Talk to sales Try for Free
Sidharth Arora

Sidharth Arora

Followers of Sidharth Arora798 followers
location of Sidharth AroraAustralia

Connect with Sidharth Arora to Send Message

Connect

Connect with Sidharth Arora to Send Message

Connect

  • Timeline

  • About me

    Lead Business Analyst | Product Owner | Telecom Business Consultant | Digital Transformation | Product Strategy & Planning

  • Education

    • Balaji Institute Of Telecom and Management

      2009 - 2011
      Master of Business Administration - MBA Telecommunications Management A

      Learning of Telecommunications Business and Models. Influenced and motivated by business leaders and interest in Telecommunications. Worked with major Telecom operator of India to conduct research on customer behavior and provide insights to influence product marketing campaigns for increasing customer footprint.

    • Kurukshetra University

      2004 - 2008
      Bachelor of Technology (BTech) Telecommunications Engineering A

      Activities and Societies: Learning of Telecommunications fundamentals, concepts and engineering. Building interest in Telecommunications and build projects based on Telecom learnings that grabbed media attention.

  • Experience

    • Infosys

      Jun 2011 - Aug 2017

      Client: TalkTalk | Role: Senior Business Analyst - Digital | Domain: Customer AssuranceTechno functional Senior BA role for launching the TalkTalk’s entirely new fibre product named UFO (Ultrafast Fibre Optic) based on FTTP access technology to deliver Ultra High Speed up to 1 Gig to residential customers ever first time in United Kingdom with no dependency on BT’s network. This large program required huge IT changes and development of some entirely new systems which were not in line with existing IT functionalities or customer journeys to reuse the existing capabilities.E2E ownership of requirements management,, techno functional analysis, solution architecture and obtaining business sign-off to launch entirely new online functionalities for engaging early life customers with customized information. Show less

      • Consultant

        Sept 2015 - Aug 2017

      • Consultant

        Feb 2015 - Aug 2015

      • Senior Associate Consultant

        Feb 2013 - Jan 2015

      • Associate Consultant

        Jun 2011 - Jan 2013

    • Nbn™ Australia

      Sept 2017 - Apr 2019
      Lead Business & Portfolio Analyst

      Client - NBNCo | Role: Lead Portfolio Analyst | Domain: Enterprise Digital TransformationResponsible to support NBN Enterprise yearly technology planning analytically in liaison with all business pillars to define initiatives, scope of work in-line with NBN Co business needs of digital transformation.

    • Infosys

      May 2019 - now

      Client: NBNCo | Role: Senior Business Analyst | Domain: Customer Assurance & OperationsResponsible for end-to-end technical requirements gathering for large and complex projects, managing the entire lifecycle from discovery to delivery and post-production enhancements, while facilitating clear communication between stakeholders, architects, technical delivery teams.Counsel business stakeholders on the technological aspects, negotiate and refine requirements, and agree on the logical sequence of phased development (prioritisation and backlog). Show less Client: NBNCo | Role: Product Owner | Domain: Network Assurance TransformationLed strategy and analysis of network assurance product development and process automation, leveraging Cognitive AI and Closed Loop network assurance technologies to establish a self-service, robotic-led Network Operations Center (NOC). Laid strategic industry leading products for reactive, proactive and predictive network management that helped in achieving significant reduction in human effort within the NOC.Concept of futuristic and cost effective reusable Service / Network Operations to be used across multiple automation processes. Show less

      • Lead Consultant

        Feb 2022 - now

      • Lead Consultant

        May 2019 - Jan 2022

  • Licenses & Certifications

    • Franklin Covey certified Gold 4DX Practitioner

      FranklinCovey

    • Franklin Covey certified Bronze 4DX Practitioner

      FranklinCovey

    • Franklin Covey certified Silver 4DX Practitioner

      FranklinCovey

    • IBM Certified BPM Business Analyst - Blueworks Live and Business Process Manager V8.5.6

      IBM

    • IBM Certified Solution Designer

      IBM

    • IBM Certified SOA Associate [2008]

      IBM

    • SAFe Agilist Certification

      Scaled Agile, Inc.
      Jul 2022