Satish Singh

Experience

• 

  ADP India

  Jun 2010 - Oct 2012

  Analyst

  • Payroll management• End of year activities, Tax upliftments, • Data management, • Imports (WAT, PDE, Narrow), Payrun, Pay cycle, Admin reports (Payroll summary, Cost Center, Variable payments, Payslips)• Six sigma, DMAIC, SIPOC, CTQ, Effort and Impact Analysis• Process mapping, Cause and Effect Diagram, FMEA, Pareto Analysis, XY Matrix, FMEA, Regression analysis, • Paired T test, Hypothesis test, Why-why analysis, RCA• Migration (Source system analysis, Build, Data migration, Parallel run, Live)• Integration• Data mapping• Business Intelligence• Data warehouse, Data mart, Data model• Test plans, Test Scenarios, Test Cases• Integration testing, UAT, Functional testingApplications:MS Office (Outlook, Word, Excel, PowerPoint), Freedom. SurePay, HR Net, Footprints, SavvionAwards:• Star of the month• Associate of the quarter• Idol of the month• Top Gun• Shining Star Show less

• 

  Amazon

  Oct 2012 - May 2014

  Transaction Risk Investigator

  • Risk management, Risk analysis• Fraud reduction• MO or Fraud patterns• Chargeback reductions• RCA• Innovation• Abuse investigation• Team management• Training• Digital and Retail orders Applications:Jupiter, CSC, MS Office (Outlook, Word, Excel, PowerPoint)Awards:• Investigator of the month• E-recognitions

• 

  NGA Human Resources, an Alight company

  Jun 2014 - Dec 2015

  Analyst

  • Change management (Payroll and HR)• Incident management (Payroll and HR)• Problem management (Payroll and HR)• Six sigma, DMAIC, SIPOC, CTQ, • Effort and Impact Analysis• Process mapping• Cause and Effect Diagram, FMEA, • Pareto Analysis, XY Matrix, FMEA• Regression analysis• Paired T test, Hypothesis test• Why-why analysis, RCAApplications:Resource Link, ServiceNow, MS Office (Outlook, Word, Excel, PowerPoint)

• 

  BSASPEC

  Jun 2018 - Mar 2019

  Consultant

  • Requirement gathering and Analysis, Solution Design, System Architecture, Business analysis, Data Analysis, Integration, Business Process re-engineering,• Product development, Website development, System Architecture, Solution Design • Documentation (BRD, FRD, SRS)• Diagrams (Process flows, Use cases, Swim Lanes, UML Diagrams)• Prototypes (Mock-ups, Wireframes)• Agile Scrum, User stories, Acceptance criteria• Elicitation techniques (Interviews, Focus groups, Brainstorming, JAD, Document Analysis, Interface analysis)• Data analysis, Project Management (Stakeholder, Scope, Schedule, Cost, Risk, Communication)• Salesforce (Service cloud, Marketing cloud, Sales cloud, Leads, Accounts, Contacts and Opportunities)• SQL (joins, unions, outer joins, group by, order by and aggregate functions)• API (REST, SOAP)• Testing (Test Plans, Test Scenarios, Test Cases, Integration Testing and Functional Testing)• Reporting (charts, graphs, Snapshots, Dashboards)Applications:JIRA, SQL Developer, Oracle, MS Office, AWS, POSTMAN, Swagger, MS Visio, SOA, Salesforce, Sharepoint, Confluence, Rally, TFS, Show less

• 

  Adroit Associates, Inc.

