Vincent Aiello, CAPM

Experience

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  WCDB Albanyy

  Feb 2013 - May 2015

  Director of the Urban Music Department
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  New Deal Llc.

  Jun 2013 - May 2015

  Supervisor
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  Yelp

  Nov 2017 - Apr 2018

  Account Executive Trainee
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  MajorStage

  Sept 2018 - Dec 2019

  Booking Manager

  Conducted interviews and overall screening process of artist clientele, in addition to being point of contact with clients throughout the whole engagement process. Negotiate performance contracts with clients and management. Coordinate with venue and staff the day of event operations. Manage day of event logistics and organization, as well as handling staff payroll. Handling the overall production of assigned events within a given month. Drafted and implemented a sales script for the booking team following continuously effective client screening and negotiations.Produced 200+ shows during the span of employment due to a track record of profitable events. Show less

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  One Medical

  Dec 2019 - Dec 2021

  Serve as the liaison between patients and their insurance plans, giving them a more detailed perspective of their plan details. Oversee care navigation, assisting patients with specialist referrals and gaining insurance approvals for procedures. Manage the management of office inventory and supply logistics. Facilitate the interview process for potential candidates, as well as the training of new employees.Elected to serve on the Medical Records Process Improvement Team by showing creativity and capable collaborative skills in past engagements.Offered a position on the Austin New Market Launch Team after displaying constant leadership and adaptability.Promoted to Inventory Admin in less than 1 year of employment after showing continued effort, resilience, and strong organizational skills while in Administrator role.Successfully established COVID-19 standard work and protocols for in-office functions, throughout the Coronavirus Pandemic. Show less

  • Member Support Specialist II

    Oct 2021 - Dec 2021

  • Inventory Admin

    Jul 2020 - Oct 2021

  • Administrative Assistant

    Dec 2019 - Jul 2020
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  Abnormal Security

  Jan 2022 - now

  Continue to collaborate with internal stakeholders to improve processes and gain insight into areas of improvement.Develop and drive strategic initiatives/projects around our Proof of Value process to improve efficiency, effectiveness, and uncover problem areas that need to be investigated further.Part of the interview team to bring in a new member to the CTS/QA team, as well as developing an onboarding plan.Trained and mentored new member of the CTS/QA team.Continue to conduct quality assurance work around the Proof of Value process.Manage and own the documentation around POV Quality Assurance process. Show less Developed and led the quality assurance process for the entire Sales Engineer and Proof of Value teams. Determine pain points and areas of improvement for the Sales Engineer team in regards to our POV process and create programs/projects to help remediate these areas. Audit high risk email messages that were reviewed and labeled by our Email Security Analysts. Collaborate with the Sales Engineer, Data Science, and Product teams to develop a feedback loop in regards to current workflows, and persisting issues. Stay up-to-date with trends, current events, and theories in cyber security.Raising awareness of any efficacy issues in our client portal via Jira tickets prior to passing off to Sales Engineer team.Awarded the VOICE Award twice from my colleagues.Promoted to Senior Cyber Technology Specialist role after showing initiative and ownership over original role. Show less

  • Sr. Cyber Technology Specialist

    May 2023 - now

  • Cyber Technology Specialist

    Jan 2022 - now