Khyati Sheth

Experience

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  Echovme

  Sept 2014 - Feb 2015

  Social Media Executive

  - Involved in conceptualizing campaigns & profile building strategies to increase brand awareness- Developed and evaluated suitable social media promotional strategies to increase the engagement of Vinayak Hyundai & Vinayak Cars and Bikes

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  Influx Worldwide

  Apr 2015 - Apr 2016

  Client Servicing Executive

  - Consistent co-ordination with the clients.- Ensure the client brief is broken down in phases for smooth delivery. - Co-ordinating with internal design and development team to meet timelines. - Development of new campaigns and strategies for clients. - Coming up with innovative ideas for a website enhancement. - Ensuring the website is bug free with 100% customer satisfaction. - Executed monthly meetings in order to share insights, innovative ideas and feedback with our clients. - Follow up and maintenance of payments and outstanding commercials. Show less

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  Made by Fire

  Apr 2016 - Jun 2017

  Social Media Executive

  - Managed 5 clients by being their brand custodian & drove their digital presence by getting actively involved, right from client brief to performance reports- Ensured positive brand reputation on Social Media by actively listening for keywords and responding on time to the audience using tools such as Sprout Social, FollowerWonk & GeoChirp- Increased the Facebook page engagement of SSP Asafoetida over a period of 3 months by focusing on online branding with ads and executing contests

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  CAMS Infotech Private Limited

  Jun 2017 - Feb 2018

  Social Media Strategist

  - Strategized the digital roadmap of 8 brands across all touch points for profitability- Spearheaded client interactions to maximize revenue for the agency and customer lifetime value- Wrote content for websites and fashion blogs adhering to SEO good practices- Executed Social Media Ads for clients in retail & hospitality

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  KRDS

  Sept 2018 - Mar 2019

  Community Manager

  - Primarily responsible for handling social media activities for Dubai region- Tracked & reported analytics across channels for continual improvement- Co-ordinated with internal design & development team by simplifying the client brief to ensure satisfactory and smooth deliverables, while meeting deadlines

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  SPARK Publicity

  Mar 2021 - Feb 2022

  Community Manager | Online Reputation Manager

  - Responsible for managing and handling the communications and responses (Escalations when needed) on all social platforms- Manage tasks such as checking all scheduled content, publishing posts on the socialmedia channels, making sure that all content to be posted on social media is correct and in line with the SoW of any client, and counting of live/ published posts- Monitors user engagement, web traffic, feedback, and online reviews, received inquiries and/or concerns, and other KPIs- Proficient in using tools such as Meltwater and Social Bakers for reporting Show less