Badrinath Mallikarjun

Experience

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  Maersk Infotech Services India Pvt. Ltd., Mumbai, India

  Nov 2000 - May 2007

  Team Leader Logistics

  Maersk Global Service Centre (MGSC) formally known as Maersk Infotech Services India Pvt. Ltd., Shared Service Centre is a wholly owned subsidiary of Maersk Line is a Danish international container shipping company and the largest operating subsidiary of Maersk, a Danish business conglomerate, Head quartered in Copenhagen Denmark. Having shared Service Centre operations in India at Chennai, Pune, and Mumbai.Team Leader - For the No1 in shipping industry with back-office operations across 4 countries. Implemented key international client accounts process migration from European region to Maersk Global Service Centre, MumbaiHandled overall multiple processes like Tariff Publishing and Documentation in Logistics division over a span of 6 years.Handled Inter Company Billing & Invoicing pertaining to North America Sector.Liaised with various regions and migrated important clients and their activities like I Starbucks, Federated Merchandising, Woolworths, Reebok, Wal-Mart, Nike across EU countries.Monitoring of performance of key deliverables imparted processes training and mentoring team members for Productivity, Timeliness, Data Quality. Show less

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  MOL Information Processing Services India Pvt, Ltd.

  May 2007 - Apr 2016

  Sr.Manager Accounting

  MOLIP`s is a wholly owned subsidiary of Mitsui O.S.K. Lines (Asia) Ltd. with Liner Head quarter in Hong Kong. Awarded with MOLIPS “Special Contribution” for the successful migration of Canada Documentation Process smoothly, During July 2010 had Visited MOL Front Office at Chicago (Illinois), Lombard & Toronto for performance & SLA Review and additional process migrations to MOL back office.Sr. Manager -Finance & Accounts (Accounts Payable) (Jan 2015- April 2016)Handling Accounts Payable process which includes creation of Purchase orders, Approval of the purchase orders created, making payments to the approved invoices for Asia regions.Had a team strength of 62 consisting of Managers, Asst Managers and Team LeadersOverall, in charge for data quality, productivity, and improved process/operational turnover time.Provide key performance inputs to the management and participate in monthly review meetings across other teams, peers, and top management.Chaired Management Review Committee (MRC) meetings for ISO purpose at periodical intervals for ISO 9001:2000 to implement and maintain Quality Management System (QMS) at Mumbai region.April 2012- Dec 2014-----------------------Promoted as Manager -Documentation handled India, Middle East Exports & Imports team Also handled MCS (MOL Consolidation Services) Logistics division of MOL With a team size of 45 consisting of Asst Managers and Team Leaders.May 2007- March 2012--------------------------Assistant Manager- Documentation handling US & Canada Export was responsible for successful migration of Canada Export Documentation process to Mumbai Back office.During my tenure was given additional responsibility of implementing ISO 9001:2000 QMS (Quality Management System) and was appointed as Quality Coordinator for Mumbai region and achieving 100% result without any non-conformity reported by the auditor BVQI certification, during Stage I & Stage II audits conducted. Show less

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  CMA CGM

  May 2016 - Apr 2018

  Sr.Manager Customer Service

  CMA CGM Shared Service Centre is a wholly owned subsidiary of CMA CGM Limited with Liner Head quarter in Marseille France. Having shared Service Centre operations in India at Chennai and Mumbai cities.Worked as Senior Manager Customer Service for CMA CGM shared services back-office operations in Thane, Handled India & Ghana Export documentation with a team size of 56 comprising of Assistant Manager’s & Supervisors. End to End processing of Documents with focus on quality and customer satisfaction. Meeting the KPI’s set for the customer.Defining targets, goals, KPI with focus on data quality, productivity, and improved process/operational turnover time. Monitoring the team’s performance and providing inputs for achieving targets and goals with periodic team reviews.Was handling India based sub-processes for export documentation.Provide key performance inputs MIS reports to top management including presenting to top managements on performance metrics periodically.UAT (User Acceptance Test related to process related enhancement) sign offs and monitoring of internal Workflow tool (CIRA) to suggest process improvements. Show less

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  Self-employed

  May 2018 - Jul 2021

  Financial Advisor

  Financial Advisor, providing long-term Individual investment plans to investors by educating them on financial discipline goals and investment habits ensuring higher returns with capital protection strategies and plans.

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  Link Intime India Pvt. Ltd.

  Aug 2021 - now

  Vice President (R & T)

  Leading RTA in India and part of Link Group an Australian listed company with global presence in 26 countries.Working as Vice President (R&T) handling Depository services in Link Intime’s Head office Mumbai, managing a team size of 30 people comprising of Sr Associate. VP & Managers.Led & assisted the IT team in developing end to end workflow tool which has helped the team in saving 30-man days a month ensuring 100% accuracy.Reviewed & assisted the team in preparing detailed SOP & user manual of the processes handled in the depository team which has helped in knowledge sharing being documented and processes getting defined eliminating people dependency for knowledge sharing and ensured structured training.Introduction of new methods in workflows ensuring speed, accuracy with zero errors.Migrating of collections process, which was excel dependent to Kapittx software, a proprietary software specialising on receivables management. Show less