Dimitar Gramov

Dimitar Gramov

Customer Support Representative

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  • Timeline

  • About me

    Business Analyst at OnProcess Technology

  • Education

    • 91. German High School, Sofia

      2009 - 2014
      Mathematics and Computer Science
    • Sofia University St. Kliment Ohridski

      -
      Master of Arts International Relations and National Security Studies
    • European-University Viadrina

      2019 - 2019
      Master of Arts - MA European Studies

      Erasmus Exchange

    • Sofia University St. Kliment Ohridski

      2014 - 2018
      Bachelor's degree International Relations and Affairs
    • European-University Viadrina

      2017 - 2018
      Law

      Erasmus Exchange Student

  • Experience

    • TELUS International

      Sept 2015 - Jun 2017
      Customer Support Representative
    • Ministry of Foreign Affairs, Bulgaria

      Jul 2017 - Aug 2017
      Internship
    • SAP Ariba

      Sept 2018 - Oct 2021
      Supplier Specialist

      As part of the supplier enablement team my main task is to introduce suppliers to the cloud-based platform SAP Ariba and assist them in setting up their accounts as per invitation from customers who have decided to change their procurement process, as well as offer them support for conducting transactions with these customers. Additionally, in the role of a supplier communication specialist I am authorized to deliver digital web-summits for suppliers with the aim to introduce the wide specter of opportunities that Ariba Network as a procurement solution can offer and how joining it will impact the trading relationships with their existing and potential customers. Show less

    • Cisco

      Oct 2021 - Mar 2024
      GSLO Duty Manager
    • OnProcess Technology

      Mar 2023 - now
      Business Analyst
  • Licenses & Certifications