Shawn McCombs

Experience

• 

  University of Michigan Health System

  Aug 2011 - Nov 2011

  Roll Out Specialist

  Unpack, Transport, Install, Image 1000 PCs.4 Form Factors.

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  Flozone Services

  Jun 2012 - Jun 2020

  Duties:· Include all duties from Technical Specialist and Remote Services Technician roles.· Hiring, & managing IT department staff.· Analyze department budget.· Perform research and development.Projects:· Installed, maintained, and upgraded network infrastructure.· Developed website for flozone.com using WordPress. · Developed Customer portal and intranet with PHP, MySQL, MSSQL, HTML, CSS, Javascript, Jquery.· Developed an online work order system, parts manager, call sheet, and troubleshooting web app.· Created and maintained online store to liquidate unused assets.· Instituted server virtualization environment (XenServer & Dell SAN).· Optimized MSSQL server using Dell SAN.· Created and managed a corporate subsidiary named Pure Planet Products.· Developed residential ozone appliance with sensor to meet federal regulations.· Performed online marketing utilizing SEO, blogging, & Facebook. · Developed Linux based control system to replace current PLC (Python).· Used CAD to re-design 30 year-old circuit board to manufacturable state with BOM.· Created and managed Electronics Manufacturing department.· Trained employees to fabricate electronics using SMT, and through-hole soldering.· Developed all-in-one monitoring dashboard with 1-hour update of live information. Show less

  • IT Manager

    Jul 2014 - Jun 2020

  • Technical Specialist

    Feb 2013 - Jul 2014

  • Remote Services Technician

    Jun 2012 - Feb 2013
• 

  We Made It, Inc.

  Jul 2014 - now

  Founder

  I wanted to start a marketing company for local businesses because I've always enjoyed technology and creating websites. Over the years it turned into an IT company but as of 2020, the company is marketing only again.History:Marketing 2014-CurrentTech repair 2016-2017Managed IT Services 2017-2020

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  ADAMSVILLE, CITY OF

  Oct 2017 - Jun 2020

  Information Technology Administrator

  Strategically plan, and execute projects for multiple departments.Maintain computers, cloud services, camera systems, network equipment, and dark fiber networks.Upgrade computer hardware, software, and network equipment.Maintain and create security policies using industry best-practices.Manage Help Desk inquires internally and externally with third-party vendor's support of document and accounting software.Maintain backend support and updates of the Museum's E-Commerce website and store. Show less

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  Tailored Networks

  Jun 2020 - Jan 2021

  Level 2 Technician
• 

  Flozone Services

  Sept 2020 - Jun 2023

  Manage office and service personnel.Update policies, procedures, and documentation.Innovate new processes and products.Manage work orders, part requests, and maintenance timelines for equipment at customer locations.

  • Operations Manager

    Apr 2021 - Jun 2023

  • QC / Research And Development / IT Manager

    Sept 2020 - Apr 2021