Ankeet Bose

Ankeet Bose

Customer Relations Associate

Followers of Ankeet Bose220 followers
location of Ankeet BoseKolkata, West Bengal, India

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  • Timeline

  • About me

    Sales Specialist || Data Analyst | B.Tech | SQL | Python | Microsoft Power BI and Excel | ML | Team Handling | Ex-Airtel | Ex-Magicbricks

  • Education

    • Heritage Institute of Technology

      2014 - 2018
      Bachelor of Technology - BTech

      Activities and Societies: Sports, Music, Culture

  • Experience

    • Flipkart

      Aug 2019 - Jan 2020
      Customer Relations Associate

      Handled different deliverables such as Client group focused order returns by maintaining a healthy relationship and monitoring of the return orders from client initiation to delivery back to warehouse. Also conducted in-house training to educate professionals on company products, public relations and Order handling.

    • Airtel

      Feb 2020 - Dec 2021
      Account Manager

      Enhancing business growth for DSL, Fixed Lines and Postpaid in Bangalore. Maintaining key accounts of the Airtel B2B portfolio. Handling client relations by ensuring swift business services. Retention and new acquisition of accounts ensuring maximum revenue growth month on month basis. Extensively worked on balancing the needs of Clients and mitigating churn rates.

    • Magicbricks

      Feb 2022 - Dec 2022
      Assistant Manager

      Involved handling South Kolkata market for real estate campaign marketing advertisements across large to medium accounts. Handling campaigns for real estate giants such as Merlin, Godrej and Primarc.Work role involved maintaining their accounts from client onboarding to order followed by extensive service keeping a good customer satisfaction score, a considerable factor for package renewals thereby facilitating company growth in revenue from the said accounts.

    • Ion Exchange India Ltd

      Aug 2023 - now
      Assistant Manager - Consultative sales and analytics

      Developing business of ZeroB Hydrolife Water Ionisers all over Kolkata | Elevating Water Quality | Empowering Sales Excellence | Encouraging business reporting and analytics #WaterIonisers #SalesExcellence #Innovation #CustomerEngagement #Leadership #Sustainability #IonizedWater #SalesManagement #MarketAnalysis #SalesStrategy #TeamDevelopment

  • Licenses & Certifications

    • Nordics Consultant Program

      Accenture
      May 2023
      View certificate certificate
    • Nordics Data Analytics Certification

      Accenture
      Jul 2023