Debbie Wilson

Experience

• 

  REFUGE ASSURANCE

  Jan 1981 - Jan 1988

  Clerk Cashier
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  CAREER BREAK TO RAISE CHILDREN

  Jan 1988 - Jan 1993

  .
• 

  Wiltshire County Council

  Jan 1993 - Jan 1996

  Administrator
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  Sovereign Insurance

  Jan 1996 - Jan 1998

  Insurance Clerk
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  NAAFI

  Jan 1998 - Sept 2010

  Responsible for HR for all overseas service territories including Afghanistan, Brunei, Belize, Northern Ireland, Gibraltar, Falkland and Ascension Islands and aboard Royal Navy Ships. Regular travel to all areas of responsibility, reporting directly to Director of Human Resources• Managed and mentored a team of 3 HR Business Partners and 2 HR Assistants, progressing them to the point where they were able to take the lead in projects and developing their skills to ensure a successful succession plan was in place• Successfully delivered new resource planning and recruitment processes for operational theatres achieving a 40% improvement in filled posts• Developed and implemented a new strategy to reward and retain deployed employees, including both tangible and intrinsic rewards• Key role in the design and implementation of a revised operating structure in Afghanistan, including the management of assessment centres in theatre and the creation of detailed development plans for all managers and supervisors• Successfully improved historical difficult relationship with the recognised trade union in Gibraltar, and negotiated key changes to terms and conditions of employment• Delivered training programmes to staff in Belize, successfully overcoming cultural differences and significantly improving customer service• Pivotal role in reducing historically high levels of sickness absence in Northern Ireland through the application of HR best practice• Instrumental in supporting line managers in Northern Ireland to attain Investors in People accreditation• Effectively worked together with UNITE representative in UK to improve communication and working relationships with NAAFI staff on board Naval Ships, improving and ensuring clear understanding of policies and processes• Successfully coached and supported line managers in performance management of employees, resulting in improved stock control and process compliance Show less • Regional role responsible for HR for all NAAFI sites in the South and Midlands• Successfully managed the TUPE transfer of a large number of UK sites to alternative contractors, ensured all statutory and internal requirements were fully met and kept UNITE and employees fully briefed and informed• Managed the closure of a number of outlets, consulting with employees and their representatives at each stage• Significantly reduced sickness absence levels through the implementation of new initiatives and HR best practice• Closely supported and worked with senior managers to ensure consistent application of HR processes and compliance with statutory requirements• Developed and delivered various training programmes to managers and supervisors to enable them to be more effective in their roles• Coached and advised line managers on the performance management of their staff, improving the efficiency and productivity of their teams• Successfully managed significant number of ER cases including external claims, disciplinary processes and grievances Show less

  • Senior HR Business Partner

    Sept 2008 - Sept 2010

  • HR Business Partner

    Jan 2003 - Sept 2008

  • HR Assistant

    Jan 2001 - Jan 2003

  • Comminications Co-ordinator

    Jan 1999 - Jan 2001

  • Receptionist

    Jan 1998 - Jan 1999
• 

  Dollar Financial UK

  Sept 2010 - Oct 2012

  HR Business Partner

  HR Business Partner for The Money Shop division of Dollar Financial –London Region • Regional role responsible for HR for all The Money Shop stores in London• Providing Business Partner support to the Director of Regional Operations and 10 District Managers, covering 450 staff over 100 stores• Successfully introduced Employee Focus Groups to enable two way communication – designed and delivered a training programme in order to ensure effective and productive meetings take place• Coached and advised store managers on the performance management of their staff, improving the efficiency and productivity of their teams• Effectively managed significant number of ER cases including tribunal claims, disciplinary processes and grievances• Developed and mentored an HR Advisor in Training to ensure a robust succession plan is in place as the Company expands• Wrote and implemented new policies to ensure statutory compliance and best practice• Successfully working to a number of KPIs including staff turnover, retention and recruitment* Effectively managed the TUPE of incoming staff following several acquisitions Show less

• 

  Dollar Financial Group

  Sept 2010 - Nov 2012

  Regional HR Business Partner

  Regional HR Business Partner currently covering the London Region but previously covering South and Northern Ireland, South West and South East regions

• 

  One Stop Stores Ltd

  Nov 2012 - Nov 2014

  Regional HR Manager
• 

  Cartus

  Jan 2015 - Sept 2021

  • HR Business Partner, UK, India and HR Global Project Team Lead

    Oct 2020 - Sept 2021

  • HR Business Partner

    May 2019 - Oct 2020

  • HR Business Partner

    May 2019 - Oct 2020

  • HR Manager

    Apr 2016 - May 2019

  • HR Advisor

    Jan 2015 - Apr 2016
• 

  Oak Furnitureland

  Sept 2021 - now

  Senior Human Resources Business Partner