Kamika Byrd, MPH

Patient Intake Coordinator

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Greater Augusta Area

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Timeline
About me
Senior Healthcare Implementation Manager | MPH | Dedicated to Elevating Healthcare Experiences and Outcomes
Education
- Ohio University
  2021 - 2023
  Master of Public Health - MPH Public Health
- Miami University
  2015 - 2020
  Bachelor of Arts - BA Applied Communication Summa Cum Laude
  Activities and Societies: Interdisciplinary & Communication Studies Award (May 2019) Departmental award chosen by faculty members for outstanding academic performance within the Interdisciplinary & Communication Studies subject area. Lambda Pi Eta (April 2019) The National Communication Association's official honor society at four- year colleges and universities seeks to recognize the academic achievement of outstanding students in Communication.
- Miami University
  2015 - 2018
  Associate of Arts - AA Summa Cum Laude
Experience
- The Cincinnati Eye Institute
  Jul 2013 - Apr 2016
  Patient Intake Coordinator
  Developed a command of customer service with onsite and telephone assistance, purchase advisement, and insurance claim submissions to improve and sustain company image in the marketplace.
- The Cincinnati Eye Institute Foundation
  Apr 2016 - Aug 2021
  Fulfilled an expansive multifaceted role in site operations, executive clinical support, patient and physician relations, staff development, and external program partnerships. Managed operations for three vision clinics, partnered with local social services and health agencies to build patient base, coordinated community programs and events, and supported the foundation’s director of development.
  - Community Outreach Manager
    Apr 2016 - Aug 2021
  - Community Outreach Coordinator
    Apr 2016 - May 2018
- Included Health
  Jan 2021 - now
  Front line care team coordinator delivering integrated virtual care and navigation to ensure members receive high-quality care.
  - Senior Client Implementation Manager
    Sept 2024 - now
  - Client Implementation Manager
    Jun 2022 - Sept 2024
  - Senior Care Coordinator
    Jan 2021 - Jun 2022
- Ohio University
  Aug 2021 - Dec 2023
  Master of Public Health Graduate Student
Licenses & Certifications
- Project Management Fundamentals
  University of Cincinnati Office of Professional & Continuing Education
  May 2021
- Farmer School of Business miniMBA program
  Miami University
  Jan 2021
- Graduate Epidemiology Certificate
  Ohio University
  Dec 2023