Joseph Mathew

Experience

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  Expeditors International

  May 2011 - May 2013

  Operations Executive
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  Uti World Wide

  May 2013 - May 2015

  Senior Customer Service Representative
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  UTi Worldwide

  May 2015 - Nov 2016

  Assistant Manager customer service and operations

  • Ensure optimum services are delivered to LOCAL and GLOBAL clients • Super user in Systems like EDI and Cargo wise • Day to Day operations and Coordination for high Volume clients • Monitors and ensures operation conform to required KPI • Completes regularly scheduled reports providing service metrics with root cause analysis and corrective action plans• Investigates and resolves any internal operational issues impacting client service ,coordinating with the client ,sales and operations • Develops , maintains and leverages relationship and networks within the client organization• Handling Transport Control for the Branch • Ensure Transporters Meet the required KPI as per UTI • Handling Vendors to ensure cost optimization to ensure sustained profitability Show less

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  WEATHERFORD PRODUCTS GmbH

  Apr 2017 - Aug 2020

  Global Expeditor

  • Mobilizing Global inventory with Coordination of Various Geo-zones according to the stipulated requirements for each outlined project’s• Expediting all the orders enlisted according to the assigned geo zone and providing constant updates to ensure global project time lines are met • Efficiently Managing the Choice of Various Transportation Models according to the demand of the Equipment in the Most Effective way • Managing logistics functions negotiating with transporters, shippers and agents for cost effective transporting solutions. Monitoring and analyzing the loss in transit and undertaking measures to control the same• Maintain a weekly report on Export shipping activities, tracking, and updates. Distribute the report to the project team and keep them informed of problems, corrective actions and engage to resolve problems related to transport and logistics• Weekly Call with Internal Supplier’s to Ensure orders are on Track and appropriate measures are taken according to the Various Demand and Supply and also advising Logistics solutions to ensure delay in Manufacturing is covered by effective use of proper Logistics• Ensure Work Flow is properly coordinated with Various Stake Holders for each orders Show less

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  Denali International LLC

  Aug 2020 - Feb 2024

  Logistics Manager

  • Handling global logistics operations for the organization• Negotiating with Freight Forwarders, Airlines, shipping lines, service providers, and agents, to achieve seamless and cost-effective logistics Solutions.• Overseeing International Logistics, customs, and trade compliance.• Managing international trading regulations, including various formalities in shipping, documentation for Customs clearance of consignments, Letter of Credit, Various contracts, SOP‘s, Switch BL.• Successful in managing high-profile clients for the organization• Drafting Purchase orders and Tracking of Inventory in the Warehouse • Experienced in dealing with global-level Suppliers at various geographical locations• Experienced in various ERPs such as Cargo Wise and JDE• Successful in setting up various cost-effective logistics strategies for the organization Show less