  Wireless Consultant at Huawei

  • Responsible for six Huawei BSC6900 Planning (BSC interfaces, TRX capacity utilization), Commissioning, Integration and Customer Acceptance.• Responsible for Supervision OMC team South Region Swap from E/// to Huawei.• Customer interface for all the technical problems.• BSC and BTS software upgrades.• Technical solution to the field engineers. • Making SW upgrade for BSC from R11 to R13 for BSCs & BTSs .• Making SW upgrade from R13 to R14 for BSC & BTSs.• Performing first & second line maintenance, tests and diagnosis of faults for Huawei Equipment.• Identification of alarms and alarm handling for Huawei Equipment. Show less

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  Huawei Technologies

  Apr 2012 - now

  -Internal Offshore Agreement Management.-Technical Solution Review.-DTR Review.-Work order Management with Offshore Host Team.-Internal Budget Delivery Review.-SRAN Solution E2E planning and Delivery.

  • Wireless Product Manager

    Aug 2018 - now

  • Wireless Support Engineer ME RSRC

    Apr 2012 - now
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  Omantel

  Sept 2012 - Oct 2014

  TAC support and Wireless Teamlead at Huawei

  • Received the highest customer satisfaction rating by rapidly resolving issues and establishing trust with customer. • Managed the project and directed the teams, acted as Technical Team Lead and support the project manager in achieving the project objective interacted with the customer for the requirement and deliverables. • Project Organization: Assigning the job description for different position in Project.• Provide proposed working level Agreement for service delivery.• Training: Provide common project delivery SLA and network surveillance training.• People Management: provide the special hints on people management for Field Operation delivery. Show less

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  Vodafone

  Sept 2014 - Sept 2015

  Technical Teamlead for RAN Planning and Swap.

  • Technical Teamlead for Wireless Swap Project and Wireless Support level 3.

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  MTN Irancell

  Apr 2016 - Oct 2016

  RAN Planning Technical Team Lead.
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  Hamrahe Aval (MCI)

  Dec 2016 - Mar 2017

  Senior RAN Planning and Technical Support Lead from Huawei.