Roxie Hayes

Experience

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  All American

  Jan 1998 - Jan 2007

  Executive Account Manager

  Served as a brand ambassador and managed new and existing client relationships by coordinating with engineering, purchasing, and management personnel to ensure a seamless client experience; Engaged in successful client management and business development techniques leading to an increase in annual sales from $ 42,000 to over $9 Million in only 2 years; Provided exceptional client service, regularly achieving high levels of customer satisfaction while accomplishing key supplier sales quotas; And, liaised between clients and company through purchasing, management, and engineering processes. Show less

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  Jaco Electronics

  Jan 2007 - Jan 2009

  Territory Manager

  Responsible for operational and tactical stewardship of the company’s growth within a territory; Grew client database and expanded company footprint; Regularly increased territory sales by 148% ahead of planned budgets; Developed strategic and marketing plans to target unique vertical markets, including medical, military, digital signage, test and instrumentation, POS, gaming, kiosk, fitness, network security, ATM, and transportation; Developed complete Embedded Solutions, including SBC, LCD, touch screen and operating system, and all peripherals such as the hard drive and memory; And, collaborated directly with project managers and engineering teams to implement short- and long-term objectives. Show less

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  SSD Southeast

  Jan 2009 - Jan 2012

  Senior Business Development Manager/Materials

  Responsible for engaging new clients, managing relationships, and growing sales; Created and implemented strategic territory management plan targeting growth in assembly, sub-assemblies, passive and electromechanical component sales, and new accounts; Coordinated client needs and unique design challenges with the appropriate design services, technologies, and suppliers on time and on budget; Procured direct and indirect components and services for a cable assembly facility and distribution; Coordinated Materials Requirement Plans to ensure the appropriate parts were ordered per specification. I also stewarded an initiative to identify and implement cost reductions and inventory turns; Established and oversaw VMI, JIT, EDI programs to ensure sustainable and proper inventory control; And, negotiated annual contracts with vendors to ensure optimal pricing. Show less

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  Bisco industries

  Aug 2012 - May 2015

  Sales Manager and Procurement / Sourcing

  I liaised with production, quality assurance, accounting, sales, warehouse, and engineering to ensure a consistent and seamless client experience; Collaborated to develop and implement cost reduction strategies and method improvement programs; Evaluated Materials Requirement Plans to manage ordering and scheduling per manufacturing requirements; Managed and vetted new vendors based on company expectations and requirements to ensure quality control; Developed forecast, pricing, and inventory reports for management; Processed non-conforming material reports by troubleshooting and coordinating with suppliers; Procured sources for military, aerospace, and medical hardware on time and on budget.I also oversaw quality and traceability requirements for all end-users and ensured full regulatory compliance industry-wide, including ISO9000 and AS9100; Collaborated on the process to design and convert new parts into applications and transferred into engineering specifications; Identified and expedited delivery for backlogged orders safeguarding customer delivery requirements and expectations; And, oversaw Kanban program ensuring inventory was controlled and parts were stocked. Show less

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  Blue Sky Industries

  Jun 2015 - Oct 2016

  Branch Manager

  Responsible for operational and administrative functions, inventory control, managing sales and clients, and strategic decision-making; Stewarding company sales based on benchmarks established by Company President and Vice Presidents of Sales; Generating new business leads by leveraging existing client base, sales calls, targeted digital marketing efforts, and update CRM as needed; Evaluating client needs and consult on services and products making recommendations based on detailed knowledge of the aerospace hardware industry and specific product lines.I also regularly apply competitive and market analysis knowledge to develop strategic plans and remain responsive to client needs and expectations. Moreover, I engage and develop employees to ensure seamless client experience and maximize efficiency and productivity. Lastly, I oversee client accounts to ensure appropriate pricing, value, and satisfaction. Show less

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  IVS, Inc dba AngelTrax

  Nov 2016 - Sept 2017

  Government Contract Coordinator

   Create and submit bids and contracts in a timely manner to meet deadlines. Working with customers and suppliers building rapport. Created and led Government and Education Department and designed SOP for an administrative support staff providing support for all AngelTrax national sales executives. Process purchase orders for timely and accurate delivery of product and negotiate contract. Maintain various financial-based Excel spreadsheets to monitor profit margins on all quotes and contracts. Identify and register the company as a vendor for all school districts, mass transit agencies, state and federal purchasing departments in the U.S. Obtain contracts for state and federal procurement in the U.S. Oversee all aspects of each contract to insure state and federal compliance with all contract requirements and certifications. Created SOP and maintain monthly requirements for submitting sale usage reports and processing reports to internal Accounts Payable Department for any required administrative fees. Research and resolve all sales-generated client issues, from the bid/contract to final resolution. Supervise Government and Education Department. Manage employees and perform employment reviews. Compile information needed from multiple internal departments to create concise and accurate bids/contracts. Coordinate the processing of purchase orders received because of awarded contracts/bids to ensure world class customer service is given to each client Show less

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  Aero Fastener Co., Inc.

  Oct 2017 - now

  USA Outside Sales Manager

  In this role I prospect, qualify and develop new aerospace business opportunities while building and maintaining relationships with key decision makers with customers as well as suppliers, while mentoring salespeople inside and outside. I have a proven track record of progressive sales experience from within the aerospace/aircraft industry.  18+ years’ experience in a technical sales role selling into the aerospace/aircraft industry Network within the aerospace/aviation industry  Proven sales success with leading OEMs or their Tier 1 suppliers A highly confident and proactive individual able to represent the Company and support client needs Capable of working under pressure to critical deadlines and objectives Technically competent in Microsoft Office Strong communication skills both written and verbal Proven self-starter with the confidence and entrepreneurial flair to work in an autonomous role Developing strategies and selling high quality aerospace solutions Show less