Chioma Ani

Experience

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  IGates Systems Ltd

  Sept 2015 - Feb 2016

  Data Entry Manager

  • Obtained scanned records and uploaded them into the database• Produced monthly reports using advanced Excel spreadsheet functions • Assisted with file organization, research and development • Organized forms, filed records and prepared correspondence and reports

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  Freedom Green Life International Academy

  Sept 2016 - Jan 2019

  Manager/ Head Teacher

  • Covered daily business requirements with well-organized schedule and properly delegated assignments.• Monitored students' progress against goals and reported findings to parents or sponsors.• Built social, emotional and behavioral skills in children through modeling and positive reinforcement.• Developed and revised school programs in collaboration with administrators and fellow teachers.• Balanced schedules to include instruction, demonstration and quiet periods.• Helped children explore new ideas and concepts through hands-on learning.• Maintained welcoming and nurturing spaces with well-organized classroom stations and materials.• Monitored employees and guests to prevent conflict. • Trained new recruits in teaching and ways to exceed performance expectations.• Met financial targets by establishing budgets and controlling expenses.• Boosted revenue by reducing costs and improving both customer acquisition and retention strategies.• Trained staff in primary roles and strategies for exceeding goals each day.• Satisfied customers every day, empowering employees to meet needs, resolve conflicts, and develop creative solutions.• Managed daily workloads by organizing effective schedules and delegating tasks.• Recruited well-qualified employees to fill important vacancies, targeting recruitment strategies to reach key candidates.• Kept all paperwork current and compliant with internal standards and legal requirements.• Contributed to effective decision-making with detailed reports on daily operations.• Helped team handle high-volume work by prioritizing tasks and organizing supplies. Show less

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  Bureau of Public Procurement (BPP)

  Mar 2019 - Feb 2020

  Office Administrator

  • Managed written appeals for various service problems.• The improved overall quality of the customer service team is as a result of training and mentoring teammates on meeting customer demands. • Helped improve processes and products by relaying customer feedback.• Updated records with all interactions and customer transactions.• Avoided revenue losses with diligent attention to customers' needs and complaints.• Resolved issues based on thorough investigations of concerns.• Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.• Worked effectively with diverse teams to accomplish daily objectives and meet long-term goals.• Maintained full compliance with legal, health, and safety regulations.• Updated office files daily and kept records organized.• Troubleshot problems and developed successful solutions.• Approached and solved work problems with initiative and knowledge of office operations.• Minimized errors by taking care with data entry and account updates.• Developed solid relationships with staff and customers.• Served contractors and service providers by going above-and-beyond to offer exceptional support for all needs.• Verified level of supplies and requested new inventory to meet service levels. Show less

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  Fiverr

  May 2020 - Jun 2023

  Content Writer

  I Create high-quality, original, and engaging content for various platforms such as websites, blogs, social media, and marketing materials.I Conduct thorough research on industry-related topics to ensure accuracy and relevance.Develop content strategies to meet client objectives and target audience needs.Collaborate with clients and internal teams to understand project requirements, brand guidelines, and target audience profiles.Craft compelling headlines, attention-grabbing introductions, and concise yet informative copy.Edit and proofread content to ensure it meets high editorial standards for grammar, style, and clarity.Meet project deadlines and manage multiple assignments simultaneously. Show less

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  Mak Nisy

  Oct 2020 - Dec 2021

  Social Media Manager

  I develop, implement and manage social media strategies.Manage and oversee social media content.Measure the success of every social media campaignsUse social media marketing tools such as Buffer, etc Collaborate with Marketing, Sales and Product Development teams.Hire and train others in the team

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  The Sunshine Series- Mind wellness

  Dec 2020 - Jan 2023

  Administrative Officer
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  CRAMN Group of Companies

  Jul 2022 - Apr 2024

  Marketing And Public Relations Manager

  I successfully managed and integrated marketing and PR campaigns for diverse clients across industries.I leverage the power of data-driven insights to develop targeted strategies that amplify brand awareness, engage audiences, and deliver measurable results.In my role, I also oversee the seamless integration of marketing and PR efforts, working closely with teams to create cohesive and impactful campaigns. I thrive on collaborating with creative minds, guiding them to develop compelling content that tells captivating brand stories and captivates audiences across multiple digital channels.Through persuasive writing, I effectively manage brand reputation and crisis communications, ensuring a positive brand image is maintained even in challenging situations. Show less

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  A Brighter Year

  Jul 2022 - now

  Social Media Marketing Manager
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  Contemporary Media Group, LLC

  Sept 2022 - Apr 2023

  Social Media Manager

  Monitored social media channels for industry trends, news, and conversations relevant to our brand. Implemented social media strategies to increase brand awareness and drive engagement. Created and curated compelling content for various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.Managed and maintained social media profiles and pages, ensuring consistency in voice, tone, and branding.