Sarah Cabrera

Sarah Cabrera

Customer Service Representative

Followers of Sarah Cabrera593 followers
location of Sarah CabreraRaleigh, North Carolina, United States

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  • Timeline

  • About me

    Regional Sales Manager at KB Home, the #1 Customer-Ranked National Homebuilder

  • Education

    • University of North Carolina at Greensboro, Bryan School of Business

      1999 - 2003
      Bachelors of Science Business Administration
  • Experience

    • Hilker's Cleaners

      May 2001 - Jan 2002
      Customer Service Representative

       Greeting customers and fulfilling cashier duties Preparing clothes for cleaning process Opening and closing store duties

    • Hangers Cleaners

      Sept 2002 - Feb 2004

       Attending weekly team meetings Enforcing company Standard Operating Procedures Preparing and executing daily store deposits Developing weekly store schedule Training new employees Maintaining daily and monthly inventories and sales Taking necessary disciplinary actions Greeting customers and fulfilling cashier duties Preparing clothes for cleaning process Opening and closing store duties  Greeting customers and fulfilling cashier duties Preparing clothes for cleaning process Opening and closing store duties

      • Store Manager

        Jun 2003 - Feb 2004
      • Customer Service Representative

        Sept 2002 - Jun 2003
    • Aimco

      Mar 2004 - Sept 2005
      Leasing Consultant

       Answering calls using company scripts Following up with all leads and opportunities on a daily basis Ensuring target units are rent ready Preparing lease paperwork Writing renewal letters and preparing renewal leases Participating in lease management Increasing community’s occupancy and rental rates Decreasing community’s delinquency Assuming all necessary responsibilities in absence of Community Manager for 4 months

    • Nordblom Company

      Nov 2005 - Jan 2013

       Answering calls and emails from prospects, residents and vendors Touring community, accepting and processing rental applications Preparing lease documents and completing lease signing appointments  Writing renewal offer letters and preparing renewal leases Completing Move-In, Pre Move-Out, and Post Move-Out inspections Scheduling vacant apartment turns and completing Deposit Accounting Statements Posting rental payments, reducing delinquency, and filing court documents Enforcing the lease and community policies by sending lease violation letters when necessary Creating a community environment and organizing community events Show less

      • Assistant Community Manager at Concord Apartment Homes

        Aug 2006 - Jan 2013
      • Leasing Consultant at Cambridge Apartments

        Nov 2005 - Aug 2006
    • KB Home

      Feb 2013 - now
      • Regional Sales Manager

        Feb 2022 - now
      • Lead Area Sales Representative

        Nov 2021 - Feb 2022
      • New Home Sales Counselor

        Feb 2013 - Nov 2021
  • Licenses & Certifications

    • Certified Apartment Manager

      National Apartment Association