  Mar 2019 - Jan 2023

  • Business analysis, Data Analysis, Integration, Business Process re-engineering,• Product development, Website development, System Architecture, Solution Design • API (REST, SOAP), Web services, JSON, XML, WSDL• Incident and Change management, Issues, Bugs, Defects• Project Management (Stakeholder, Scope, Schedule, Cost, Risk, Communication)• Requirement gathering and Analysis, Reverse engineering,• Documentation (BRD, FRD, SRS)• Prototypes (Mock-ups, Wireframes)• Agile Scrum, User stories, Acceptance criteria, Backlog grooming, Sprint Planning, Sprint Review, Sprint Retrospective, Daily Scrum• Elicitation techniques (Interviews, Focus groups, Brainstorming, JAD, Document Analysis, Interface analysis)• Diagrams (Process flows, Use cases, Swim Lanes, UML Diagrams)• Testing (Test Plans, Test Scenarios, Test Cases, Integration Testing and Functional Testing)• Reporting (charts, graphs, Snapshots, Dashboards)Applications:JIRA, SQL Developer, Oracle, MS Office, AWS, POSTMAN, Swagger, MS Visio, SOA, SNET, STARS, STIS, JENKINS, GITHUB, ServiceNow, Sharepoint Show less • Business analysis, Data Analysis, Integration, Business Process re-engineering,• Product development, Website development, System Architecture, Solution Design • Salesforce (Service cloud, Marketing cloud, Sales cloud, Leads, Accounts, Contacts and Opportunities)• Email templates, Approval processes, Approval page layout• User management, Creation of Profiles, Roles and Permission Sets, Sharing Rules, Public Groups, Workflow, Activities and Events• Objects in Oracle NetSuite. Payment Portal using Suite Commerce Advance• SQL (joins, unions, outer joins, group by, order by and aggregate functions)• API (REST, SOAP), Web services, JSON, XML. WSDL• Requirement gathering and Analysis• Documentation (BRD, FRD, SRS)• Diagrams (Process flows, Use cases, Swim Lanes, UML Diagrams)• Prototypes (Mock-ups, Wireframes)• Agile Scrum, User stories, Acceptance criteria, Backlog grooming, Sprint Planning, Sprint Review, Sprint Retrospective, Daily Scrum• Elicitation techniques (Interviews, Focus groups, Brainstorming, JAD, Document Analysis, Interface analysis)• Testing (Test Plans, Test Scenarios, Test Cases, Integration Testing and Functional Testing)• Reporting (charts, graphs, Snapshots, Dashboards)Applications:JIRA, Oracle, Google Apps, Salesforce, Oracle NetSuite, Suite Commerce, POSTMAN, Swagger, Lucid Chart, SOA, Confluence Show less • Requirement gathering and Analysis, Proof of Concept, Solution Design, System Architecture• Documentation (BRD, FRD, SRS)• Diagrams (Process flows, Use cases, Swim Lanes, UML Diagrams)• Prototypes (Mock-ups, Wireframes)• Hybrid, Waterfall, Agile Scrum, User stories, Acceptance criteria, Backlog grooming, Sprint Planning, Sprint Review, Sprint Retrospective, Daily Scrum• Elicitation techniques (Interviews, Focus groups, Brainstorming, JAD, Document Analysis, Interface analysis)• Business analysis, Data Analysis, Integration, Process Re-engineering• Product development, Stakeholder management, Vendor management• Data analysis, Reverse engineering, • API (REST, SOAP), Web services, JSON, XML• OCR and Machine Learning• Incident and Change management, Issues, Bugs, Defects• Project Management (Stakeholder, Scope, Schedule, Cost, Risk, Communication)• Testing (Test Plans, Test Scenarios, Test Cases, Integration Testing and Functional Testing)• Reporting (charts, graphs, Snapshots, Dashboards)Applications:JIRA, SQL Developer, Oracle, MS Office, AWS, POSTMAN, Swagger, MS Visio, SOA, POS, Filenet, Kofax Total Agility, WMS, AHRA, Confluence Show less

  • Senior Consultant (Subaru of America)

    Aug 2021 - Jan 2023

  • Senior Consultant (Spring Education Group)

    Dec 2020 - Aug 2021

  • Senior Consultant (City of New York)

    Mar 2019 - Nov 2020
• 

  Deloitte

  Oct 2022 - now

  • Senior Consultant

    Oct 2022 - now

  • Senior Consultant

    Oct 2022 - now