Erica Baj

Experience

• 

  European Commission, Joint Research Centre

  Jun 1999 - May 2000

  Stagiere

  For my final dissertation in Economics titled "e-commerce: the web is reshaping business models”, collaboration in a European project for the consumer protection in the different steps of e-commerce transactions

• 

  Geb Net (spin off of Ernst & Young Milan)

  Jan 2000 - Jan 2004

  • Consultant

    Jan 2001 - Jan 2004

  • consultant

    Jan 2000 - Jan 2001
• 

  Tinext sa

  May 2004 - Aug 2010

  • Head of central services (finance; HR; administration)

    Jan 2007 - Aug 2010

  • Marketing manager

    May 2004 - Dec 2006
• 

  RSI - Radiotelevisione svizzera di lingua italiana

  Sept 2010 - May 2014

  Identify actions that should be taken to improve specific business processes; propose these actions to the Executive Board for approval; develop the approved actions to enhance business processes.Business process management, process improvement, process alignment and innovation.

  • Head of business processes @ RSI Corporate Development Unit

    Jan 2013 - May 2014

  • business process consultant @ RSI business development unit (Sviluppo aziendale RSI)

    Sept 2011 - Dec 2012

  • Senior business process analyst

    Sept 2010 - Sept 2011
• 

  Tinext

  Jun 2014 - now

  At Tinext, we generate ideas, design experiences, develop solutions, integrate systems, host clouds, and manage infrastructure and applications.For Enterprise Content Management (ECM) projects, Tinext delivers a comprehensive, start-to-finish service, covering consultancy and system design, development and integration, through to the ongoing support and maintenance of a working solution.Most of all, we ensure that the technology we deliver, delivers value to our customers.

  • Senior Manager Digital Experience - Consulting Division

    Dec 2021 - now

  • VP, Head of Enterprise Content Management Unit

    Jun 2014 - Dec 2021