DJ Corbett

Experience

• 

  Express Protect & MPP

  Jun 2015 - Aug 2015

  Sales Representative

  ∙ Contacted over 250 customers daily and assisted in renewing or initiating service contracts∙ Developed a new script to make the sales process more efficient, customer friendly, and result-oriented which was subsequently implemented in training of all new employees

• 

  Social Impact Consulting Group

  Sept 2015 - May 2016

  Consultant

  ∙ Produced a strategic business plan for an ethical fashion company empowering and connecting Malaysian artisans∙ Conducted a thorough feasibility study for an ethical fashion company considering a transition from B2C to B2B∙ Generated an extensive brand strategy and marketing plan for an online startup aiming to provide educational re-sources to low-income students by combining market research with insights from interviews and focus groups

• 

  Connectria Hosting

  May 2016 - Aug 2016

  Sales And Marketing Intern

  ∙ Crafted targeted email campaigns based on web traffic analytics and daily marketing reports∙ Created and managed new profiles on the customer service platform∙ Tested a new price quoting software and transferred current customer quotes to the new system∙ Audited customer accounts in an attempt to remedy incongruences between invoices and hosting environments

• 

  PATOS Shoes

  Aug 2016 - May 2018

  ∙ Facilitated customer acquisition through various social media platforms and collaborative events with companies such as J.Crew, surpassing $100,000 in sales within a year of the official launch ∙ Developed and executed a personalized, long-term email marketing campaign which received a 65% open rate and 30% response rate, compared to the industry-standard 17% open rate and 3% click-through rate∙ Oversaw all customer interactions, including returns and exchanges, helping to maintain an average product rating of 4.9/5 stars with 150+ product reviews Show less

  • Director of Customer Happiness

    Dec 2016 - May 2018

  • Brand Developer

    Aug 2016 - Dec 2016
• 

  Keeley Companies

  May 2018 - Aug 2018

  Marketing Intern

  ∙ Initiated a comprehensive Instagram launch strategy which has led to a steady increase in followership on the platform of over 50% every week throughout the rollout phase∙ Redesigned company web pages to strengthen brand consistency, improve user experience, and optimize SEO∙ Coordinated with a local nonprofit and partner construction companies to clean up inner-city neighborhoods ∙ Created and edited a video focused on career growth to be used in future marketing and recruitment efforts Show less

• 

  Strategy&

  Sept 2019 - Dec 2020

  Associate Consultant
• 

  Yext

  Jan 2021 - Jul 2024

  • Product Manager

    Aug 2021 - Jul 2024

  • Technical Engagement Manager

    Jan 2021 - Aug 2021
• 

  Check

  Jul 2024 - now

  Product Manager