Bruna Cheli

Experience

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  Skill Idiomas

  Aug 2011 - Mar 2014

  Teacher

  ✔️Managed a curriculum for students, demonstrated a sense of adaptability with engaging lesson plans for all levels.✔️Executed impeccable communication skills; effectively delivering course material to students.✔️Monitored and facilitated departmental productivity, goal achievement, and overall effectiveness; identified areas of improvement and sourced viable solutions.✔️Corrected and assessed student work and examinations.✔️Demonstrated effective skills in leadership, coaching, communication and time management. Show less

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  High Point

  Jan 2016 - Jun 2018

  Teacher

  ✔️Fostered reasoning and problem solving through active exploration games and activities.✔️Established a safe environment for the children in line with stipulated guidelines.✔️Promoted good behavior, interpersonal communications, crisis management, and empathy through daily activities and interactions.✔️Leveraged strong interpersonal skills; liaised with parents and fellow teachers regarding development and curriculum. ✔️Consistently ensured to operate to best practice standards and strictly follow business and industry protocol.✔️Stayed abreast of industry and competitor updates and best practice to spearhead innovative approaches. Show less

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  Focco Construtora

  Jan 2017 - Dec 2017

  Purchasing Assistant

  ✔️Participated in routines pertinent to the budgeting and purchasing functions.✔️Reviewed, analyzed and executed purchase needs in line with stipulated budgetary guidelines and policy.✔️Collaborated, and liaised with, cross functional teams to determine requirements.✔️Executed all administrative routines in line with purchasing and budget.✔️Developed strong supplier relationships with vendors and partners; strived to secure best cost for product.

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  Carioca De Terra

  Jan 2018 - Mar 2018

  Sales Representative

  ✔️Leveraged strong client relationship management skills through effective liaisons and communications with potential and existing clients.✔️Recognised opportunities to develop business relationships and potential clients.✔️Ensured seamless brand representation to accurately place the product on a competitive stage.✔️Aligned financials to drive sales results and achieve and exceed targets and budget.✔️Preempted client needs and offered solutions to ensure strategic growth.✔️Processed all administration pertinent to the sales function and ensured the upkeep of customer databases. Show less

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  Various Companies

  Oct 2018 - Jan 2021

  Childcare Assistant

  Childcare Assistant | Giraffe Childcare, Harcourt, Ireland | Feb 2020 - Jan 2021Childcare Assistant | Magic Moments, Dublin, Ireland | Aug 2019 - Jan 2020Childcare Assistant | Giraffe Childcare, Celbridge, Kildare | Oct 2018 - Feb 2019✔️Demonstrated trustworthiness and effective time management skills; entrusted to accompany children of ranging ages throughout the day. ✔️Leveraged core skills in guidance and child centric approaches through supporting the children whilst learning through play and interaction. ✔️Reported daily to parents and leadership regarding the routine and any challenges or successes. ✔️Collaborated as part of a team to ensure optimal service delivery and satisfied customers.✔️Consistently ensured to operate to best practice standards and strictly follow business and industry protocol.✔️Ensured a positive “can do” attitude to tasks and always strived to resolve conflicts or challenging situations efficiently. Show less

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  Bao De Queijo

  Dec 2020 - now

  Proprietor

  ✔️Produce and distribute high quality baked goods to a customer base around Dublin.✔️Develop new business opportunities and grow the customer base through top quality products and effective interpersonal skills.✔️Consistently strive to exceed service level expectations through continuous improvement and optimization.✔️Effectively manage the budget for production and distribution and ensure sales growth.✔️Utilize and manage customer feedback to ensure constant improvement and review, quickly resolve problems to satisfactory outcomes. Show less

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  Giraffe Childcare

  Feb 2022 - Jul 2022

  Childcare Supervisor

  ✔️Leverage exceptional leadership skills through the supervision and training of team members.✔️Lead by example; consistently driving quality service standards and innovations.✔️Assist in the rostering and schedule of employees in line with business requirements and budgets.✔️Conduct tasks in a professional, child centric and empathetic manner. ✔️Resolve challenging situations and ensure satisfactory outcomes and resolve.✔️Liaise with senior management in decision making and business meetings. Show less

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  CarTrawler

  Jul 2022 - Nov 2024

  Customer Service Representative

  ● Acquired a lot of experience on the usage of a known CRM system - SalesForce.● Experienced a high level of supply and demand in a live market environment dealing with customers queries from all around the world. ● Developed a strong mental health routine while working in a hybrid scenario.● Developed strong multitasking skills by handling multiple customer inquiries simultaneously.● Adapted to a fast-paced environment and effectively resolved customer issues.● Contributed to enhancing customer experiences through effective communication.● Successful Projects / Achievements● Engagement Champions’ team member – A designated team to address employees needs and rewards.● Achieved the highest volume of completed chats company-wide during the first OKR of 2024. Show less