Faiza Ameen

Experience

• 

  Schlumberger

  Mar 2008 - Oct 2022

  • As Payroll & Pension Manager I work together with a team of Advisors to ensure the timely and accurate payroll and quarterly pension for Schlumberger's International Staff employees. • This includes coordinating with HR Transactions, Management and 3rd party to ensure all data affecting payroll is efficiently captured within established deadlines and all associated checks, controls and reconciliations are performed. • Responsible for transforming and digitizing standard payroll solution to be agile and implement cost-saving initiatives in a diverse and ever-changing industry.• Additionally, it is integral to retain continuous communication with our growing retiree population in a safe, secure manner. We are responsible to managing the retiree communication (subscribed services, certificate of existence, etc.)• I oversee the record keeping of the International Trust Funds to ensure proper booking of fund request and payments into the accounts and facilitate yearly funds audit conducted by Trustee and external auditor on the funds management and plan rules. Show less • As Payroll Manager I work together with a team of Advisors to ensure the timely and accurate payroll for Schlumberger's International Staff employees. • This includes coordinating with HR Transactions, Management and 3rd party to ensure all data affecting payroll is efficiently captured within established deadlines and all associated checks, controls and reconciliations are performed. • We are responsible for the timely delivery of projects impacting employee payroll (Bonus implementation, Healthcare/Insurance enrollment, Deferred benefits participation, etc.). • We provide advisory support to employees as well to the HR community on supporting our Employees.• Responsible for transforming and digitizing standard payroll solution to be agile and implement cost-saving initiatives in a diverse and ever-changing industry. Show less Managed and provided support for all Time and Payroll management system to the global HR community which amounts to over a 100,000 employees. I recommend & test application enhancements depending on new business needs in close cooperation with third party developers/consultants as well as internal stakeholders. • Managed and deployed Transformation project to streamline time, bonus and absence reporting across 88 countries with over 100000 employees. • Designed, tested, implemented and sustained a time-reporting system that is integrated various payroll systems within the organization to allow for seamless & accurate payroll processing globally. • Conducted analysis on bonus spend, absence accrual and designed a dashboard to highlight areas of high spend and provide visibility to management.• Provided risk analysis on major implementations and "pushed back" when risk levels were exceeded.• Increased efficiency 45% through re-engineering request management process and developed an effective change management strategy• Collaborated with vendors to ensure proper translation of business requirements into software changes.• Spearheaded User Acceptance Testing to verify fulfillment of requirements, resolving any ensuing defects.• Created training sessions and communications to alert users of enhancements, and provided regular user forums to review changes and ensure adoption.• Developed the knowledge management framework, gathered and created project documents reports and templates and reviewed all documents for accuracy and compliance with standards Show less Provided support for global Time and Payroll management systems to the HR community. The application encompasses time and bonus reporting, integration with various clocking systems and field operations tools. • Managed Schlumberger’s global time reporting application’s implementation globally including requirement gathering, process-flow documentation, testing and training for new HR application. • Worked with vendors to design and build interfaces between HR system and clocking systems and field operation tools. • Liaised between business and technical personnel to ensure a mutual understanding of processes and applications. • Supported and sustained time reporting application while ensuring payroll processing globally was accurate and on time, every time. Show less Provided first-level support for all IT-related issues within agreed Service level agreements • Resolved issues by troubleshooting hardware, software, guiding client through corrective steps, escalating problems to second level and tracked status of problems and solutions.• Established service by walking callers through new installations and configurations.• Used Remedy and Apropos call tracking systems to log, track and manage Incidents and Service Requests.• Performed password administration and access support for Directory, ERP and a number of internal/proprietary systems and applications.• Acted as subject matter expert for tier 1 and 2 issue assignment.• Assisted in the creation of Analyst onboarding training curriculum on supported software and troubleshooting methods. Show less

  • Payroll & Pension Manager –International Support Center

    Apr 2021 - Oct 2022

  • Payroll Manager– International Support Center

    Jun 2019 - Mar 2021

  • Payroll Team Lead – International Support Center

    Feb 2018 - Jun 2019

  • HR IT Integration Team Lead – HR Information Systems

    Mar 2017 - Jan 2018

  • HR-IT Team Lead - HR Information Systems

    May 2015 - Feb 2017

  • HR IT Analyst – HR Information Systems

    Sept 2010 - Apr 2015

  • IT Analyst –Service Desk

    Mar 2008 - Sept 2010
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  SLB

  Nov 2023 - now

  DevOps Global Payroll Manager

  Develop a global payroll strategy that ensures consistent and compliant payroll processes across multiple countries.Manage system upgrades and project deliverables while maintaining a customer centric approach Provide business-aligned solutions to enhance efficiency and elevate performance