
Robert Allenson
Sales Support

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About me
Experienced Strategist and Lifelong Learner
Education

West Chester University of Pennsylvania
2008 - 2012Bachelor of Science (B.S.) Business ManagementDean's List Fall 2010 through Spring 2012

West Chester University of Pennsylvania
2012 - 2013Master of Arts (M.A.) Geography (Geographic Information Systems) 3.91Activities and Societies: Gamma Theta Upsilon-International Honors Society
Experience

Fastenal
Apr 2011 - Oct 2012Sales Support• Established relationships with new customers by sending emails and going on sales calls• Increased the branch’s sales volume 20% every month • Worked closely with customers to insure cost reduction and optimization of project resources• Managed inventory and directed deliveries to other branches and customers on time• Assisted clients in planning and scheduling for completion of projects

West Chester University of Pennsylvania
Aug 2012 - Aug 2013Research Assistant• Researched the effectiveness of the PCAOB overseeing the Sarbanes-Oxely Act and assisted in having the article published• Provided GIS data for marketing department • Ascertained credible research from books, online journals, and periodicals for professors to use in their publications • Conducted research on publicly traded companies by analyzing their 10-K forms

Internal Revenue Service
Nov 2013 - Feb 2014Contact Representative•Critiqued taxpayers’ 1040, 1040A, and 1040EZ forms by applying tax law and tax code•Adjusted balance sheets for suspected identity theft victims

Ecolane
Feb 2014 - Jun 2021• Responsible for strategic development and execution, as well as product roadmap and design• Implemented Sprint planning to ensure bi-weekly roll-out schedule while reducing bug backlog• Owned and developed business intelligence software using JSON, MongoDB,and MySQL• Balanced multi-node federator using Kubernetes for business intelligence tool• Integreted proprietary scheduling and routing engine soldas an add-on module• Managed and planned release builds for both software and business intelligence tools• Set competitive pricing using SaaS model for products and all add-on modules• Created and implemented cron jobs and software deployments in Ansible Show less
Director of Data Analytics
Oct 2020 - Jun 2021Director of Support Services
Jun 2019 - Oct 2020Support Supervisor
Aug 2017 - Jun 2019Support Specialist
Feb 2014 - Aug 2017

Arkatechture
Jun 2021 - Sept 2021Engineer
TransTrack Solutions Group
Sept 2021 - nowR&D Manager - DevOPS
Licenses & Certifications
- View certificate

PMC Level I
Pragmatic InstituteApr 2023 - View certificate

PMC Level II
Pragmatic InstituteApr 2023 - View certificate

Pragmatic Certified Product Manager
Pragmatic InstituteJun 2024 - View certificate

PMC Level III
Pragmatic InstituteApr 2023 - View certificate

Jira Cloud App Development with Atlassian Forge
UdemyOct 2022
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