Erica Baj

Erica Baj

Stagiere

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location of Erica BajMorbio Inferiore, Ticino, Switzerland

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  • Timeline

  • About me

    Senior Manager Digital Experience @ Consulting Division, Tinext

  • Education

    • Università degli Studi dell'Insubria

      1995 - 2000
      Economics
  • Experience

    • European Commission, Joint Research Centre

      Jun 1999 - May 2000
      Stagiere

      For my final dissertation in Economics titled "e-commerce: the web is reshaping business models”, collaboration in a European project for the consumer protection in the different steps of e-commerce transactions

    • Geb Net (spin off of Ernst & Young Milan)

      Jan 2000 - Jan 2004
      • Consultant

        Jan 2001 - Jan 2004
      • consultant

        Jan 2000 - Jan 2001
    • Tinext sa

      May 2004 - Aug 2010
      • Head of central services (finance; HR; administration)

        Jan 2007 - Aug 2010
      • Marketing manager

        May 2004 - Dec 2006
    • RSI - Radiotelevisione svizzera di lingua italiana

      Sept 2010 - May 2014

      Identify actions that should be taken to improve specific business processes; propose these actions to the Executive Board for approval; develop the approved actions to enhance business processes.Business process management, process improvement, process alignment and innovation.

      • Head of business processes @ RSI Corporate Development Unit

        Jan 2013 - May 2014
      • business process consultant @ RSI business development unit (Sviluppo aziendale RSI)

        Sept 2011 - Dec 2012
      • Senior business process analyst

        Sept 2010 - Sept 2011
    • Tinext

      Jun 2014 - now

      At Tinext, we generate ideas, design experiences, develop solutions, integrate systems, host clouds, and manage infrastructure and applications.For Enterprise Content Management (ECM) projects, Tinext delivers a comprehensive, start-to-finish service, covering consultancy and system design, development and integration, through to the ongoing support and maintenance of a working solution.Most of all, we ensure that the technology we deliver, delivers value to our customers.

      • Senior Manager Digital Experience - Consulting Division

        Dec 2021 - now
      • VP, Head of Enterprise Content Management Unit

        Jun 2014 - Dec 2021
  • Licenses & Certifications

    • OpenText Extended ECM for SAP Solutions Foundation v10.5

      OpenText
      Aug 2015
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Sept 2018