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Malvina GBEDEY

Malvina GBEDEY

Customer Services Agent

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location of Malvina GBEDEYLagos, Lagos State, Nigeria

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  • Timeline

  • About me

    Unit Manager at Newrest Nigeria | in-flight catering

  • Education

    • ICN Business School

      2015 - 2017
      Supply Chain Management Master in apprenticeship

      Intégration des processus Pilotage de la production et qualité Fonction achats et négociation Politique de distribution et d'externalisationLogistique Internationale Supply Chain Strategy Achats hors production Conception et Pilotage des flux

    • IUT Nancy Charlemagne

      2014 - 2015
      Licence professionnelle en apprentissage Commerce de gros et commerce inter-entreprises

      Canaux de distribution du secteur du commerce de grosGestion juridique sociale et fiscaleComptabilité et gestion financière de l’entrepriseNégociation d'affairesGestion des flux à l'internationalMarketing et Stratégie de communication B to BStratégie des groupes internationaux et implantation à l'internationalAnalyse des marchés et Financement des projets internationaux

    • Lycee de la salle

      2012 - 2014
      Brevet de Technicien Supérieur Commerce international / commerce à référentiel Européen

      Gestion des opérations import-export: transport internationalOutils du transport international (Incoterms, spécificités du transport multimodal) Droit, Économie et ManagementÉtude et veille commerciales internationales et des marchés étrangers Négociation vente en langue vivante étrangèreVente à l’export : prospection et suivi de clientèle Communication et management interculturels

  • Experience

    • BNP Paribas

      Jul 2011 - Aug 2013
      Customer Services Agent

      Customer advisor

    • ANDREZ BRAJON

      Feb 2014 - Mar 2014
      Warehouse & Transport Coordinator

      - Shipping and receiving operation management - Coordinating transport documents

    • ASCOMETAL

      Sept 2014 - Aug 2015
      Jr Industrial Purchaser

      - Purchasing orders of industrials furnitures and on-site services- Optimizing procurement portfolio project : strategic sourcing on pneumatics, mechanics, electrical materials portfolio

    • Numalliance

      Oct 2015 - Sept 2017
      Jr Industrial Purchaser

      - Procurement practices' standardization to all manufacturing sites - Global strategy establishment, suppliers evaluation, purchase of parts according to technical drawings - Key performance indicators and dashboards establishment Supply planning : cycles optimization project thanks to SOP (Sales and Operation Planning component) - Costs reduction management, Managing articles portfolio over €1,14 million

    • Groupe SEB

      Feb 2018 - Oct 2019
      Supply Chain Planner EMEA Continent

      Monitoring Supply for the EMEA (Europe-Middle-East-Africa) Continent - Managing the interface between production sites and continent markets in order to optimize goods deliveries in times and quantities according to markets requests even during specific timing (ex. Chinese New Year) with appropriate anticipation plan. - Processing direct shipment orders and communication flow with factories. Products cycle management (Product Launching Plan, End Of Life) - Stock optimization and allocation according to demand variation and production capacity by following and challenging excess & slow-movers. - Coordination of seasonal promotional operations (Black friday, seasonal sales, Christmas promotions, Mothers’day, etc) with several suppliers organizations and Strategic Business Unit (SBU). Show less

    • Newrest

      Oct 2019 - now

      • Unit Manager Lagos

        Jul 2023 - now

      • Unit Manager Inflight

        Oct 2020 - Aug 2023

      • Production Manager

        Oct 2019 - Sept 2020

  • Licenses & Certifications

    • TOEIC Score : 870 / 990

      TOEIC® Program
      Nov 2016

    • Attestation de Capacité à l'évaluation de la performance logistique Mention Junior

      ASLOG Association française SC & logistique
      Sept 2017

    • Certified in Production and Inventory Management (CPIM)

      APICS
      Jun 2019